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Dialpad

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4,909 reviews
  • 3 profiles
  • 15 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Reviews

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Profile Name
Star Rating
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81
ABHIJEET K.
AK
ABHIJEET K.
Software Development Enthusiast | Java | DSA | React.js | SQL | 3rd Year B.Tech (ECE) | Open to SDE Internship.
07/14/2026
Validated Reviewer
Review source: Organic

Reliable and Efficient Customer Management

I like Dialpad Support's fast support and easy communication, allowing our team to respond efficiently and avoid missing important updates. I also appreciate how it keeps all customer conversations organized in one place, making managing customer support requests seamless and providing a smoother support experience. The simple integration with Google Workspace and Zoom is a plus, and the initial setup was easy and straightforward. I find Dialpad Support reliable, easy to use, and effective in managing customer interactions.
Tylor C.
TC
Tylor C.
07/13/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great customer service

Dialpad’s customer support has been excellent. The reporting tools are also very easy to use while still providing detailed information. They make it simple to find helpful data quickly without having to spend a lot of time searching through complicated reports.
KG
Karl Jim G.
07/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A Phone Built Into My Desktop—Solid Features That Just Work

What I like most about this is that it feels like having a phone built into my desktop. The features are really solid, and overall it works very well for what I need.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com