Cosmo AI Reviews & Product Details

The best part is how easy it is to turn plain text into ready-to-use videos with voice, subtitles, and visuals that actually fit our message. For Cuidado24, we often need to explain our SOS devices and monitoring service to elderly customers and their families. With Cosmo AI, we just enter our scripts or support texts, choose the Portuguese voice we prefer, and in a few minutes we get a clear, professional video we can share on WhatsApp or embed on our support pages Review collected by and hosted on G2.com.

Sometimes the auto-selected visuals don’t perfectly represent our telecare environment, so we have to replace a few clips or re-edit sections. It’s also not ideal for longer videos or when we need very specific branding animations. But those are small trade-offs compared to the time it saves. Review collected by and hosted on G2.com.

I like how fast and simple it is to turn our telecare product text into engaging video content. For example, when we launch a new SOS device under the Cuidado24 line, our marketing team drafts a script and Cosmo AI generates a video with voiceover, subtitles and our brand logo in minutes. This lets us create visual assets without having to hire external video editors Review collected by and hosted on G2.com.

The main drawback is sometimes the visuals chosen automatically are a bit generic — we still need to go in and tweak some scenes to match exactly our device look or client demographic. Also, for highly customized video flows (like advanced installation guides or interactive segments) the tool is less flexible than a full video editor Review collected by and hosted on G2.com.

What I like most is how it transforms our text or device-info into branded videos in minutes, perfect when we want to show how our SOS devices work, or explain the telecare service in a simple video for older users. The fact we can add Portuguese voiceovers, subtitles, and our Cuidado24 logo makes it feel professional and aligned with our brand. The user-friendly dashboard means our marketing team at True-Kare can produce a video without waiting for external agencies Review collected by and hosted on G2.com.

There are a few drawbacks: some of the auto-generated visuals don’t always match our exact description, sometimes the imagery is generic or the voice-over tone feels too “corporate” for the friendly style we aim for. We also found the customization options somewhat limited: when we try to tweak animations or sync voice and visuals more precisely, the tool doesn’t always give full control Review collected by and hosted on G2.com.

Cosmo AI provides detailed reports on total revenue collected, order numbers, and messages sent and received, saving time and ensuring accurate daily insights. Setup is straightforward and implementation typically takes just a few hours Review collected by and hosted on G2.com.

Cosmo AI doesn't forward tickets to agents unless specifically requested by the clients. Review collected by and hosted on G2.com.

Creating an account is straightforward, requiring only a WhatsApp number and no additional personal information. It seamlessly integrates with popular platforms like Facebook, WhatsApp, and Instagram, making implementation so easy and amazing. Review collected by and hosted on G2.com.

Cosomo AI some features don't responds to commands. Review collected by and hosted on G2.com.

I appreciate how easy it is to learn how to use and communicate with clients. Review collected by and hosted on G2.com.

Cosmo AI is less customizable and Mobile version shows few features. Review collected by and hosted on G2.com.

Customer service is very responsive and helpful. It is easy to set up and customize to our business. Review collected by and hosted on G2.com.

No dislike, i love the dashboard. Very easy to navigate and understand. Review collected by and hosted on G2.com.