Data Migration Services - Relokia Pricing Overview

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Data Migration Services - Relokia has not provided pricing information for this product or service. This is common practice for software sellers and service providers. The pricing insights provided here are based on user reviews and are intended to give you an indication of value. Alternatively, contact Data Migration Services - Relokia to obtain current pricing.

Small-Business

$$$$

26% more expensive

than the avg. Cloud Migration Services product

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Data Migration Services - Relokia Pricing Reviews

(2)

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/21/2025

"Help Desk Migration - Zendesk to Freshdesk"

5/5

What do you like best about Data Migration Services - Relokia?

I really like how easy the migration wizard was to set up, map my ticket fields/etc.

But what I liked BEST is their Support team & Account Managers. Everyone we worked with was very friendly, and dedicated. They checked in very regularly to offer assistance with setting up the migration and to make sure we had everything we needed for it to go smoothly, which it did! Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

There's not much to dislike here, y'all. The price is a little high, but it's VERY worth it IMO, especially if your boss is paying :)

We briefly investigated the time it would take one of our own devs to build a custom API solution to accurately migrate over 31,000 tickets, and let's just say it would've been drastically more expensive re: their dev time.

That said, I think the price was fair and the service was well worth it.

I've been in CX for a while and don't give high marks lightly, but these folks and this service were A+ Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

I migrated my team (6 agents, ~1200 tickets per month) from Zendesk to Freshdesk and used Relokia's Help Desk Migration service to customize a batch of the last two years' worth of ticket & user data from Zendesk to Freshdesk.

Migrating these tickets was done primarily for the purpose of maintaining reporting/analytics data for stakeholders, and historical ticket data for agents to reference.

Our ticketing systems are relatively simple but we do use a few custom ticket fields and tags for tracking/reporting, and all of the ticket data was easy to map from the old fields (ZD) into new fields (FD). Review collected by and hosted on G2.com.