--- title: Docusign CLM Reviews meta_title: 'Docusign CLM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 493 reviews by the users' company size, role or industry to find out how Docusign CLM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 493 scale: '5' date_modified: '2026-06-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Docusign CLM Reviews **Vendor:** Docusign **Category:** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm) **Average Rating:** 4.3/5.0 **Total Reviews:** 493 ## About Docusign CLM While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing the pace of doing business, increasing risk, and frustrating customers and employees. Docusign CLM (Contract Lifecycle Management) allows organizations to streamline the agreement lifecycle by transforming analog manual processes into a digital automated workflow. The end result is an accelerated pace of doing business, increased compliance, and more efficient employees. Key Features: Central Repository, Advanced Search & Find, Version Control, Clause Library, Collaboration with internal and external parties, Redlining, Simple & Advanced Workflows, Tagging, Mobile Access, Multi Platform integrations (including tight integration with Salesforce). ## Docusign CLM Pros & Cons **What users like:** - Users appreciate the **ease of use** in Docusign CLM, enabling quick and effortless signing and document management. (129 reviews) - Users appreciate the **ease of digital signing** with DocuSign, enabling quick and efficient document processing from anywhere. (66 reviews) - Users value the **convenience of signing from anywhere** with DocuSign CLM, enhancing flexibility in document management. (60 reviews) - Users appreciate the **ease of use** in Docusign CLM for managing and organizing important documents efficiently. (60 reviews) - Users value the **ease of remote signing** with Docusign CLM, streamlining document management and enhancing convenience. (55 reviews) - Users appreciate the **efficiency** of DocuSign CLM, notably in automating and streamlining contract lifecycle processes. (52 reviews) - Users value the **time-saving automation** of Docusign CLM, efficiently centralizing the entire contract lifecycle. (50 reviews) - Users appreciate the **time-saving efficiency** of Docusign CLM, enabling quick document approvals and seamless collaboration. (49 reviews) - Users value the **efficiency and convenience** of DocuSign CLM for obtaining signatures swiftly and securely from anywhere. (47 reviews) - Intuitive (43 reviews) **What users dislike:** - Users find Docusign CLM to be **expensive** and restrictive, especially for small businesses struggling with costs. (28 reviews) - Users face a **steep learning curve** that can hinder efficiency and requires assistance from support teams. (24 reviews) - Users find **signature issues** frustrating, especially with multiple signers and quick expiration of access links. (17 reviews) - Users find the **complex setup** of Docusign CLM to be draining and demanding, requiring significant planning and support. (16 reviews) - Users face a **steep learning curve** with DocuSign CLM, making it challenging for new users to become efficient quickly. (16 reviews) - Users find the **learning difficulty** of Docusign CLM challenging, needing proper training to navigate effectively. (15 reviews) - Complex Workflows (14 reviews) - Users find the **limited customization** in DocuSign CLM can hinder their specific needs and reduce overall effectiveness. (13 reviews) - Poor Interface Design (13 reviews) - Users find the **initial setup and implementation time-consuming** , making it challenging for smaller companies to adopt smoothly. (13 reviews) ## Docusign CLM Reviews ### 1. Gets easier to use with time **Rating:** 3.5/5.0 stars **Reviewed by:** Jacqueline M. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Easy to send docs of all sizes to everyone. **What do you dislike about Docusign CLM?** There’s a bit of a learning curve. Users who weren’t used to using the platform (used different vendor’s in the past) had the hardest time finding what was needed. The platform wasn’t as intuitive as most users felt. **What problems is Docusign CLM solving and how is that benefiting you?** Helps save time by streamlining certain process. The program also helps us find compliance errors. ### 2. great option to sign documents **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel O. | Independent agent, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** it is amazing, save time and paper, sign everywhere you are **What do you dislike about Docusign CLM?** honestly, I like everything about it, great job **What problems is Docusign CLM solving and how is that benefiting you?** save time and paper ### 3. Simple, safe and Quick, all in one **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The fact that it is simple to use and completely trustworthy for clients to sign contracts or anything we send them. For us is also very simple to use in the day to day and we haven't had any issues **What do you dislike about Docusign CLM?** I haven't found any bad sides of it for now, honestly it has been such a help **What problems is Docusign CLM solving and how is that benefiting you?