Copper Reviews & Product Details

Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving. Transition new clients over to your onboarding or project delivery pipelines with one click. Manage next steps and tasks directly on your pipeline without needing to click into projects. Copper’s integration with Google works seamlessly with your Gmail, Calendar and Drive, you never have to switch tabs to add leads, track email conversations, find files and manage tasks in your marketing and sales process. Talking to a new person? Add new contacts directly from Gmail through our Chrome Extension. Hover over any Copper contact for rich, contextualized communication and activity details. Surface your CRM reminders and tasks alongside your Gmail inbox. Speed up your email responses with email templates, automations and merge fields. Add new leads and update old ones based on your email interactions, Google Contacts and Copper suggestions. Manual data entry is a thing of the past. Your Google Calendar gets a makeover too. You can look up event details, customer interactions, and materials directly from Google Calendar without breaking your workflow. Stop hunting for files, they're right where you need them. Files and Google docs sync to your Copper contact records automatically. Quickly surface customer files across company and deal records, and easily attach suggested files in Gmail based on your email activity. Export any data from Copper directly to Google Sheets via the custom report builder, or connect to Looker Studio to visualize Copper data longside other data sources.

Seller

Copper

Discussions

Copper Community

Languages Supported

German, English, French, Italian, Japanese, Dutch, Spanish

Solution Type

All-in-One

Used by Wideo and 2 others

Beta

15% Off Annual Plan for Life

15% Off Annual Plan for Life on all available Copper plans

Copper Integrations

(6)

Verified by Copper

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Patrick S.

BDR

Small-Business (50 or fewer emp.)

12/23/2024

"Copper: Mining for Opportunities"

4.5/5

What do you like best about Copper?

The app is one stop shop for sales activity and engagement. Makes adding contacts, notes, pipeline, on the fly using the app seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I dislike that you can only use tags to create list. I wish they would create a list feature. Tag get cumbersome and lost. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Patrick, Thank you for sharing your feedback. Have you tried filtering on standard and custom fields to create and save lists as well? Our team would be happy to show you if you reach out via our in-app chat or to support@copper.com. We're glad Copper is otherwise able to provide you clarity and house all your core data in an organized place to improve your workflows! All the best, Melanie at Copper

Saurabh S.

Senior Relationship Manager

Small-Business (50 or fewer emp.)

12/23/2025

"Effortless Integration and Intuitive Interface"

4/5

What do you like best about Copper?

User Interface and Ease to integrate with Google workspace Review collected by and hosted on G2.com.

What do you dislike about Copper?

Pricing and don't have adavence feature such as workflow Automation and also don't have better customer support Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Saurabh, Thank you for leaving us your feedback. We're happy to hear Copper is easy to use and integrate into your Google Workspace workflow. We do have workflow automation features available on our higher tier plans. If you're interested in learning more, please reach out via our in-app chat. We are sorry to hear your experience with Customer Support has not met your expectations. We'd love to rectify the situation. Please shoot a note over to support@copper.com and we'd be happy to learn more. We appreciate the feedback. Melanie at Copper

Dallas S.

Regional Sales Manager

Small-Business (50 or fewer emp.)

9/23/2025

"Best way to follow up on leads"

5/5

What do you like best about Copper?

I love how I can see if the person I emailed read the email or not. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Nothing really, I think it is worth the price. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Dallas, We're thrilled to hear Copper is helping you keep track of your communications so you stay organized and on top of things! We appreciate the feedback!

Melanie at Copper

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

10/28/2025

"Copper CRM"

4.5/5

What do you like best about Copper?

It is quite simple to work with their tools, shows every features very clearly like Managing contacts, email received and send, daily task assigned. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Limited availability tools are available, if you need more access than it is not favourable for costing.

Also, it is very much dependent on Google workspace. If we do not have google workspace then it is not worthy as compare with the pricing. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi there, Thank you for leaving us a review. We're glad to hear Copper helps you manage contacts and stay on top of daily tasks. We do have different tools available across our various plans. If there's a functionality you're looking for, I'd recommend reaching out to our team in-app and we may be able to help you out with custom pricing to get you where you want to go with Copper. We appreciate you for sharing your feedback! Melanie at Copper

Yan L.

