Name: CRM Implementation
Rating: 4.3 (7 reviews)

SM

Sam M.

Lead DevOps Engineer

Enterprise (> 1000 emp.)

12/20/2023

"CRM Implementation Review"

4.5/5

What do you like best about CRM Implementation?

The implementation of CRM allows our sales and marketing team to focus more on potential customers along with existing customers to focus more on their requirements and in return generate more revenue. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

Cost of implementation

Reviewing business culture

Culture change

Steep learning curve Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

Plan out the end-to-end deployment and usage lifecycle before proceeding to use.

Ensure the data being worked upon isn't confidential data. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

Better knowledge of customers

Better customer retention

Better anticipation of customer needs

Better and speedier communication Review collected by and hosted on G2.com.

AK

Abhinav K.

Mid-Market (51-1000 emp.)

10/4/2023

"Best interaction tool between the customer and business"

5/5

What do you like best about CRM Implementation?

It is a very helpful tool for understanding the company's customer needs and requirements, which helps to provide better facilities to customers and their values. The dashboard is very user-friendly and provides the Excel sheet to manage the data and create the report in a very easy manner. We can trust the report we are creating; it is very accurate. It is easy to implement. Provides the best customer support. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

It is a very user-friendly tool and very helpful, but sometimes we lose the data and report due to security reasons. The cost is sometimes high. Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

I would like to advise others that they can use the CRM to maintain the business and their employee needs. We found the best way to maintain the data and reports. We can give growth to the company. Many organizations are using this software to maintain daily work. This is like an all-in-one solution software for any department. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

CRM stands for customer relationship management. It establishes great business goals and provides growth and benefits to the company. It collects and calculates sales data from the market and sales team. We can represent the daily job needs and project reports we are currently working on. We can specify the basic needs of the business. It is a combination of technology and strategy that gives growth to the company and employees. It is a very helpful tool for the employees. Review collected by and hosted on G2.com.

SA

Sandy A.

Sales Development Manager

Mid-Market (51-1000 emp.)

10/14/2023

"CRM implementation is worth the effort"

4/5

What do you like best about CRM Implementation?

CRM implementation allows everyone to be on the same page and updates are created in real time. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

There is a lot of time and leg work involved in researching and test driving to determine the right fit of a CRM for your company. Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

Check out every review you can find to narrow down your initial list to a feasible dozen. From there, demo each CRM you think has potential. Try to see what works for you intuitively as that is likely going to work well for others and they are going to be more likely to use it. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

CRM implementation helps organize sales and service data into one location and creates a universal database for employees to use and benefit from. Review collected by and hosted on G2.com.

PR

Prabin R.

Web Developer

Education Management

Small-Business (50 or fewer emp.)

10/5/2023

"A very good tool for businesses to interact with customers"

3.5/5

What do you like best about CRM Implementation?

The dashboard is clean and pretty simple for anyone to understand. It is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

Sometimes there may have been technical glitches which in turn impacted the reports generation. That should be fixed. Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

It is a very good tool for anyone with business that have interaction with customers, which will impact your business positively. Please give it a try. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

Solving customers' needs is an important aspect for business success, this provides exactly that. The UI is simple and easy to understand. The report that I get is pretty accurate and that helps in getting more customers by enabling the support that we are providing. Review collected by and hosted on G2.com.

MW

Mohnish W.

Sr. Digital -Marketing Executive/AWS Support

Small-Business (50 or fewer emp.)

10/3/2023

"CRM implementation is a very good tool to create a CRM in a fast tech with lots of task fast"

5/5

What do you like best about CRM Implementation?

Best part is the implementation as compare to others as it gives a great understanding for every work or department to sync fast. Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

There is no such dislike but some implementation needs to take care as technical glitch may come for some implementation. Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

Problem solved by CRM implementation is integration of the overall business and task to generate reports for analysis and create all the tasks at one centralized position is very easy through it. Also shares a good analytical part to implement very fast to share a perfect scenario for analysis at every department of the business. Review collected by and hosted on G2.com.

PB

Verified User in Business Supplies and Equipment

Small-Business (50 or fewer emp.)

10/25/2023

"Needed CRM for expanding New Business Development"

3.5/5

What do you like best about CRM Implementation?

Having all the information in one place, ease of use Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

Learning the techniques, and finding the additional time needed to get it set up and usable Review collected by and hosted on G2.com.

Recommendations to others considering CRM Implementation:

I think there are a lot of choices out there - you need to explore 3 or 4 to see what fits your needs and the ease of use. Some are geared for bigger companies, and you may not need all they offer Review collected by and hosted on G2.com.

What problems is CRM Implementation solving and how is that benefiting you?

We had no way of tracking NBD, and potential new prospects. We are benefiting from this by having all prospects in one place and being able to track how many times we are reaching out to them and keeping track of the sales cycle Review collected by and hosted on G2.com.

CK

Chandan K.

Business analyst

Small-Business (50 or fewer emp.)

8/18/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"The best I have ever used in terms of performance"

4.5/5

What do you like best about CRM Implementation?

It is completely better in terms of time complexity Review collected by and hosted on G2.com.

What do you dislike about CRM Implementation?

Something got little slower in terms of performance Review collected by and hosted on G2.com.

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