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Dialpad

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4,912 reviews
  • 3 profiles
  • 15 categories
Average star rating
4.4
Serving customers since
2011

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Dialpad Reviews

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81
Verified User in Media Production
AM
Verified User in Media Production
07/07/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Reliable business phone system with excellent call quality and features

We've been using Dialpad Connect as our business phone system, and overall it's been a really positive experience. It's a dedicated platform that does exactly what it's sets out to do. Call quality has been consistently excellent, reliability has been solid, and we've had very few technical issues. The platform is modern, easy to use, and includes a strong feature set for businesses that need a cloud-based phone solution. Day-to-day, it's been dependable and the technology has worked exactly as expected. It's definitely positioned towards the higher end of the market in terms of pricing, but if reliability, functionality and a polished user experience are priorities, it's a platform I'd recommend.
Karnala H.
KH
Karnala H.
Senior Technical Recruiter at eTeam
07/06/2026
Validated Reviewer
Review source: Organic
Incentivized Review
Aaliya S.
AS
Aaliya S.
Sr. Consultant at Neemtree
07/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent way to communicate and review

The new ai recap very helpfull to send conversations summary

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011
Website
Dialpad.com