Data Migration Services - Relokia Reviews & Provider Details

Name: Data Migration Services - Relokia
Rating: 4.7 (43 reviews)

Relokia provides ETL, backup, and data migration services, with a focus on automated solutions for various B2B needs. We support a wide range of use cases — from data import/export to more tailored migration scenarios. Our product roadmap includes accurate and secure help desk migration services and project management data transfer. We work closely with clients to support key stages of the migration process, including planning, data mapping, setup, and result validation. The platform is designed with flexibility in mind, allowing us to adapt to different technical and business requirements. Our goal is to make data migration more manageable and efficient for companies of all sizes.

Seller

Relokia

Discussions

Data Migration Services - Relokia Community

Languages Supported

English

Services Offered

Data migration

Locations Serviced

Australia, Brazil, Canada, Germany, + 5 more

Overview by

Dima Lazarchuk

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User Insights

Average based on 43 real user reviews.

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Andy S.

System Administrator

Small-Business (50 or fewer emp.)

9/21/2026

"Quick, Successful Migration with Proactive Mapping Support"

5/5

What do you like best about Data Migration Services - Relokia?

When I ran into issues with mappings, they jumped in and fixed all the issues, and the migration went through successfully. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

Not really a downside, but the time difference just made it feel longer than it was. All in all, the whole process took about 2 weeks which was much faster than Datto would have been able to do it. Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

Do it!! It was worth every penny. We didn't need to do anything manually - everything we needed was moved over. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

We use KaseyaOne Datto AutoTask and they weren't really able to help us migrate 1 PSM database into another MSP database. All they would offer is an overpriced support session to give us instructions. I found Data Migration Services - Relokia and it was very simple. I started the processes and when I ran into issues, the Team jumped into action to resolve and walk me through any issues that came up. The migration moved all items and more from one tenant to the other and we are up and running. Great price and response from the support and development teams. Review collected by and hosted on G2.com.

Sunayana V.

Mid-Market (51-1000 emp.)

6/23/2025

"Migration from Smartsheet to ClickUp"

5/5

What do you like best about Data Migration Services - Relokia?

Relokia offers a demo option as part of the process, where 20 rows are imported into the target source according to our field mapping. We can review the data before proceeding with payment for the full migration. This option has been very helpful for us to see how the data is transferred and trust the tool for the full migration. We missed some values during field mapping, and when we reached out to Relokia, they provided a script showing how the mapping was done, which was very useful in confirming that the tool works according to our mapping. I highly recommend Relokia's tool and support for data migration. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

We did not find any issues or drawbacks with the tool. Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

Our team could have built an API solution if we had enough time and resources, but Relokia's tool was very handy and reliable. It transferred all the data accurately according to the field mapping. Their team was always available for questions and followed up after each migration was completed. Their support is excellent. I highly recommend using Relokia for data migration services. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

We are sunsetting Smartsheet and needed a solution to migrate all the data to ClickUp. Relokia has proven to be the best tool for the migration among all the options we evaluated. The entire process was not only easy but also cost and time effective. We had a significant amount of Smartsheet data, including row-level attachments and comments, which were successfully transferred to our target source. This was a key factor in choosing this solution. Review collected by and hosted on G2.com.

Mitch K.

Small-Business (50 or fewer emp.)

7/8/2025

"Asana to Jira Migration"

4.5/5

What do you like best about Data Migration Services - Relokia?

Relokia worked very hard to ensure that our unique needs were met with a customized migration. They were very responsive and worked hard to meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

There were some limitations to what we could migrate due to the nature of the Atlassian migration API Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

Understand what data is crucial and what is less important, and prioritize accordingly. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

As our organization was switching our Project Management platform from Asana to Jira, we did not want to lose over seven years of accumulated knowledge that were stored in the Asana platform and wanted to make sure that these projects found a home in Jira. Review collected by and hosted on G2.com.

Michael M.

Small-Business (50 or fewer emp.)

7/2/2025

"Migration from Zendesk to Front"

5/5

What do you like best about Data Migration Services - Relokia?

The dashboard was very easy to use for mapping fields, which made the process simple. Plus, their team was very responsive and helpful whenever we needed troubleshooting. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

Seemed a little expensive when you have a lot of data to migrate, but in my mind worth it considering how many hours we would have spent manually exporting, cleaning, and importing the data ourselves. Review collected by and hosted on G2.com.

Aditya B.

Small-Business (50 or fewer emp.)

7/3/2025

"Zendesk to JSM Cloud Migration"

5/5

What do you like best about Data Migration Services - Relokia?