** We have multiple clients and handling documentation with them was getting out of hand. Specially contracts, with this product the way we handle those getting delivered and signed and stored even has been going much better and streamlined the process. ### 4. Grow business by using CLM **Rating:** 4.5/5.0 stars **Reviewed by:** Sanket B. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Docusign CLM?** It helps to standardize processes and organize contracts from by integrating 3rd party systems. Collaborative tool. IT can automate task and manage complex workflows. **What do you dislike about Docusign CLM?** Still some 3rd party tools are not able to integrate with CLM **What problems is Docusign CLM solving and how is that benefiting you?** Straightforward for document generation and managing the contracts in one place. Automation of contract routing is one if the favorite feature. ### 5. convenient for signing contracts **Rating:** 4.5/5.0 stars **Reviewed by:** LUDIVINE F. | advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Ease of use: it is simple to use and set up. Documents are securely signed. We know when the person opens the document. **What do you dislike about Docusign CLM?** It works better with chrome than safari, there is a limit in the number of signatures but these are details **What problems is Docusign CLM solving and how is that benefiting you?** It saves me time and allows me to be more productive. Signatures are now secure. ### 6. Signature module is amazing, core CLM UI is not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Docusign CLM?** Task list is quite clear and easily understood. **What do you dislike about Docusign CLM?** Metedata fields that appears after workflow submission are more than originally filled and are mostly blank. Data can be overwritten. UI is not as intuitive as others. Parent<>Child hierarchy is not at par with other tools. **What problems is Docusign CLM solving and how is that benefiting you?** It is acting as a repository for all agreements as well as the tool to initiate a new agreement or NDA. ### 7. It allows many functionalities, but it is difficult to learn them in order to master it. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Once you control it and know how to use it, the interface is quite fast and intuitive, because you already know where to locate everything. **What do you dislike about Docusign CLM?** The main integration, if you have never used the tool and you are a "novice," can be challenging, as it takes time to learn it. **What problems is Docusign CLM solving and how is that benefiting you?** The initial implementation can be complicated if you don't control the program and have never been a user. On the other hand, if you have used it previously (in other companies), it is easier. ### 8. Made my job 200% easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew F. | Administration Assistant, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Docusign CLM?** Omg this is wonderful. Docusign literally saves me 3-4 hours/day to focus on other important work! A++ **What do you dislike about Docusign CLM?** There are 0 disadvantages! This product is worth 10 times more then it costs! **What problems is Docusign CLM solving and how is that benefiting you?** It saves me hours of time everyday by sending out the emails and notifying me when documents are ready! ### 9. Gets the job done for agreements **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** For agreement work - NDAs, partnerships - the tool and email integration works well **What do you dislike about Docusign CLM?** It sometimes takes time when I need to use less used fields so adding things like address, locations, titles, etc **What problems is Docusign CLM solving and how is that benefiting you?** getting signatures done and documents stored - removing all the more manual steps of doing so manually ### 10. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Todd H. | Managing member, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I find that it is very easy to use and my staff and their clients use this to complete documents for our business needs. **What do you dislike about Docusign CLM?** I have not been able to identify anything that I dislike. **What problems is Docusign CLM solving and how is that benefiting you?** We are able to create and use the document in very fast turnaround time. ### 11. Easy way to have important documents signed efficiently. **Rating:** 5.0/5.0 stars **Reviewed by:** Milca C. | Personal Lines Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** We receive notification that the documents, were seen, opened and signed. We get to have records and its helpful to keep all things organized. **What do you dislike about Docusign CLM?** no complains so far, I have not had any issues. **What problems is Docusign CLM solving and how is that benefiting you?** Having customers not signing required documents, and actually having documentation that documents were sent. ### 12. Streamline our workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Sushant K. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Docusign CLM?** Mobile view and accessibility that do easy for us and easy integration with our existing system. **What do you dislike about Docusign CLM?