Conviva Features
Metrics (9)
Sessions - Digital Analytics
47 reviewers of Conviva have provided feedback on this feature.
Accurately measure total web traffic and present data elegantly.
Engagement
Based on 45 Conviva reviews.
Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.
Entry and Exit Pages
45 reviewers of Conviva have provided feedback on this feature.
Accurately determine where most people enter your site and where they leave and present data elegantly.
Standard Event Tracking
This feature was mentioned in 45 Conviva reviews.
Software automatically tracks standard user actions.
Custom Event Tracking
Based on 47 Conviva reviews.
Able to set up custom variables to track any user activity on the site.
Retention
This feature was mentioned in 44 Conviva reviews.
Accurately measure bounce rate.
Return
44 reviewers of Conviva have provided feedback on this feature.
Track user return rates and related metrics.
Conversions
This feature was mentioned in 44 Conviva reviews.
Track what proportion of users convert via a certain action.
Funnels
This feature was mentioned in 43 Conviva reviews.
See how many users proceed down a certain path to conversion.
Reporting (7)
Real-Time Reporting
As reported in 46 Conviva reviews.
Obtain live data for who is currently accessing your site.
Trending
43 reviewers of Conviva have provided feedback on this feature.
Report on how any user activity has changed over time.
Retroactive Reporting
Based on 43 Conviva reviews.
Report on user activity in the past and set up predictive models for the future.
Segmentation
Based on 43 Conviva reviews.
Break down a population of users by demographics, sequence actions, time, and able to build custom segments.
Mobile Reporting
This feature was mentioned in 42 Conviva reviews.
Analytic tools are also available for mobile and tablet versions of websites.
Unification Across Devices
As reported in 42 Conviva reviews.
Able to unify user data across devices, recognizing returning users.
Custom Reports and Dashboards
43 reviewers of Conviva have provided feedback on this feature.
Allows users to easily build customized reports and dashboards.
Other (6)
User Data
This feature was mentioned in 40 Conviva reviews.
Able to access user-specific data such as location, language, gender, and activity while on the site.
Site Search Reporting
Based on 39 Conviva reviews.
Report on keywords used in internal searches.
Load Time Monitoring
Based on 40 Conviva reviews.
Track load times on different devices and systems.
Campaign Tracking
40 reviewers of Conviva have provided feedback on this feature.
Analyze inbound marketing traffic to identify which campaigns are working best.
E-Commerce
As reported in 40 Conviva reviews.
Track revenue and transactions.
Administration Alerts
This feature was mentioned in 39 Conviva reviews.
System can self-monitor critical metrics and alert administrators when they reach concerning levels.
Administration (4)
API / Integrations
As reported in 40 Conviva reviews.
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
QA Testing
This feature was mentioned in 38 Conviva reviews.
Able to test that event and variable setup are reporting data accurately.
Performance and Reliability
Based on 38 Conviva reviews.
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
User, Role, and Access Management
38 reviewers of Conviva have provided feedback on this feature.
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Product Analytics (8)
Account-Level Analytics
This feature was mentioned in 18 Conviva reviews.
Ability to see analytics at the account level.
User-Level Analytics
As reported in 17 Conviva reviews.
Ability to see analytics at the user level.
Segmentation
Based on 18 Conviva reviews.
Ability to compare usage across segments such as role, company size, etc.
Funnels
As reported in 18 Conviva reviews.
See how users move though a product via grouped page sequences
Alerts
18 reviewers of Conviva have provided feedback on this feature.
Receive automated alerts and reports based on gains or losses in performance.
Multi-Product Analytics
This feature was mentioned in 18 Conviva reviews.
View analytics for multiple products in a single dashboard, including cross-product engagement
User Scoring
This feature was mentioned in 18 Conviva reviews.
Scores customers and visitors to identify at-risk or thriving accounts.
Integrations
As reported in 17 Conviva reviews.
Breadth and functionality of integrations with third-party products.
Experience (2)
Real-Time Monitoring
As reported in 23 Conviva reviews.
Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application.
Behavioral Analysis
This feature was mentioned in 22 Conviva reviews.
Allow administrators to gain valuable insights related to end-user behavior.
Management (2)
Content Management
As reported in 21 Conviva reviews.
Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise.
Alerts
23 reviewers of Conviva have provided feedback on this feature.
Alert over email, text, phone call, or more to multiple parties.
Performance (3)
Uptime Monitoring
22 reviewers of Conviva have provided feedback on this feature.
Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events.
Performance Monitoring
22 reviewers of Conviva have provided feedback on this feature.
Provides tools to track and measure application or website performance.
Issue Tracking
As reported in 22 Conviva reviews.
Track problems and manage resolutions related to end-user experience issues.
Agentic AI - Product Analytics (4)
Autonomous Task Execution
This feature was mentioned in 12 Conviva reviews.
Capability to perform complex tasks without constant human input
Cross-system Integration
11 reviewers of Conviva have provided feedback on this feature.
Works across multiple software systems or databases
Adaptive Learning
This feature was mentioned in 12 Conviva reviews.
Improves performance based on feedback and experience
Proactive Assistance
As reported in 11 Conviva reviews.
Anticipates needs and offers suggestions without prompting
Agentic AI - Digital Analytics (4)
Autonomous Task Execution
33 reviewers of Conviva have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Cross-system Integration
Based on 33 Conviva reviews.
Works across multiple software systems or databases
Proactive Assistance
Based on 33 Conviva reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
As reported in 33 Conviva reviews.
Makes informed choices based on available data and objectives
Agentic AI - Digital Experience Monitoring (DEM) (7)
Autonomous Task Execution
16 reviewers of Conviva have provided feedback on this feature.
Capability to perform complex tasks without constant human input
Multi-step Planning
Based on 16 Conviva reviews.
Ability to break down and plan multi-step processes
Cross-system Integration
Based on 16 Conviva reviews.
Works across multiple software systems or databases
Adaptive Learning
Based on 16 Conviva reviews.
Improves performance based on feedback and experience
Natural Language Interaction
As reported in 16 Conviva reviews.
Engages in human-like conversation for task delegation
Proactive Assistance
Based on 16 Conviva reviews.
Anticipates needs and offers suggestions without prompting
Decision Making
This feature was mentioned in 16 Conviva reviews.
Makes informed choices based on available data and objectives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Issue tracking is a system that registers all issues in a centralized repository as they are reported by customers. Learn more about the different types of issue tracking software and how organizations can utilize them.
Mobile reporting is a business intelligence solution that allows users to access analytics on mobile devices. Learn more about the benefits and uses.
Promotional messages are used by businesses to advertise a product, event, or special offer to their customers. Learn more about promotional messages, their best practices, and how marketers can create promotional campaigns with SMS marketing software.


