Top 10 ControlHippo Alternatives & Competitors

Top 10 Alternatives to ControlHippo Recently Reviewed By G2 Community

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Wati
By Wati
4.6/5
(458)
Product Description
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Categories in common with ControlHippo:
Customer Communications Management

Zoho Desk
By Zoho
4.4/5
(7,308)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat

Freshdesk
By Freshworks
4.4/5
(3,679)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat
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respond.io
By respond.io
4.8/5
(444)
Product Description
Respond.io is a business messaging platform that connects contacts from any channel to every team.
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Categories in common with ControlHippo:
Customer Communications Management

Salesmsg
By Salesmsg
4.7/5
(367)
Product Description
Salesmsg makes it easy for businesses to send and receive text messages.
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Reviewers say compared to ControlHippo, Salesmsg is:
Better at meeting requirements
Categories in common with ControlHippo:
Customer Communications Management
Live Chat
RCS Business Messaging

Salesforce Service Cloud
By Salesforce
4.4/5
(7,192)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat

Fin by Intercom
By Intercom, Inc.
4.5/5
(3,762)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat

Front
By Front App
4.7/5
(2,412)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat

JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with ControlHippo:
Customer Communications Management
Live Chat

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