** The pricing structure is bit dicy and some time technical glitches. **What problems is Docusign CLM solving and how is that benefiting you?** Reducing the contract generation time and help us to do partnership with more business clients in short time. ### 13. Awesome to use docusign **Rating:** 5.0/5.0 stars **Reviewed by:** RajKumar A. | Customer Success Director (Amazon, Walmart Advertising) - Retail Media Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** It is easy to use and export/import the documents from docusign **What do you dislike about Docusign CLM?** Easily editable documents can be a great additonal feature **What problems is Docusign CLM solving and how is that benefiting you?** It is easy to create documents and ensure the clients have easy access to sign it soon. It reduces the wait time for the countersign ### 14. Easiest way to sign documents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I like that the platform is user-friendly and everyone can use it without previous experience. **What do you dislike about Docusign CLM?** At the moment, I'm happy with all the features the platform offers. **What problems is Docusign CLM solving and how is that benefiting you?** Is helping me create documents and have an easy way that everyone can use to sign them ### 15. Used to be way easier to use **Rating:** 3.5/5.0 stars **Reviewed by:** Caitlyn D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The fact that it does what I need to do without owning a scanner or printer **What do you dislike about Docusign CLM?** It used to be way better and costs money now? **What problems is Docusign CLM solving and how is that benefiting you?** I don’t own a printer or scanner and can still access a way to sign or edit ### 16. Pretty Good but Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Brett S. | Director of BD, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Docusign CLM?** Everything is great and I've had 0 issues with it **What do you dislike about Docusign CLM?** The product is expensive. I find it more valuable to use a cheaper option right now **What problems is Docusign CLM solving and how is that benefiting you?** Sending contracts through email. Keeping them organized. Seeing when people view and sign contracts immediately ### 17. Docusign **Rating:** 5.0/5.0 stars **Reviewed by:** Salvino G. | Business Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** easy to use and its available on the website or mobile application. **What do you dislike about Docusign CLM?** if your using it on the website, sometimes its hard to make an edit **What problems is Docusign CLM solving and how is that benefiting you?** Signing documents online and easier to send it out. Makes it faster ### 18. Docusign speeding up business **Rating:** 4.0/5.0 stars **Reviewed by:** Drew B. | Building operator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** ease of operation and speed in which forms can be signed and returned **What do you dislike about Docusign CLM?** accessibility of the app makes it so that documents are sometimes difficult to read and sign **What problems is Docusign CLM solving and how is that benefiting you?** time wasted getting physical signatures and copies to clients ### 19. Docusign review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** What I like best about DocuSign CLM is how it automates and streamlines the entire contract process, saving time and improving compliance. **What do you dislike about Docusign CLM?** What I dislike about DocuSign CLM is that its setup and customization can be complex and time-consuming, especially for teams without technical support. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign CLM solves problems like manual contract handling, lack of visibility, and approval delays. It benefits me by speeding up workflows, reducing errors, and improving compliance and collaboration across teams. ### 20. One of the best Document signature apps in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Sheldon P. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Easy, fast and very very reliable to use... Accurate descriptions and email solution inbuilt **What do you dislike about Docusign CLM?** Nothing configured out of the box meaning we had to deal with everything from scratch... **What problems is Docusign CLM solving and how is that benefiting you?** Getting all my signed contracts in one location ### 21. Seamless tool for doc management! **Rating:** 5.0/5.0 stars **Reviewed by:** Christine P. | Sales Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I really like how user friend this tool is in terms of getting approvals and signatures. **What do you dislike about Docusign CLM?** There are a few issues I encounter such as implementing some features. **What problems is Docusign CLM solving and how is that benefiting you?** Looking to create a contract ### 22. Simply the Best **Rating:** 4.5/5.0 stars **Reviewed by:** Chad D. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Ease of use and best in class with regards to other software **What do you dislike about Docusign CLM?** Docusign can be on the pricier side compared to other apps **What problems is Docusign CLM solving and how is that benefiting you?