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Diligent Boards Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Diligent Boards Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Diligent Boards, and what problem is it built to solve?

Diligent Boards is used to organize board and committee meetings and keep their materials in one place. It helps replace scattered emails and paper-based document distribution with a shared, controlled space for preparing and reviewing board materials.

What languages does Diligent Boards support?

Diligent Boards supports 11 languages, including Arabic, Chinese (Simplified), Dutch, English, and French, as well as others.

What company sizes and industries is Diligent Boards the best fit for?

Diligent Boards appears across small, mid-market, and enterprise organizations, with reviewer presence spanning a wide range of industries. The most visible segments include:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • Industries: Banking and financial services, healthcare, manufacturing, and education.

How long does it take to implement Diligent Boards across a team?

Implementation ranges from getting started quickly to a longer rollout, with under a month and one to three months the most common reported timeframes.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also common
3–6 months Less common
6–12 months or longer Occasional

What customer support options does Diligent Boards provide, and how do users find the overall support experience?

Support is available 24/7 through a live representative, with phone and email/help desk options. The experience can be very helpful and responsive, particularly when issues affect time-sensitive meetings, though users also describe slower responses and uneven service.

What features or capabilities could make Diligent Boards even more useful?

Diligent Boards is valued for organizing board materials and meeting workflows, while users would like several areas to be more flexible and easier to work with. Recurring improvement opportunities include:
  • Navigation and search: Make it easier to find older materials, move through large board books, and locate key controls.
  • Customization and administration: Add more flexibility for dashboards, document presentation, permissions, and administrator tasks.
  • Document workflows: Simplify uploads and editing, and make it easier to move or organize tabs and files.
  • Mobile experience: Improve mobile navigation, synchronization, and access to features available on desktop.
  • Meeting collaboration: Expand discussion, feedback, and interaction options within meeting materials.

Is Diligent Boards considered safe and secure for handling data?

Diligent Boards is regarded as a secure place to handle sensitive board materials. Users value its controlled access and permission settings, which help keep documents available to authorized people, along with audit trails and other safeguards that support confidence in confidential sharing.

Diligent Boards Reviews (499)

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Reviews

Diligent Boards Reviews (499)

View 2 Video Reviews
4.5
499 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Annemarie R.
AR
Annemarie R.
Executive Coordinator
Small-Business (50 or fewer emp.)
"Diligent has helped us streamline our board meeting process"
4/5
What do you like best about Diligent Boards?

Easy to build a book and work on documents prior to publishing. We like the ease of managing users and their capabilities. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

We use the resource center to hold documentation - recently we deleted a file and found out there isn't a way to recover. when deleting files from the resource center it would be good to have a message that pops up to say "are you sure, file is not recoverable" Also in the resource center, it would be nice to have subtabs of tabs. Renaming files in resource center would be helpful as well. Review collected by and hosted on G2.com.

AC
Arturo C.
Sub-Director
Enterprise (> 1000 emp.)
Originally submitted 9/3/2024
"It has been a pleasant experience as the administrator of the Televisa site"
5/5
What do you like best about Diligent Boards?

It is vitally important to keep the Advisors informed through this Diligent tool, so robust in alternatives for informing and information security Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

For the needs of our company, we have no negative comments towards Diligent; on the contrary, it goes beyond our needs Review collected by and hosted on G2.com.

Kari M.
KM
Kari M.
Administrative Officer
Small-Business (50 or fewer emp.)
"Very User Friendly"
4.5/5
What do you like best about Diligent Boards?

Building books is efficient and easy to navigate. The ability to customize user access and voting requirements has been very beneficial. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Finding a downside to the software is difficult. Perhaps the cost. Review collected by and hosted on G2.com.

Nicole G.
NG
Nicole G.
Sr. Manager, Office of the CEO, CFO & BoD
Enterprise (> 1000 emp.)
"Great, pricey but great!"
4/5
What do you like best about Diligent Boards?

Usability, it's built for board books and that makes my life a lot easier. All my board members like it and can easily navigate within it. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

The cost, it is more expensive than competitors. Review collected by and hosted on G2.com.

JT
Joshua T.
Project Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"Great GRC Program"
4.5/5
What do you like best about Diligent Boards?

Diligent is a great way to collect and store evidence for governance purposes. Having it in a single location will make audits much easier. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

There are not really any cons to Diligent at this time. One may be the initial setup and ensuring it is setup the way you want. Review collected by and hosted on G2.com.

SS
Sufian S.
Director of Board operations
Small-Business (50 or fewer emp.)
"Diligent Board ease of use for all members including me"
5/5
What do you like best about Diligent Boards?

I find it easy to use and it has been useful to me, to the members, administrators, and assistants for managing books. Above all, I love being able to edit information, add notes before meetings, and speak with peace of mind. I believe it is a good and accessible system that, moreover, speeds up the processing of board materials. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

It can be difficult at first, not everyone can adapt to this software. Its just a matter of practice. Review collected by and hosted on G2.com.

KC
Kelly C.
Executive Assistant
Mid-Market (51-1000 emp.)
"Review for SkyOne"
5/5
What do you like best about Diligent Boards?

The ease of use is what I like best about Diligent Boards. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Really there is nothing I dislike about Diligent Boards. Review collected by and hosted on G2.com.

JL
Joanna L.
Board Member
Mid-Market (51-1000 emp.)
"Great for creating books and organizing board materials"
5/5
What do you like best about Diligent Boards?

I like the experience it offers and how easy it is to review and organize board materials. It works well, streamlining the entire process before each meeting, and I loved it. Plus, Diligent support is incredible, they respond quickly and resolve issues. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

I think everything is fine and nothing really negative and I hope it stays that way. Review collected by and hosted on G2.com.

WN
Waheed N.
Administrative Epecialist
Mid-Market (51-1000 emp.)
"Diligent Boards offers material distribution capabilities for our directory portal"
5/5
What do you like best about Diligent Boards?

I like the look and ease of use because I can admit that they are superior to the main competitors. Additionally, it is fantastic for interacting with customers and staying up to date. I love the questionnaires and file sharing, as well as being able to manage all the documents related to meetings. For now, it is excellent and I hope it continues to be so. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Its features are amazing but I would like to see a bit more improvement in the editing in the web admin panel. Review collected by and hosted on G2.com.

MN
Milena N.
Document management specialist
Pharmaceuticals
Small-Business (50 or fewer emp.)
"Board meetings are finally efficient and productive"
4/5
What do you like best about Diligent Boards?

The Diligent Boards platform makes it easy for boards to communicate and manage documents. The document-sharing functionality of Diligent Boards ensures secure protection of essential industry-sensitive data. Real-time annotations and task assignments through collaborative tools help directors to review documents before meetings thus enhancing productivity. Every user group can navigate through the interface without difficulty because it delivers a simple user experience. Review collected by and hosted on G2.com.

What do you dislike about Diligent Boards?

Users experience difficulties in document retrieval because the search feature returns unreliable results. The mobile app serves useful purposes but it fails to deliver all desktop features which proves inconvenient for users while using it on their mobile devices. Users who are new to the platform encounter difficulties because of its extensive array of features which create an advanced learning experience. Review collected by and hosted on G2.com.

Questions about Diligent Boards? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
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Last activity over 6 years ago

I want to keep things simple for my board initially, do I need to use all the features available?

Verified User
G2
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Last activity over 1 year ago

Does BoardPaq charge setup fees? How long does implementation take?

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

7%

Diligent Boards Comparisons
Diligent Boards Features
E-Signatures
Permissioning
Annotations and Notes
Scheduling
Agenda builder
Meeting Minutes