datapine Pricing

We needed software that will serve as a one-stop-shop for our sales efforts. The quality of our sales performance skyrocketed as soon as we started working with datapine. As a Head of Sales, I have to manage, analyze and report on numerous operational and strategic goals while respecting high-quality standards. The speed was also an issue since our disparate departments in various locations couldn’t keep up with regular reporting requests and data was often out of date. I needed to predict the future of sales, but the quality of our operational processes couldn’t deliver 100% accurate data at any given point in time which made my work harder and affected sales as a result. After testing various vendors with a free trial, we decided to sign up with datapine and we’re still their clients, 100% satisfied.

I was completely surprised by their powerful features – from analyzing huge amounts of data, interactive dashboarding, and customized reporting. I could easily connect my sales related data sources and with a simple drag-and-drop visualize and monitor all our important sales KPIs such as sales growth, customer lifetime value, upsell & cross-sell rates etc. They also offer quite useful dashboard templates, that I used when creating dashboards for the whole sales team. Therefore, the initial setup was fast and easy.

Reports are another key component that made the whole sales department work faster and more accurate. We set up multiple sales reports with different purposes, that everyone can access easily. Thanks to the interactive features they offer, it is for every user quite easy to ask important sales questions and answer them ad hoc. Usually, I would have spent days on creating a comprehensive strategic report with outdated data, now it takes me few minutes to prepare for a C-level meeting with live data which I can use on our big screens as well. Now I have confidence that we work with high-quality information, all generated with one tool that made our sales performance much better. Review collected by and hosted on G2.com.

At the beginning when we joint in 2017, they didn’t have a convenient solution for mobile dashboards / reports to access your data on-the-fly. Thankfully they published in 2018 an app, that solves this issue. I really like the app and use in on my smartphone and tablet. Review collected by and hosted on G2.com.

It does the job it says on the tin - certainly not the best option out there though especially at their price point. Review collected by and hosted on G2.com.

Our main gripes with Datapine are their contract models and their customer service. They are clearly driven by money over customer satisfaction and this is confirmed by their subscription model that essentially traps you. You sign uip to a six month contract - however need toi give 8 weeks notice if you no longer wish to continue. There are no communications about an upcoming renewal and there is no visibility in your account about any sort of dates around this. You also have to provide written notice to do this. All very sneaky tactics employed by Datapine to lock as many people in as possible.

When we reached out to Datapine to see if they could do anything to help us (this is 1 weeks prior to a contract renewal and not 8) they were very unhelpful, did not care at all and responded with very passive aggressive communication. Review collected by and hosted on G2.com.