What do you like best about DEON?
Overall:
- We chose DEON over MIRO and MURAL. Both other tools are very good for developers or people who usually want to have a very simple communication platform and are otherwise using complex or complicated views. In our case, however, we wanted to have a visual communication platform for more demanding content; e.g. non-redundant linked documents and clear rights of access for every user, on demand. There is a lot of functionality overlap, compared to other tools.
- It is not cheaper, but also not more expensive than other tools
- It is pretty intuitive to use. We already had a nice experience of a workshop with probably 6 net active hours on the platform and it was amazing: The Template-Sharing function was a highlight in that session.
- Combined with state-of-the-art Breakout sessions (e.g. available in MS-Teams or Zoom), you can have a lot of fun and literally “go in and out” of rooms (and choose whom are you talking or not-talking to). This should be considered normal nowadays. #normalizedigitalization
What do I like best?
- DEON is a german company and runs its server under the german data protection regulations (DSVO). We use it to collaborate with our customers (german SME’s). Typically, german customers opt for german providers because of they do not want any third-party authority (e.g. US government agencies) have access to their data. I don’t like it, but on-premise is also possible.
- I have had very nice support from the DEON Team, thanks to Tomas. He was willing to share his insightful glance to the tool, to proactively troubleshoot / avoid upcoming difficulties in my planned workshops. And he also is reachable on Whatsapp. Yes, that is normal too.
- Its intuitive front-end lets you improvise, when you are not sure how to do it. Review collected by and hosted on G2.com.
What do you dislike about DEON?
What do I dislike?
- DEON does not currently offer an “introduction” webinar or enablement sessions. Your abilities to use the tool rely solely in the https://deon.de/help/learn/. I had to enable my team myself and the first workshops had to be “technically”-moderated.
- The capabilities of Live-Sources are limited to one live-Camera and is disappointing, that it is nowhere mentioned. It rises the expectation of somehow having a conversation within the DEON Space, but this functionality is not expected. We use MS-Teams for voice & video.
- I understand, that DEON tries to load content from Sharepoint once, and if its not successful, it doesn’t load it again – unless you activate this embedded frame again with a left click. When using several files, it is a hell lot of clicks (for example, we were 8 workshop participants and we had 8 files; there is a total of 64 clicks that had to be made, and it cost not only precious time but confusion for users not familiar with this issue). What would it mean for the performance of the canvas if you enable an option so to say: refresh full canvas every minute, or even: refresh all items within this area every minute (to not refresh the full thing)? If you never have worked directly on the browser, it will feel a bit laggy (compared to the desktop app), but that is the same lag you would experience in a normal browser (ergo, it comes from your internet connection/ browser/cloud provider)
- I don’t like the annual-licensing pricing, it should be monthly. Yes, that is normal too.
- Is there a Community? I see that other providers actively promote their communities and have loads of free-to-use templates. I didn’t have much luck finding one for DEON. Review collected by and hosted on G2.com.
