--- title: Decisions Reviews meta_title: 'Decisions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 47 reviews by the users' company size, role or industry to find out how Decisions works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 47 scale: '5' date_modified: '2026-11-13' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Decisions Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the strong customer support from Decisions, enhancing their experience with powerful development tools. (2 mentions)
Users love the easy customization of Decisions, enabling effortless application building even without coding knowledge. (2 mentions)
Users value the easy integrations of Decisions, highlighting quick API setups with SQL & SAP systems. (2 mentions)
Users value the ease of integration with various systems, enhancing efficiency and development capabilities. (2 mentions)
Users value the many integration capabilities of Decisions, enhancing adaptability and efficiency in development processes. (2 mentions)
Users experience learning difficulties due to complex features, inadequate documentation, and challenges in building relationships and forms. (2 mentions)
Users find the complexity of Decisions challenging, especially with data types, documentation, and form design issues. (1 mentions)
Users find database limitations frustrating, highlighting challenges in data type matching and complex form designs. (1 mentions)
Users find data migration challenging due to lost IDs and difficulties with SQL integration and form design. (1 mentions)
Users find the difficult learning curve challenging, suggesting more templates would help in mastering the features faster. (1 mentions)

5 Pros or Advantages of Decisions

5 Cons or Disadvantages of Decisions

Decisions Reviews (47)

Reviews

Decisions Reviews (47)

4.6
47 reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Build custom forms and workflows with Decisions"
0/5
What do you like best about Decisions?

We can configure custom forms and workflows and restrict access based on the permissions assigned to each person. We can easily switch between the end-user and admin views, allowing us to keep making changes and testing them. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

We wanted to implement the multi-tenant functionality, which would have allowed us to create custom forms and workflows for our different customers. This proved extremely difficult to achieve with Decisions and eventually led us to move away from the platform and choose another one, which is working extremely well and delivering results 400 times faster than we were able to achieve with Decisions. Review collected by and hosted on G2.com.

Jennifer T.
JT
Jennifer T.
Automation Solutions Engineer
Mid-Market (51-1000 emp.)
"Freedom and Flexibility, with Continuous Improvements"
5/5
What do you like best about Decisions?

I like the freedom and flexibility that Decisions offers, as well as the fact that the tool is constantly improving. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Dart isn't the best with answers, often giving inconsistent information. Review collected by and hosted on G2.com.

Ryan P.
RP
Ryan P.
Software developer
Mid-Market (51-1000 emp.)
"Great software"
4.5/5
What do you like best about Decisions?

Customizable, flexible. Also knowledgeable and helpful support. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Nothing to dislike really. There’s a big learning curve but it’s part of the process. Review collected by and hosted on G2.com.

DW
Donnie W.
IT Systems Analyst
Mid-Market (51-1000 emp.)
"Robust Options and Features That Expand Use Cases"
4/5
What do you like best about Decisions?

Options and features are robust. Allows for more use cases Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The additional options and features make the initial learning curve a lot more complex than other platforms Review collected by and hosted on G2.com.

Vitalii T.
VT
Vitalii T.
Senior Software & Automation Consultant
Small-Business (50 or fewer emp.)
"Responsive, Customer-Oriented Support for Decisions Automation"
5/5
What do you like best about Decisions?

The technical support is responsive and genuinely customer-oriented. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Lots of time people wrongfully think about Decisions as a website constructor not the automation tool Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Flexible Rules and a Customizable Dashboard"
4.5/5
What do you like best about Decisions?

The flexibility of rules within the software, as well as the customizable dashboard option. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

More complicated than what I was previously using. Need some technical experience to better understand how to build Review collected by and hosted on G2.com.

MS
Manjot S.
RPA developer
Enterprise (> 1000 emp.)
"Excellent Low Code Tool"
5/5
What do you like best about Decisions?

The best about Decisions tool is : it is so easy to use, the build design is more user friendly and it scalable and very easy to build applications even for the people who does not have coding experience. This tool rocks trust me! Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The only thing i dislike about decisions is sometimes there is latency issue while loading projects in 9.6 version but thats is also fixed in newer versions. Review collected by and hosted on G2.com.

Foluso F.
FF
Foluso F.
Adjunct Professor
Mid-Market (51-1000 emp.)
"Decisions: Usable and Efficient,Needs Better Integration"
2.5/5
What do you like best about Decisions?

I like the ease of use of Decisions. The initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Integrating into existing software is a bit challenging and working with professional services can be improved. Review collected by and hosted on G2.com.

Mel C.
MC
Mel C.
Engineering Manager
Enterprise (> 1000 emp.)
"Decisions is a great project!"
5/5
What do you like best about Decisions?

The capability of the software to tackle any project is awesome. We've been able to use it in many cases in the company. Some cases where we could have used traditional developers, we've been able to use our Decisions team to make a great solution. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

I haven't ran into any downside, besides training a new developer in the software, DOES take some time. That could also be affected by which project they will first be working on. I have to say, the training materials offered by Decisions is great though. Review collected by and hosted on G2.com.

Piotr  D.
PD
Piotr D.
Global test automation development leader
Enterprise (> 1000 emp.)
Originally submitted 3/16/2026
"Great for Real Test Case Flows, but Data Flow Complexity Can Get in the Way"
5/5
What do you like best about Decisions?

Posibility to form flow basen on real test case studies Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Data flow complexity inside flow. Can be misleading Review collected by and hosted on G2.com.