** Helps to manage contract lifecycles, simple as. ### 23. Eliminate the need for printing and scanning **Rating:** 5.0/5.0 stars **Reviewed by:** Sriram S. | Financial Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Signed and returned within minutes and seamless integration **What do you dislike about Docusign CLM?** If you have high volumes of documents it might get expensive **What problems is Docusign CLM solving and how is that benefiting you?** Ease of usage and sent electronically in a safe manner ### 24. Great software, helpful integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Kelli C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** This software helps us streamline our processes, and integrate with other things we have in use. **What do you dislike about Docusign CLM?** Nothing in particular that stands out with our use. **What problems is Docusign CLM solving and how is that benefiting you?** Streamlining our processes. ### 25. Very efficient and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Docusign CLM?** Using Docusign for different scenarios has made the process very efficient. It does not require a lot of learning curve and even clients who are not very tech savvy can easily figure it out with the Docusign's ease of use. **What do you dislike about Docusign CLM?** For the parts I use Docusign, I do not have any complaints. **What problems is Docusign CLM solving and how is that benefiting you?** Easily getting documents signed without a lot of paperwork printed out ### 26. Quick and easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** It is efficient and easy to use. Very helpful when needing to sign documents for vendors/ partners or create documents for our customers to sign. I use this platform pretty frequently and I appreciate the effortless accessibility. **What do you dislike about Docusign CLM?** Cannot think of one at this time because I have not have any issues using this platform. **What problems is Docusign CLM solving and how is that benefiting you?** Signing contracts both internally and with outside partners. ### 27. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Toni K. | assistant project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** It’s quick to complete using and sending documents **What do you dislike about Docusign CLM?** The limit on envelopes to send before having to pay for more **What problems is Docusign CLM solving and how is that benefiting you?** Virtual e signing ### 28. Business Necessity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Necessary for all businesses to send out sales agreements etc. **What do you dislike about Docusign CLM?** Nothing of note to mention. Has been a highly utilized tool. **What problems is Docusign CLM solving and how is that benefiting you?** Remote signatures ### 29. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2025 **What do you like best about Docusign CLM?** It is very user friendly and easy to use. **What do you dislike about Docusign CLM?** Nothing yet as the experience has been very positive. **What problems is Docusign CLM solving and how is that benefiting you?** Contract management ### 30. Exceptional Company & Product Suite **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Continued innovation to improve their products. **What do you dislike about Docusign CLM?** Pricing is expensive, but the quality of product is excellent. **What problems is Docusign CLM solving and how is that benefiting you?** Contract exevution between multiple parties. ### 31. Solid product and leader in CLM **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The out of the box features are great. In addition, the plug-ins to Word was nice for other approvers to review documents locally. **What do you dislike about Docusign CLM?** There really wasn't much not to like. They are flexible with their APIs. **What problems is Docusign CLM solving and how is that benefiting you?** We've been long time partners and migrated to their latest platform to work with our large Salesforce org and now with Zilliant. ### 32. Docusign makes contract signing and reviewing seamless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Love the seamless e-signature process, multiple party review, easy to navigate for auditing. **What do you dislike about Docusign CLM?** Nothing! Docusign cuts down on carbon, as well as time! Easy to integrate with SFDC! We use this all day long doing oppotunity auditing! **What problems is Docusign CLM solving and how is that benefiting you?** Docusign is enabling our company to ensure that documents are not manually edited and keep our integrity in the process. ### 33. Great source **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra T. | Spanish Interpreter, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** I like the features and sources incorporated **What do you dislike about Docusign CLM?** There is nothing I dislike about Docusign CLM **What problems is Docusign CLM solving and how is that benefiting you?** Lack of signature fonts ### 34. Secure and wonderful platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The ease of use for our users, decrease days to sign for our contracting process, and streamlined the process for our company. **What do you dislike about Docusign CLM?