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Dext Reviews & Product Details

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Dext Reviews (446)

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Dext Reviews (446)

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4.6
446 reviews

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Chris P.
CP
Chris P.
Senior Client Manager
Small-Business (50 or fewer emp.)
"Streamlines Invoice Processing with Seamless Automation"
5/5
What do you like best about Dext?

I find Dext significantly reduces processing time with its automation, which contributes heavily to accuracy and efficiency. The system's learning capability makes adapting to each client's needs intuitive and easy. I appreciate that Dext learns from client usage and suggests common items, enhancing our workflow. The direct integration with Xero is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Dext?

I find that certain features can trip over themselves, especially since VAT rules can be edited in a few places, and without a keen eye, time can be wasted with workarounds rather than digging into where the problem may lie deeper within client settings. Also, we have found the line extraction being utilized by clients when an accountancy practice pays for the subscription to be an odd quirk. I think line extraction limits should be controlled by the practice for individual clients to ensure limits aren't breached and costs aren't incurred unexpectedly. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for sharing your detailed feedback, Chris! We’re delighted that Dext’s bookkeeping automation software is helping you save time, improve accuracy and streamline invoice processing with Xero.

We appreciate your insights on VAT rule editing and practice-level control of Line Item Extraction. Your suggestions are valuable and will be shared with our product team as we continue improving Dext.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Dext Transformed Our Bookkeeping"
5/5
What do you like best about Dext?

Dext has completely transformed how we handle bookkeeping for our clients. The automated data extraction is brilliant – it accurately pulls out supplier, date, amount and VAT details from receipts and invoices, cutting down data entry significantly. The mobile app makes it incredibly easy for clients to snap and submit receipts on the go, so we're no longer chasing paperwork at month-end. Integration with Xero/QuickBooks is seamless, and items sync across almost instantly once approved. The line-item extraction and supplier memory also get smarter over time, saving even more manual checking. Overall, it's saved our team hours every week and made the whole process far more accurate and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Dext?

The OCR occasionally misreads figures on poor-quality or handwritten receipts, so a manual double-check is still needed now and then. Categorisation rules can also take a bit of trial and error to set up properly for each client, and editing them in bulk isn't always straightforward. Support response times have been a bit slower than we'd like when we've hit an issue that needs troubleshooting. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for sharing such detailed feedback! We’re delighted that Dext’s bookkeeping automation software has transformed your workflows, saving your team hours and creating more time for advisory work.

We appreciate your comments about extraction accuracy, categorisation rules and support response times, and we’ll pass them to the relevant teams. If you haven’t explored Dext AI Assist yet, it can help reduce repetitive work by suggesting categorisations and field updates based on your bookkeeping patterns, while explaining each suggestion.

Thank you for choosing Dext!

lizzy S.
LS
lizzy S.
Small-Business (50 or fewer emp.)
"Time-Saving Tool with AI-Powered Efficiency"
5/5
What do you like best about Dext?

I use Dext to manage and collect receipts and invoices, which is essential for both self-employed and limited companies. It provides an easy-to-use platform that helps in correctly claiming VAT. The AI information-gathering features save me time in everyday bookkeeping tasks and help me stay up to date. The platform is easy to manage for younger, tech-savvy self-employed customers due to its features compatible with Making Tax Digital (MTD). I particularly like the autofill features, autopublishing, and the receipt request feature on Xero. These save me a lot of time by eliminating the need to manually fill out emails for specific invoices, and they easily highlight missing information so I can focus on what's important, avoiding the 'faffy stuff'. The initial setup was really easy for me as Gen Z, and I find Dext very useful, with no other software solution currently matching it. Review collected by and hosted on G2.com.

What do you dislike about Dext?

There are a couple of features in Dext that don't work as well as I'd hoped, like the cost connections. I've spoken to Dext and the issues aren't on their side, but these were a bit of a selling point for my clients, and they don't work. The new two-factor authentication and the different country login process mean that for most, we can't even log in, and for others, they require weekly codes to be entered. I was hoping to set them up and forget about them, getting the invoices as they were raised without having to poke my clients, which isn't possible and is a big shame. I have to rely on them sending them when they receive them. I tried to set up auto-forwarding on emails to fix this, but mail needs to be running when the email is received, which also doesn't work. Additionally, I want to have multiple rules for one contact, and the AI tool was really hard to use as it's text format rather than if X then do Y. The initial setup was easy for me as Gen Z, but my older colleagues found it really hard to pick up and use; it wasn't logical to them. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for such a detailed review, Lizzy! We’re delighted that Dext’s bookkeeping automation software, autofill, auto-publishing and receipt requests are saving you time.

We appreciate your feedback about Cost Connections and repeated authentication. We recognise that your current auto-forwarding only works while your mail app is running. Depending on your email provider, it might be worth trying a server-side forwarding rule, which may allow invoices to be sent to your Dext Extract by Email address while the app is closed.

