Diligent Boards Reviews & Product Details

We migrated from BoardVantage several years ago, and I've found Diligent to be light years better. The web interface is intuitive, training is easy, the viewing portal looks clean and easy to follow. Building books is very easy (with one caveat in the dislike section), it was easy to integrate our legacy books using the drag and drop feature. Voting documents are easy to create and implement. Shielding private documents is easy to do, and replacing documents while maintaining notes is an amazing feature. Love the functionality to include dial-in info, as well as link the page in the notification. We use it frequently to communicate with our Board, and also our management team for C-suite meetings.

The customer service and live person support are fantastic. My "Team Gold" is extremely responsive at setting up accounts, and I love the trainings they initiated over the last several months. Review collected by and hosted on G2.com.

In the legacy OneClick, it was easy to build a book by dragging a folder full of individual documents and selecting the option to make each document a separate tab. The web version does not have this option (you need to save all the files in separate folders which is unwieldy, I've spoken to our customer service rep about). I've also heard complaints from our BOD that the home page is more "sales-y" than before, advertising conferences, and it's hard for them to find books. Another complaint I've heard from the BOD is they cannot "reply all" to notification if they have a comment they want everyone to see (have to either email them or create a message in messenger). Review collected by and hosted on G2.com.

Diligent Boards has maintained confidentiality, with impeccable multi-factor authentication and security protocols

The process of handling or creating board documents is intuitive and simple

The document management measures, including version control, uploading and sharing are brilliantly handled

We get remote access through web or even mobile apps, creating dependability and privacy Review collected by and hosted on G2.com.

Diligent Boards has modules that are pricey and not favorable to small businesses

The speed in scrolling through large board books faces some glitches and this results to inefficiency Review collected by and hosted on G2.com.

Diligent Boards is a board management software platform that creates stronger security, audit, compliance, assurance, and risk management. Teams can organise their activities in a centralised workflow and aggregate data for real-time decision-making and reporting. It's designed to enhance corporate governance with secure document sharing, efficient minutes management, and AI-powered features. Users appreciate its ease of use, ability to compile and distribute board packs, and excellent customer support. Is a Software-as-a-Service (SaaS) owned and operated by Diligent Corporation. DLH will address the issues by  Leveraging GRC (Governance, Risk Management, & Compliance) programs better while reducing cost.  Meet the Organisations' GRC needs by consolidating and streamlining the processes with the automated end-to-end workflows that ensure that policies take place in real time.  Create advanced analytics that make deep insights accessible to the Team and develop effective workflow automation with ease.  Get comprehensive visibility into the GRC data with ready-to-use dashboards and reports to deliver key insights to the board.  Clarity and control for the agile enterprise. NOTE: A) Ease of implementation, very easy to learn and deployment is faster & reducing setup time from months to days. B) The use of an intuitive interface and easy-to-navigate board meetings and document management tools. C) Excellent Customer Service with highly responsive support. DLH Cloud-Based Delivery DLH SaaS is designed to take advantage of the efficiency and accessibility of a cloud-based, Software as a Service (SaaS) delivery model and provide independence and agility along with a low and predictable total cost of ownership. They offer the following benefits: A) Deployment decreases from months to days. B) Powerful and continuously improving functionality. C) Low TCO and predictable costs D) No dependence on IT resources and in-house IT service costs E) Easy user interface, Frequency of use and integration F) Integrated risk and control analytics and monitoring G) Accessible anywhere and from any device Review collected by and hosted on G2.com.

1) Occasional access issues, such as trouble with passwords after periods of non-use. 2) Limited functionality in certain areas, with some users wishing for more features. 3) Some users find document management frustrating, particularly when syncing notes or aligning presentations. 4) Navigation difficulties, especially for new users who may need time to adapt. Review collected by and hosted on G2.com.

I like how this software makes work load easier. Review collected by and hosted on G2.com.

Because I enjoy the platform, I do not have anything that I don't like about Diligent Boards. Review collected by and hosted on G2.com.

As a non-profit organization, utilizing Diligent's Board Effect platform helps keep board materials streamlined and up-to-date. It is easy to use and, best of all, accessible to blind and low vision users. Review collected by and hosted on G2.com.

Diligent's Board Effect can be clunky to use, especially regarding the agenda creation portion. Very difficult to get the fonts right, and there are not many options. Review collected by and hosted on G2.com.

Ease of Use

Users consistently praise Diligent Boards for its intuitive interface and user-friendly design, which simplifies navigation and reduces the learning curve.

Enhanced Security

Diligent is ISO 27001 certified and has passed SOC 1 Type 2 audits for nine consecutive years, ensuring top-tier protection for sensitive board materials.

Efficient Document Management

The platform allows for seamless uploading, organizing, and accessing of board books and meeting materials—both online and offline.

Real-Time Collaboration

Features like secure messaging, shared annotations, digital signatures, and voting tools enable effective communication and decision-making among board members.

Mobile Accessibility

Diligent offers responsive mobile apps for iOS and Android, allowing board members to access materials and participate in meetings from anywhere.

Exceptional Customer Support

Users report highly responsive and knowledgeable support available 24/7 in multiple languages, which is especially helpful during onboarding and troubleshooting.

Training and Onboarding

Unlimited training options, including one-on-one and group sessions, help new users quickly become proficient with the platform.

Governance and Compliance Tools

The software supports better governance through tools like D&O questionnaires, audit trails, and secure document sharing, which help meet regulatory requirements.

Integration Capabilities

Diligent can integrate with existing document management systems, reducing duplication of work and improving workflow efficiency. Review collected by and hosted on G2.com.

Cost and some missing features such as the absence of certain features like video integration, delayed questionnaire scheduling, and placeholder names for uploaded files. Review collected by and hosted on G2.com.

user friendly interface; logical solution; multiple layers of security control and permission control; Review collected by and hosted on G2.com.

Didn't have enough feature innovation often Review collected by and hosted on G2.com.

The basic functions of the product are generally easy to learn and use, so the upfront learning curve time is not too involved. Product support (e.g., for administrative functions) is always solid with pretty quick turnaround when you have a question. Review collected by and hosted on G2.com.

I do wish there was more automation of some of the routine tasks. Also, some of the more advanced features can at times be confusing to learn and I sometimes find myself reaching out to their support team as I don't want to make a very consequential mistake on something I was unclear about. Review collected by and hosted on G2.com.

I like to use the Books and export to PDF, Review collected by and hosted on G2.com.

Directors no more receiving notifications when book is been updated Review collected by and hosted on G2.com.

I use Diligent to prepare for 14 board and committee meetings each year. The best feature of Diligent Boards is the ability to update documents in real time. The product updates continue to provide great new options, such as drag and drop for manipulating uploaded docs. Questions are answered quickly by Customer Support. It is easy to learn and use. Review collected by and hosted on G2.com.

There isn't anything I don't like about Diligent! Review collected by and hosted on G2.com.