** Not able to see the usage and utilization metrics. **What problems is Docusign CLM solving and how is that benefiting you?** It is used to initiate all new agreement or NDA as well as a centralized storage place for all agreements. ### 35. The most reliable electronic document signing app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** The great majority of UK companies accept Docusign documents, and there are many they do not **What do you dislike about Docusign CLM?** Clients occasionally think they have signed, when they haven't **What problems is Docusign CLM solving and how is that benefiting you?** No need for the snail nail post - we rarely have to send a letter now. ### 36. Simplifying Signatures **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle L. | install support co-ordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Docusign CLM?** Intuitive interface and quick setup. Broad compatibility with third-party integrations. **What do you dislike about Docusign CLM?** Customization for branding could be more flexible. Occasional learning curve for less tech-savvy users. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign eliminates the need for printing, mailing, and scanning, reducing time spent on administrative tasks. ### 37. Difficult to Use **Rating:** 1.5/5.0 stars **Reviewed by:** Anthony M. | Contracts Counsel, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Docusign CLM?** The best part of Docusign CLM is the repository that allows you to create folder files to drop documents into. **What do you dislike about Docusign CLM?** Implementation requires coding which can lead to third-party costs **What problems is Docusign CLM solving and how is that benefiting you?** A place to process agreements ### 38. Signing Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Effortless product that makes signing simple. **What do you dislike about Docusign CLM?** So far, I have not found anything that I dislike but I am still new to DocuSign. **What problems is Docusign CLM solving and how is that benefiting you?** Signing made easy. ### 39. Effective and transparent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Docusign CLM?** Effective transmission of legal documents with transparent procedures **What do you dislike about Docusign CLM?** Comms on whether or not something has been routed can be approved **What problems is Docusign CLM solving and how is that benefiting you?** Centralized place for contract management ### 40. Docusign **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Docusign CLM?** End to End contract management, centralized repository,scalability.Easily integrated with other business systems. efficienct so can be frequestly used. easily implemented and easily used by the companies once used to it. **What do you dislike about Docusign CLM?** Its complex for new users.Limited customization.Customer support is delayed. Cost is expensive. **What problems is Docusign CLM solving and how is that benefiting you?** Mutual and disjoint processes. inefficient tracking and complaince. ### 41. Used DocuSign CLM, previously Determine Extensively for Managing Contracts **Rating:** 5.0/5.0 stars **Reviewed by:** Parv P. | Customer Success / Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Docusign CLM?** It's fairly easy to use and there are a lot of points up can highlight that makes it easy to search for relevant contracts. You also get prior notice for contracts that are up for renewal so that you can take appropriate action. **What do you dislike about Docusign CLM?** There's nothing as such as it's a very easy software to use. **What problems is Docusign CLM solving and how is that benefiting you?** Easy tracking of all contracts as the number was on 1000s ### 42. Poor quality product and misleading customer support **Rating:** 0.0/5.0 stars **Reviewed by:** Damian R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Docusign CLM?** Nothing at all is good about Docusign CLM Essentials **What do you dislike about Docusign CLM?** Overall, the product is slow, unresponsive and difficult to use. Most importantly, we were promised certain features in our contract, which were ultimately not delivered, and customer service simply does not care. In particular, Docusign CLM Essentials does not allow you to tag contracts and search contracts by those tags. You are limited only to a number of pre-set contract "types", which cannot be modified, and you cannot individually tag contracts in the way you would like. This makes Docusign CLM Essentials essentially useless. This is all despite the fact that this tagging/search functionality was promised to us and is written into our contract (and you would think tagging/searching would be the most basic feature a contract management software would offer, but you would be wrong). **What problems is Docusign CLM solving and how is that benefiting you?** Docusign CLM Essentials is creating more problems, not solving any ### 43. Vey good document signature app **Rating:** 4.5/5.0 stars **Reviewed by:** Michael N. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2023 **What do you like best about Docusign CLM?