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Diligent Boards Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Diligent Boards Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Diligent Boards, and what problem is it built to solve?

Diligent Boards is used to organize board and committee meetings and keep their materials in one place. It helps replace scattered emails and paper-based document distribution with a shared, controlled space for preparing and reviewing board materials.

What languages does Diligent Boards support?

Diligent Boards supports 11 languages, including Arabic, Chinese (Simplified), Dutch, English, and French, as well as others.

What company sizes and industries is Diligent Boards the best fit for?

Diligent Boards appears across small, mid-market, and enterprise organizations, with reviewer presence spanning a wide range of industries. The most visible segments include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Banking and financial services, healthcare, manufacturing, and education.

How long does it take to implement Diligent Boards across a team?

Implementation ranges from getting started quickly to a longer rollout, with under a month and one to three months the most common reported timeframes.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also common
3–6 months Less common
6–12 months or longer Occasional

What customer support options does Diligent Boards provide, and how do users find the overall support experience?

Support is available 24/7 through a live representative, with phone and email/help desk options. The experience can be very helpful and responsive, particularly when issues affect time-sensitive meetings, though users also describe slower responses and uneven service.

What features or capabilities could make Diligent Boards even more useful?

Diligent Boards is valued for organizing board materials and meeting workflows, while users would like several areas to be more flexible and easier to work with. Recurring improvement opportunities include:
  • Navigation and search: Make it easier to find older materials, move through large board books, and locate key controls.
  • Customization and administration: Add more flexibility for dashboards, document presentation, permissions, and administrator tasks.
  • Document workflows: Simplify uploads and editing, and make it easier to move or organize tabs and files.
  • Mobile experience: Improve mobile navigation, synchronization, and access to features available on desktop.
  • Meeting collaboration: Expand discussion, feedback, and interaction options within meeting materials.

Is Diligent Boards considered safe and secure for handling data?

Diligent Boards is regarded as a secure place to handle sensitive board materials. Users value its controlled access and permission settings, which help keep documents available to authorized people, along with audit trails and other safeguards that support confidence in confidential sharing.

Diligent Boards Reviews (499)

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Reviews

Diligent Boards Reviews (499)

View 2 Video Reviews
4.5
499 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Hardik P.
HP
Hardik P.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"streamlined, secured and board friendly"
4.5/5
What do you like best about Diligent Boards?

I like the easiness it provides to prepare and run board meetings. The ability to quickly compile, update and share board materials in one secure platform saves a lot of time and reduces confusion. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Some of the more advanced features are not intuitive at first. It can take a bit time to explore and understand where everything is, especially for new users. A more guided on boarding experience will be helpful for ease of implementation. Review collected by and hosted on G2.com.

EG
Esther G.
Administrative Assistant
Small-Business (50 or fewer emp.)
"Tool that helps me organize the board service in one place"
5/5
What do you like best about Diligent Boards?

I like how easy and intuitive it is and how great it is as repository of information for our board meetings. I love being able to copy previous meetings so I can organize new ones. I am also very happy with the product, so I give it a ten. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Its useful, and I havent seen any problems with it. I hope it continues this way. Review collected by and hosted on G2.com.

CS
Claire S.
Document Management Coordinator
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"No more scrambling for documents, Diligent Boards has us covered"
4/5
What do you like best about Diligent Boards?

Diligent Boards offers an intuitive, customizable dashboard, which allows me to easily pick tasks in my list. Me for instance, dragged and dropped the agenda items on changed priorities has made our meetings prep really fast. The game changer for the integrated document management is not that everything is instantly accessible, but that all of the necessary materials are reduced to one place and drastically reduced time spent searching for papers. The real time collaboration such as live annotations and voting has changed our board meetings to something dynamic and productive. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

The software has a lot of features but the learning curve for new users is quite steep. Potential initial adoption might slow down if this is not tech savvy language. Also, there need to be more robust functionalities in mobile app to cover all the functionalities of the desktop version for engaging in productivity on the go. Muting these issues would be to provide more interactive tutorials or guided walkthroughs with user onboarding. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"A safe and intuitive platform to help governance officers and board member"
5/5
What do you like best about Diligent Boards?

The best part of Diligent Boards is that they constantly update the features listening to recommendations from users. The customer support is always efficient as they provide easy solutions. I use it practically every day and I consider it intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

I believe their resource center could use some improvement. Review collected by and hosted on G2.com.

Robert D.
RD
Robert D.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 10/19/2021
"Board governance in the digital age"
4.5/5
What do you like best about Diligent Boards?

The system allows you to fully manage your board meetings, votes and governance completely online and give relevant people the relevant access. The board paper builder is a huge time saver. Being able to update items and just send a notification means everyone has the correct board deck at all times. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

There's a few different modules so getting the full range of options is quite expensive and may be out of reach of SMB's also some of the modules have less values than the other. Review collected by and hosted on G2.com.

NR
Nathanael R.
Executive Assistant
Small-Business (50 or fewer emp.)
"Diligent Boards is great for sharing meeting materials easily and securely"
5/5
What do you like best about Diligent Boards?

I like Diligent because it helps us manage the documents of our committee better and offers the administrator and the assistant the ability to manage the accounting books. We love the product and highly recommend it because it works wonderfully. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

I can't think of anything negative so far because it has been very helpful and I haven't had any problems. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Robust Platform"
4/5
What do you like best about Diligent Boards?

Easy to create agendas and upload documents for meetings. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

The package offerings are a bit confusing. They charge more for committee admins even if they only have access to one committee (no discount for limited access). Diligent Boards is very pricey. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Product"
5/5
What do you like best about Diligent Boards?

Diligent Boards makes it easy for me to build board books, add materials, and publish books. I like how easy it is to make a change to a document and replace documents after the book has been published. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

I don't have any issues with Diligent Boards. Review collected by and hosted on G2.com.

AG
Alu G.
Board Member
Small-Business (50 or fewer emp.)
"Complete governance tool with clear roles for board members"
5/5
What do you like best about Diligent Boards?

I like account management and that I can store images and files, and it is intuitive, easy to use, and saves a lot of time. Since we deal with many executive and committees, it used to be chaotic, but since Diligent Boards was implemented, everything changed for the better. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Its all a matter of customs and tastes, for now its going in the righ direction. Review collected by and hosted on G2.com.

SZ
Susan Z.
Director, Legal Operations
Enterprise (> 1000 emp.)
"Diligent - Solid Tool, Easy to Use but Hard to Search"
4/5
What do you like best about Diligent Boards?

Diligent Boards makes it really easy for board members and execs to stay organized and connected. The interface is clean, the mobile app is super convenient, and it’s great how everything is in one place - no more chasing down emails or PDFs. I especially like how secure it is and how simple it is to annotate and share materials. It’s a solid tool for keeping governance work streamlined and accessible. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

There is some room for improvement. The search function could be a lot better - it’s not always easy to find older materials or specific references in board books. And while it does integrate with some systems, I’d love to see it play more nicely with other platforms we use, like contract management or legal ops tools. A bit more flexibility in reporting and dashboards would also go a long way in helping teams track and share insights more effectively. Review collected by and hosted on G2.com.

Questions about Diligent Boards? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 6 years ago

I want to keep things simple for my board initially, do I need to use all the features available?

Verified User
G2
Verified User
•
Last activity over 1 year ago

Does BoardPaq charge setup fees? How long does implementation take?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

7%

Diligent Boards Comparisons
Diligent Boards Features
E-Signatures
Permissioning
Annotations and Notes
Scheduling
Agenda builder
Meeting Minutes