A reliable tool, facilitator for configuring cookie consents on your ecommerce site. Regular support and assurance of being in compliance with the GDPR. Review collected by and hosted on G2.com.

Non-multilingual platform for employees of foreign subsidiaries Review collected by and hosted on G2.com.

The account managers are very available and responsive, which makes interactions smooth and efficient. The platform is clear, well-structured, and allows you to easily find what you need. Even without specific expertise on the subject of consent, the interface remains intuitive and the support offered is both reassuring and relevant. Finally, the dashboards are particularly readable and easy to handle on a daily basis. Review collected by and hosted on G2.com.

The customization of texts remains complex and not very intuitive. As soon as one wishes to integrate CSS or HTML to adapt the format, a new submission to the legal services is necessary, accompanied by an email to expedite the process — which results in a significant loss of time. It would be really useful to have formatting options directly in the interface, as well as a real-time preview. Finally, the ability to easily add a logo or an image in the consent texts would be a real plus. Review collected by and hosted on G2.com.

The support is great, responses are quick and always helpful. They go the extra mile to offer us the necessary information and help. The platform itself is great to use and easy to implement, it has a lot of features that are relevant to our business, both in pure implementation as well as in analytics, user-management & others. It also keeps in mind constant changes in the laws, which prevents any legal hassle. Review collected by and hosted on G2.com.

There are certain features that are yet to be introduced to the platform that could be useful. Every platform has its limits, but Didomi has very few. Eventually these features will be added to the platform, I'm sure, however, some out-of-the-box features, like cross-domain consent, is not easy to setup and has limits, while this works pretty seemless for other platforms, if I remember correctly. Review collected by and hosted on G2.com.

Ease of use

Easy and accessible reporting Review collected by and hosted on G2.com.

More support is needed on the technical side Review collected by and hosted on G2.com.

- The customer support is excellent. You can chat in real time to CS agents within the Didomi console and they've been extremely helpful, giving very clear instructions and sometimes going as far as writing JSON snippets for us.

- The overall implementation was quick and easy via Google Tag Manager. It covers most scenarios needed to be compliant. Allowed us to try different variations and increase out Consent Rate,

- Very helpful anlalytics section too.

- The platform is flexible enough for someone who's not a developer to make quick changes and run experiments.

- The sales team was never too pushy unlike some other companies and always helpful Review collected by and hosted on G2.com.

- Some parts such as AB tests need working with JSON files. While this make the platform flexible, we need to get developers to run tests. The CS team has been very friendly and Review collected by and hosted on G2.com.

Whenever you have a technical issue, there is a chat window that is online during work hours and a competent employee responds in a few minutes. I have never seen such fast support! Didomi is usually able to solve the problem or propose an alternative.

After creating a new notice (the look and enabled features of the CMP banner) there are two ways how to implement Didomi on your websites. Both are excellent. There has been an addition to Google Tag Manager with a Didomi template which makes the integration possible via tag manager. However, this is not the optimal way of integration. Review collected by and hosted on G2.com.

The product and its console UI are very polished and simple to learn. Didomi aims at small/medium-sized businesses. If you are a bigger publisher (talking about 100+ domains) every update needs to be deployed to multiple notices, which is time-consuming. However, Didomi is already taking the necessary steps to make this as smooth as possible!

After one of the updates, the Didomi console is harder to use since they tried to group features under categories and it takes more clicks to get to desired settings. Review collected by and hosted on G2.com.

Didomi is reliable and easy to use. Customer support is easily reachable. The setup is easy to implement. Review collected by and hosted on G2.com.

We would like more BR as well as competitor benchmarks and/or sharing of best practices. Review collected by and hosted on G2.com.

We have been using Didomi as our Consent Management Platform, and it has proven to be both reliable and user-friendly. The setup was straightforward, and the interface makes it easy for both technical and non-technical teams to manage compliance across multiple websites. Review collected by and hosted on G2.com.

Nothing specific. Maybe have it in French could be a plus. Review collected by and hosted on G2.com.

The friendliness of our contact, Anna Bodgers. Review collected by and hosted on G2.com.

It took quite a bit of time before my message reaced our rep. Review collected by and hosted on G2.com.

Didomi offers a global solution to deal with the management of vendors and consent on our websites. It is reliable and has a user friendly interface. In addition, we do appreciate the support of the team who always provides valuable feedback and hints to make the best of our CMP. Review collected by and hosted on G2.com.

No major issue with this solution. Maybe the KPi could be a bit more explicit and connected to other source of analytics. Review collected by and hosted on G2.com.