** Very straightforward no frills mobile signature app. Simple to use, document signing is free, very useful, provides alerts and outstanding signature notifications. Fairly easy to implement its functions as has straightforward UI and instructions. Other people on my team were able to use it was easy to integrate in my business, as I was looking to replace another document signature app due to cost issues, and this program has similar utilities. and was definetely what I am looking for. I try to use DocuSign more frequently when I need to get my clients or talent for my photography business to sign a release form, when I forget my paper documents or when I try to perform my business digitally. And it was easy for other parties to sign and complete the signing process. **What do you dislike about Docusign CLM?** It's no frills layout can provide an underwhelming user experience. Could use a brand redesign to provide it a bit more polish. **What problems is Docusign CLM solving and how is that benefiting you?** DocuSign helps me when I have to submit signed contracts from my talent to magazine publications to validate the talent has signed a release which provides me the right to have images published. Also it helped solved save on my overhead as other document signing prams are getting expensive or is too cumbersome. Also it helps my business become more paperless without having to digitize physical contracts. ### 44. DocuSign CLM Review **Rating:** 5.0/5.0 stars **Reviewed by:** Suzan P. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Docusign CLM?** My favorite thing about DocuSign CLM, is the reporting, and how automated you can make documents. It makes things extremely efficient for getting contracts signed for my clients. **What do you dislike about Docusign CLM?** Honestly, I can't think of anything that I dislike about DocuSign CLM. **What problems is Docusign CLM solving and how is that benefiting you?** The problem DocuSign CLM is solving for me, is that it streamline's all of my business operations, cuts down on time, and makes everything extremely efficient while keeping everything all within the same database. When it comes to contracts, and managing these, it's the best database I've found so far. I constantly have to update, and edit my clients contracts, so it's extremely important to be able to have a product like DocuSign CLM to be able to keep things efficient when we need to update our client contracts, and efficiently get things done in a timely manner, including being able to have our clients sign documents and get them back over to us in a timely manner. ### 45. Simplified way to sign documents electronically **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Docusign CLM?** I like the ease and simplicity. You donr have to be tech savy to use it. **What do you dislike about Docusign CLM?** Not applicable. I have not noticed any downside since I used it **What problems is Docusign CLM solving and how is that benefiting you?** Docusign allows for easy signing of documents electronically. ### 46. The ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Nelson G. | Sales Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Docusign CLM?** I found the automation to be the most helpful. I don't have to manually do the same process client to client with the rules that are able to be configured within Docusign you simply do less while the system does more automatically. **What do you dislike about Docusign CLM?** I'd like there to be a way where you can drag and line up templates as you please instead of having to add them to a favorites folder or to cut and paste them in the order that you want them. **What problems is Docusign CLM solving and how is that benefiting you?** I just found out that we are able to automatically invoice a client after theyve signed. The main problem that Docusign solves is manual work. The platform is also very user friendly and I have the Docusign University on hand if I want to learn something new or to answer any doubts I have. ### 47. Easy orchestration of client lifecycle management **Rating:** 5.0/5.0 stars **Reviewed by:** Johnson T. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about Docusign CLM?** Very easy to use, straight forward with drag and drop options of signatures and stamps. Easy implementation, like almost so easy. Great support. Being part of the sales org, I use this almost every week. No NDA goes unsigned with Docusign. Best part? I can track opens, closes etc. **What do you dislike about Docusign CLM?** the options and choices are a bit confusing at first but with usage frequency increase, it becomes easy **What problems is Docusign CLM solving and how is that benefiting you?** No more manual signatures. Easy notifications on e-sign completition and URL opens. NDA's are easy to get signed and the best part is the time and the signature completition stamps. It makes it so much easier for me internally at my org. ### 48. Hassle-free Sustainable contract Management **Rating:** 4.5/5.0 stars **Reviewed by:** Qaiser I. | Head of Strategic Projects , Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Docusign CLM?** Love the concept of setting up your own brand identity, being both in sales & HR, brand identity is as important to us as the contract itself. The final merged PDF is a life-saver as well. Also love the concept of order setting, as you cascade contracts up & down the heirarchy. **What do you dislike about Docusign CLM?