Thank you for highlighting both what works well and where we can improve.

RS
Renee S.
Mid-Market (51-1000 emp.)
"Effortless Bookkeeping with Stellar Simplicity"
5/5
What do you like best about Dext?

I love the simplicity of Dext, both for myself and my clients. Its ease of use ensures that clients engage with it rather than avoiding it, which saves me time and reduces paperwork. It captures a lot of important details, helping us maintain complete records for bookkeeping and year-end financial reporting. Review collected by and hosted on G2.com.

What do you dislike about Dext?

I find that Dext could improve on supplier name pulling and recognizing when there's more than one bill in an upload. It's also not always able to extrapolate the information detailing what the bill is for, and sometimes doesn't capture if a bill is not addressed to the name of the client. I think more AI capabilities would really help with these issues. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Hi Renee, thank you for your thoughtful review! We’re delighted that Dext’s bookkeeping automation software simplifies collaboration and helps you maintain complete records. We appreciate your feedback on document recognition and extraction, and we’ll share it with our product team. You may also find Dext AI Assist useful: it learns how your firm works and turns your expertise into intelligent automation, improving accuracy and consistency over time. Thanks again for sharing your experience!

Heather H.
HH
Heather H.
Director of Cloud Accounting Services
Mid-Market (51-1000 emp.)
"Effortless Bookkeeping with Dext: A Seamless Accounting Solution"
5/5
What do you like best about Dext?

I love the ability to make things more efficient using technology. Dext allows us to have more real-time bookkeeping and ensures that the information is always up to date. It's also great for enabling our staff to easily manage purchases by just taking a picture, eliminating the hassle of paper receipts. Moreover, the technology Dext uses makes our life as bookkeepers so much better by not missing data and making it easy for clients to get their information to us. I appreciate that Dext is on the cutting edge, always up to date, and pushing further into the future. It's what I recommend to my clients as the best money they’ll spend every month for their accounting needs. Review collected by and hosted on G2.com.

What do you dislike about Dext?

I don't dislike anything about DEXT- It's our go to OCR software. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for sharing your positive experience with Dext! We are thrilled to hear that you find our platform efficient and beneficial for your bookkeeping needs. Your feedback is greatly appreciated, and we are delighted to be your go-to OCR software.

We are committed to providing cutting-edge technology and ensuring that Dext remains up to date to meet your accounting requirements. If you ever have any questions or need assistance, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for recommending Dext to your clients, and we look forward to continuing to serve you with our seamless accounting solution.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Easy Invoice Extraction and Seamless Xero Integration That Saves Time"
4.5/5
What do you like best about Dext?

It makes purchase and sale invoice extraction very easy. It cuts down the time needed to upload records and you dont have to lose any details. The interface is very easy to navigate and everything is layed out in a way that makes sense. Mainly use it as an intergration to xero but have used it for QBO and Sage and it works well! The AI assist is a great feature and i have helped a client set it up and its cut their bookeeping time. Review collected by and hosted on G2.com.

What do you dislike about Dext?

There isn't realy anything i dislike really. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for sharing your positive experience with Dext! We're thrilled to hear that our platform is making your bookkeeping process quicker and more efficient. It's fantastic to know that you find the invoice extraction easy and the integration with Xero seamless. We're glad to hear that the AI assist feature has been helpful to you and your clients.

If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing Dext to streamline your bookkeeping tasks!

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Dext Makes Receipt and Invoice Processing Fast, Accurate, and Client-Friendly"
4.5/5
What do you like best about Dext?

As a bookkeeper, I love working with Dext because it makes capturing, organizing, and processing receipts and invoices so much easier. It saves me time, reduces manual data entry, and helps keep my clients’ financial records accurate and up to date while being a very user-friendly platform that is easy to onboard clients with Review collected by and hosted on G2.com.

What do you dislike about Dext?

Sometimes there were features that felt like they were missing (i.e. custom flag colours/labels), however within time/submitting feature requests in Dext many if not all of the desired features myself and my fellow bookeeping team members submitted requests for have since been added into the software Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for sharing your positive experience with Dext! We're thrilled to hear that our platform has made your bookkeeping tasks easier and more efficient. Your feedback is valuable to us, and we appreciate your suggestions for additional features. We're glad to hear that many of the requested features have been implemented based on user input.

Ensuring source documentation is received and processed efficiently is a top priority for us, and we're delighted to hear that Dext has been beneficial in this aspect for you and your clients. If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing Dext to streamline your bookkeeping processes!

Sakshi G.
SG
Sakshi G.
Small-Business (50 or fewer emp.)
"A Time-Saving Tool for Efficient Bookkeeping"
4.5/5
What do you like best about Dext?

