# Dispatch Reviews
**Vendor:** Dispatch  
**Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Dispatch
Dispatch simplifies last-mile deliveries for businesses. Whether you&#39;re looking for an established network of independent contractor drivers or to modernize your delivery experience with scalable scheduling software for your own vehicles, Dispatch is uniquely equipped to be your delivery partner so you can focus on what matters most to your business. Our delivery technology empowers you to Deliver More\* for your customers.




## Dispatch Reviews
  ### 1. Seamless services and friendly use

**Rating:** 5.0/5.0 stars

**Reviewed by:** James A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Dispatch?**

It provide me to a platform to do everything related for trucking on a single application.

**What do you dislike about Dispatch?**

nothing, almost everything is perfect in this.

**What problems is Dispatch solving and how is that benefiting you?**

it help me to track my work when I dispatch any shipment.

  ### 2. Wonderfully simplifying!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Molly M. | Assistant Dispatcher

**Reviewed Date:** November 22, 2022

**What do you like best about Dispatch?**

It has taken so much extra work out of my job and really simplified things!
The company really listens to requests and updates and adds things often that really make a difference.

**What do you dislike about Dispatch?**

The only downside I can think of is the searching process when adding a customer drop off; it changes the list so fast to random names, making it a little tricky when you're in a hurry.

**What problems is Dispatch solving and how is that benefiting you?**

Theyve changed the way the routes are viewed on a map from just being as the crow flies to the actual roads which helps a lot for areas that have stops so close to each other.



- [View Dispatch pricing details and edition comparison](https://www.g2.com/products/dispatch-dispatch/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+23%3A49%3A16+-0500&secure%5Bsession_id%5D=0bbeb673-80a4-49e5-8aa3-026ad9314c57&secure%5Btoken%5D=d864871d2414a88fb63ad04383cb8c0e012689442cab9a1fcb244ac8d6f2cdcf&format=llm_user)

## Dispatch Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Fuel Management
- Maintenance
- Vehicle Tracking

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**Dispatching**
- Route optimization
- Order management

**Customer portal**
- Customer tracking
- Notifications
- Mobile app

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Driver Behavior

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback

**Management tools**
- Reporting
- Driver Management
- Customer management
- Driver messaging

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Route Management**
- Route scheduling
- Zone management
- Driver tracking

**Analytics**
- Performance
- Time & Costs
- Productivity

**Analytics**
- Vehicle Performance
- Driver Performance
- Costs

**Reports**
- Delivery metrics
- Heat maps

**Billing**
- Integrations
- Billing management

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Inventory**
- Stock levels
- Transfer of goods

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Generative AI - Fleet Management**
- Text Summarization

## Top Dispatch Alternatives
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