** Hard to setup, it should be smotth for a layman which i feel is not the case. The tutorials aren't easy to understand. The new layout isn't as friendly at first. **What problems is Docusign CLM solving and how is that benefiting you?** First, i don't need to take the prints since some contracts are for new joiners. No need to serve copies, the record is there. The merged file then is uploaded into our internal HRMS. Ofcourse knowing if the candidate has signed up or even reviewed it already is a nice one. ### 49. Great Software and Application for Signature Attachments **Rating:** 5.0/5.0 stars **Reviewed by:** Haley C. | Campus Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2024 **What do you like best about Docusign CLM?** I like that is is a streamlined process when we have multiple clients that need to sign secure documents. This makes our annual accreditadtion report so easy because I can find everything in one place! This is a very easy to use system with multiple features that can be helpful to any company. We use this system at least once a week! **What do you dislike about Docusign CLM?** Sometimes E-Signatures are not accepted by other companies so it can make it a bit irrelavent, also names can get hidden if they are too long. System can also take a while to load documents. **What problems is Docusign CLM solving and how is that benefiting you?** It helps when we need to send out student or client contracts that require safe signatures. It is an all in one place for them to get everything easily completed and back to our company. ### 50. DocuSign **Rating:** 5.0/5.0 stars **Reviewed by:** Bozana Z. | Clinical Research Project Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Docusign CLM?** Someone confidentially shared the documents for review and signature. The signature is authentical and electronically applied with the certificate of completion. You can share/send more than one document for signature and share the same document with more than one person for signature. Besides the signature, there are other features that you can apply to the document and also rank the signatories by their level of authority or roles. The document must be in PDF format to ensure any changes in the signed document. Also, DocuSign applies the date and time of each user signature so always you can have an audit trial. **What do you dislike about Docusign CLM?** It is not simple to use. You need to have training about each feature and how you can navigate through the application. **What problems is Docusign CLM solving and how is that benefiting you?** You can apply signatures electronically on the documents that are replacing wet ink signatures.You can share documents online and there is no need for signature in person. ## Docusign CLM Discussions - [What is a CLM system?](https://www.g2.com/discussions/what-is-a-clm-system) - 4 comments, 1 upvote - [What is DocuSign CLM?](https://www.g2.com/discussions/what-is-docusign-clm) - 4 comments, 1 upvote - [Are you Salesforce Native?](https://www.g2.com/discussions/are-you-salesforce-native) - 1 comment, 1 upvote - [How do you license SpringCM?](https://www.g2.com/discussions/how-do-you-license-springcm) - 1 comment, 2 upvotes - [What is DocuSign CLM used for?](https://www.g2.com/discussions/what-is-docusign-clm-used-for) - 2 comments - [View Docusign CLM pricing details and edition comparison](https://www.g2.com/products/docusign-clm/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-06-19+07%3A21%3A40+-0500&secure%5Bsession_id%5D=27208fde-01a6-4a09-b57e-24074ae9bda6&secure%5Btoken%5D=43e2bf2224cb7ae9109b2ce85631983d379157431cccce1e10c1cc74e8b1ba4a&format=llm_user) ## Docusign CLM Integrations - [Access PeopleHR](https://www.g2.com/products/access-peoplehr/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) ## Docusign CLM Features **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Data Sources** - Software - Spreadsheets - Documents **Generation** - Templates - Automation - Branding **Platform Basics ** - Data Extraction - Contract Comparisons **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Artificial Intelligence Capabilities** - Text Analytics - NLP - OCR **Collaboration** - Contract Collaboration - Approval Process **Generative AI** - AI Text Generation - AI Text Summarization **Delivery** - Workflow - Schedule - Batch **Contract Data** - Data Import - Data Export - Custom Reporting - Clause Identification and Mapping **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Contract Management** - Autonomous Task Execution **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Image-to-Text **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Document Generation** - Autonomous Task Execution **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Case Management **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Docusign CLM Alternatives - [Conga CLM](https://www.g2.com/products/conga-conga-clm/reviews) - 4.3/5.0 (594 reviews) - [PandaDoc](https://www.g2.com/products/pandadoc/reviews) - 4.7/5.0 (3,391 reviews) - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (427 reviews)