What I like best about Dext is how easily it captures receipts and invoices, extracts the information, and syncs everything with QuickBooks. It saves time, reduces manual data entry, and keeps supporting documents organized. Review collected by and hosted on G2.com.

What do you dislike about Dext?

Dext can sometimes extract transaction details incorrectly, so the information still needs to be reviewed before publishing. It can also be difficult to identify duplicate documents, and the subscription cost may be high for smaller businesses. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for your thoughtful review Sakshi. We are glad Dext saves you time and keeps your QuickBooks documents organised. We appreciate your feedback on extraction accuracy, duplicates, and pricing. Correcting extracted fields provides feedback to improve accuracy over time, while Supplier Rules can automate recurring details. Review mode can also flag potential duplicates for checking before they are removed. Thanks for your review.

Lee G.
LG
Lee G.
Owner
Small-Business (50 or fewer emp.)
"Feature-Rich, Seamless Integrations, and Best-in-Class Scanning"
5/5
What do you like best about Dext?

Dext is a feature-rich product compared with other products of its kind. The user interface is easy to navigate, and the bulk feature is very handy. The integration with banks and accounting software makes it seamless to get data into it.

I find the quality of the scans, and the way it reads tax rates, values, and other pertinent information, to be class-leading; it consistently outperforms others. The pricing structure is tiered and, in my experience, I pass it on to clients and they are more than happy to pay for it, as they much prefer it to the alternatives.

I have used Dext for six years now, and each account manager I have worked with has been very hands-on and has helped me out when required. Whether that’s at shows or on a call, the support is always there. Recently, we’ve been very impressed with the new AI feature, and it has made over 1,000 suggestions to our client base, of which over 900 have been implemented. Review collected by and hosted on G2.com.

What do you dislike about Dext?

I’m finding Dext Solo a little clunky at the moment, so I’ll need to go through another session to understand how to get the best out of it and how my clients use it. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Lee, over 900 out of 1,000 AI Assist suggestions accepted across your client base is a remarkable number and speaks to how well your team has built up the coding patterns underneath it. On Dext Solo feeling clunky, your account manager is the right person to walk through that with you as they can tailor a session to how your clients actually use it day-to-day rather than a generic onboarding run. If you haven't looked at the Practice Insights dashboard recently, it's worth a check as it gives you a clear view of submission volumes and automation adoption across all clients, which at your scale can quickly surface where a bit of attention would have the most impact.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy, Reliable Receipt Capture That Streamlines Our Bookkeeping"
5/5
What do you like best about Dext?

We've found Dext to be a valuable addition to our bookkeeping processes. The receipt capture is straightforward and easy for clients to use, whether uploading via the mobile app, email or desktop, and the data extraction is generally accurate, saving a significant amount of manual data entry.

The onboarding process is simple and intuitive, making it quick to get both staff and clients up and running. The integration with accounting software also works well, helping to keep records up to date and reducing the amount of paperwork clients need to retain.

In terms of performance, Dext is generally reliable and processes documents quickly, although there can occasionally be delays during busier periods. The main downside is the pricing, which we find is on the high side; however that being said we find Dext Solo pricing to be very competitve.

Overall, Dext is an easy-to-use, efficient platform that has improved our bookkeeping workflows and made receipt management much simpler for both our team and our clients. Review collected by and hosted on G2.com.

What do you dislike about Dext?

The main area we feel could be improved is the pricing structure, which can become quite expensive as the number of clients or users increases.While the data extraction is generally very good, there are occasions where supplier details or VAT information require manual correction. Review collected by and hosted on G2.com.

Response from Miguel Mendez of Dext

Thank you for such a thoughtful review. We’re delighted Dext has simplified receipt capture, onboarding and accounting software integration for your team and clients and that Dext Solo offers strong value.

We appreciate your feedback on pricing and occasional supplier or VAT corrections. Please discuss your requirements with your account manager to explore the available practice plans. AI Assist and Supplier Rules are also worth exploring to automate recurring field updates and coding.

If you use Practice Advanced, Practice Insights can help you track how clients use Dext’s automation across your practice. Thanks again for your review.

Questions about Dext? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity about 2 years ago

What is Dext Prepare used for?

Eloise B.
EB
Eloise Balmer
•
Last activity over 6 years ago

In Xero my client uses projects and

Pricing Options

Pricing provided by Dext.

14-day free trial

Free Trial
5 Users Per Month

Business Plan (Customise Your Plan)

Starting at $31.50
5 Users Per Month

Practice Plan (Customise your plan)

Starting at $239.19
10 Business Clients Per Month
Dext Comparisons
Dext Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Receipt Capture
Business Tool Integration
Workflow
User, Role, and Access Management
Reporting
APIs / Integration
Performance and Reliability