Legal Advisor

Small-Business (50 or fewer emp.)

7/31/2025

"Excellent CRM Software"

5/5

What do you like best about Copper?

I find the integration with Google Calendar and Gmail quite interesting. I use it daily and like the intuitive nature of the system. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Limitations of automation in systems with some divergence in use. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Yan,

Thank you so much for taking the time to leave a review. We appreciate the opportunity to learn more about our customers and how they're using Copper. We love to hear you find our integration with Google Calendar and Gmail intuitive. We're continuously working to improve our automation functionality, and I highly recommend leaving your feedback with the team via our in-app chat or during our weekly or quarterly webinars. Thank you for being a Copper customer!

Melanie at Copper

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/30/2025

"Good CRM for small or medium teams"

4.5/5

What do you like best about Copper?

I love that it integrates directly with Gmail and Google Calendar. I can manage my customer relationships without having to leave my email. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Sometimes the automation functions are a bit limited or difficult to set up at first. Review collected by and hosted on G2.com.

What problems is Copper solving and how is that benefiting you?

Copper helps me centralize all the information about my clients and sales opportunities without having to use multiple tools. This saves me time and reduces errors, as everything is automatically connected. Additionally, it allows me to have a clear view of the status of each client and the overall business process, which has helped me close more sales in an organized manner. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi there,

Thank you so much for taking the time to leave a review. We appreciate the feedback and the chance to better understand how our customers are using Copper. We're thrilled Copper's integration with Gmail and Google Calendar make managing your customer relationships more efficient. If you're looking for more resources around automation functionality, I highly recommend checking out our Help Center or joining our weekly webinar. Of course, our support team is always happy to answer your questions or point you to more resources via our in-app chat.

Melanie at Copper

See how Copper improved

Paul G.

General Manager

Small-Business (50 or fewer emp.)

9/23/2025

"Hard To Beat For The Price"

4.5/5

What do you like best about Copper?

Very affordable for what the software offers. Review collected by and hosted on G2.com.

What do you dislike about Copper?

Not as many features as the competition. Review collected by and hosted on G2.com.

Response from Melanie Raffa of Copper

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Hi Paul, Thanks for leaving us a review. We're glad you're finding value with Copper. We'd love to hear what other features you'd like to see in Copper.

All the best,

Melanie at Copper

Nick S.

Senior Manager

Small-Business (50 or fewer emp.)

3/20/2025

"Terrible customer service and product sales"

0/5

What do you like best about Copper?

I think the pipelines are nice, I really like the functionality to append fields by stage. Review collected by and hosted on G2.com.

What do you dislike about Copper?

I think their sales practices are deceptive and they have a bad policy for refunding / providing credits on seats. Review collected by and hosted on G2.com.

Response from Jessica Andrews of Copper

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Hi Nick, Thanks for sharing your feedback. I’m sorry to hear your experience we didn’t meet your expectations.

I took a look at your account and saw that you signed up for an annual plan with two seats. A few months later, you requested a refund for one seat. As per our terms of service, we don’t permit mid-subscription refunds on annual plans. That said, our team worked with you to transition to a single seat on a higher-tier plan, something you mentioned felt like a win-win.

We truly appreciate having you as a customer and are committed to making your experience even better moving forward.

Ricci V.

President & Co-Founder

Small-Business (50 or fewer emp.)

11/19/2024

"Love the integration with Google Workspace for Business"

5/5

What do you like best about Copper?

Copper replaces what I used to need an admin to do half of the time! It works smoothly with my Gmail & Calendar; easy to create lists and keep "clean". Review collected by and hosted on G2.com.

What do you dislike about Copper?

Nothing! I have been able to add and reduce the size of my account as my company needs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/21/2025

"Simplified CRM with Seamless Google Integration"

4.5/5

What do you like best about Copper?

What I like best about Copper is its seamless integration with Google Workspace. It feels like an extension of Gmail, making it incredibly intuitive for teams already using Google tools. Very easy to use and very user friendly, as well as it there are any issues you can chat with the customer support which is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Copper?

One downside of Copper is its limited scalability for larger organizations or teams with more complex needs. Review collected by and hosted on G2.com.