The support team. When we're dealing with active attacks, their responsiveness makes all the difference. They engage quickly and help us shut things down instead of leaving us waiting on ticket escalations. Beyond that, the platform itself is straightforward to manage, which matters when you need to move fast during an incident or adding a key integration. Detection/prevention works well across different attack vectors, and integrations have been smooth but do require customer effort. Review collected by and hosted on G2.com.
It doesn't offer the same level of granular control you can find with some other competitors. That said, it's not a dealbreaker. In fact, the platform does a better job at actual protection, and I'd rather have effectiveness and ease of management than endless configuration options to tune. Review collected by and hosted on G2.com.
