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Dialpad

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4,882 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Reviews

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Profile Name
Star Rating
3256
1226
254
64
79
Alina M.
AM
Alina M.
Amplifying careers for Professionals and Skilled Trades
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

User-Friendly Transcripts and Easy Contact Management

I like having transcripts of my conversations and voice messages. The page layout, interface, and customization options are all easy to use. I also appreciate the email notifications I receive when people contact me. Overall, it’s very user-friendly—easy to navigate and quick to find any contact I’m searching for. I also like that the name of callers that appears after the first conversation.
Verified User in Law Practice
AL
Verified User in Law Practice
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Consistent Call Quality, Smart AI Summaries, and Seamless Device Switching

The call quality and reliability are consistent, even on mobile The AI features (like live transcription and call summaries) save time It’s easy to switch between desk phone, mobile, and desktop
Verified User in Construction
UC
Verified User in Construction
06/30/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Dialpad Review of Services

Ai advancements have been rolled out consistently and models have only improved.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com