The demo migration feature is absolutely amazing. I love it. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

I cannot say, as the entirety of my interaction was positive. Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

Start working with Relokia to save time and sanity. Their tools and team, both are amazing. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

We had a fairly straightforward case of migrating Zendesk tickets to JSM Cloud. The HDM tool is very intuitive and it took maybe 30-45 minutes and a couple of demo migrations to truly understand the necessary mappings and migration configurations. It benefits us with saving a lot of time and resources. Review collected by and hosted on G2.com.

Gregory F.

Customer Project Manager

Mid-Market (51-1000 emp.)

6/3/2025

"Data migration from Salesforce to Zendesk"

4.5/5

What do you like best about Data Migration Services - Relokia?

The team was highly professional and maintained clear communication throughout the entire migration process. They were responsive, knowledgeable, and always available to answer our questions. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

We encountered some technical issues with a few accounts, but the support team was very responsive and performed a re-migration that successfully resolved the problems Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

This was a smooth migration—highly recommended! Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

The data migration was executed flawlessly, with no data loss or integrity issues. They handled the complexity of our Salesforce setup with ease and ensured a smooth transition to Zendesk. Review collected by and hosted on G2.com.

Paul T.

2/21/2025

"I've used Relokia 3 times over the years. They've always been great!"

5/5

What do you like best about Data Migration Services - Relokia?

They're truly experts in their craft. Being able to work with them to use the API and mapping specific fields is a no-brainer. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

The web interface can be a bit finicky at times, but it's not a big issue. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

In this most recent scenario, I needed to migrate from an older Intercom workspace to a new Intercom workspace after the acquisition of another company. We wanted to be in a single workspace, for all of our products, for cost and teamwork reasons.

As simple as that sounds, Intercom doesn't offer an easy path to making this happen. The team at Relokia helped me out with a custom migration, and the results were fantastic—they're faithful at communicating and explaining what they need. Review collected by and hosted on G2.com.

Darragh G.

Small-Business (50 or fewer emp.)

6/30/2025

"Migration From Autotask"

5/5

What do you like best about Data Migration Services - Relokia?

Really helpful and helped us to migrate all records Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

nothing, they were great, helpful and quick Review collected by and hosted on G2.com.

Recommendations to others considering Data Migration Services - Relokia:

try a test migration for free, if there are errors talk to them and they will resolve Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

We migrated to a new RMM and used Relokia to export our archived tickets in Autotask Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

1/21/2025

"Help Desk Migration - Zendesk to Freshdesk"

5/5

What do you like best about Data Migration Services - Relokia?

I really like how easy the migration wizard was to set up, map my ticket fields/etc.

But what I liked BEST is their Support team & Account Managers. Everyone we worked with was very friendly, and dedicated. They checked in very regularly to offer assistance with setting up the migration and to make sure we had everything we needed for it to go smoothly, which it did! Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

There's not much to dislike here, y'all. The price is a little high, but it's VERY worth it IMO, especially if your boss is paying :)

We briefly investigated the time it would take one of our own devs to build a custom API solution to accurately migrate over 31,000 tickets, and let's just say it would've been drastically more expensive re: their dev time.

That said, I think the price was fair and the service was well worth it.

I've been in CX for a while and don't give high marks lightly, but these folks and this service were A+ Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

I migrated my team (6 agents, ~1200 tickets per month) from Zendesk to Freshdesk and used Relokia's Help Desk Migration service to customize a batch of the last two years' worth of ticket & user data from Zendesk to Freshdesk.

Migrating these tickets was done primarily for the purpose of maintaining reporting/analytics data for stakeholders, and historical ticket data for agents to reference.

Our ticketing systems are relatively simple but we do use a few custom ticket fields and tags for tracking/reporting, and all of the ticket data was easy to map from the old fields (ZD) into new fields (FD). Review collected by and hosted on G2.com.

Bill C.

COO

Small-Business (50 or fewer emp.)

12/31/2024

"Help Desk Ticket Migrations from both Zendesk and ConnectWise"

5/5

What do you like best about Data Migration Services - Relokia?

The team at Relokia is responsive and knowledgeable. Every question had a reasonable answer even if the answer had to be no. Review collected by and hosted on G2.com.

What do you dislike about Data Migration Services - Relokia?

I had no complaints. I knew going into it that there was going to be a time delay, but the team at Relokia was very timely with every response. Each response was well thought out. Review collected by and hosted on G2.com.

What problems is Data Migration Services - Relokia solving and how is that benefiting you?

We had 5 years of data in Zendesk and current chat tickets and then 2 years of ticket data in ConnectWise. Relokia was able to extract and import all of our data from the two systems and import them to HubSpot. We had a few customizations that Relokia massaged our data to meet our specific needs. Review collected by and hosted on G2.com.