--- title: Hubot Reviews meta_title: 'Hubot Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how Hubot works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 19 scale: '5' date_modified: '2026-09-22' parent_category: name: IT Management url: https://www.g2.com/categories/it-management ---

Hubot Reviews & Product Details

User Insights

Average based on 19 real user reviews.

Sean M.
SM
Sean M.
Senior Business Development - Head of Enterprise and Mid-Market
Mid-Market (51-1000 emp.)
"Hubot to the Rescue"
5/5
What do you like best about Hubot?

I like having one portal that I can access all of our marketing efforts and be in sync with our Marketing Team. The chatbot feature is a really useful tool that we have recently implemented. Customers asking questions or new potential prospects can chat with us and our team gets notified directly about an incoming message. I have referred and converted a few leads using this feature.

Specifically our whitepaper management inbound leads are extremely effective. I like how I get notified instantly when someone downloads something and it comes in via email with all the necessary information needed for me to know what to do next with my prospecting. I have been able to convert a lot of qualified opportunities through out whitepaper outreach.

Overall, a Hubspot email is easily recognizable and excites the business development reps when we get an email come in. I can always associate a hubspot email with the opportunity for potential new business to come in and be one step closer to achieving our monthly quota.

Across our business development team, Hubspot has a good reputation. Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Website visit views all come at one time and they are often inaccurate. I simply turn off those notifications now. The chatbot feature is a little confusing on determining how to allocate the lead into the appropriate territory representative. Review collected by and hosted on G2.com.

Giovanni L.
GL
Giovanni L.
Senior developer
Internet
Small-Business (50 or fewer emp.)
"Friendly robot with good amount of plugins"
4/5
What do you like best about Hubot?

Hubot has a very approachable learning curve, and a nice plugin ecosystem. The architecture is easy to understand and we found Hubot to be a very valuable tool in developing prototypes and proof of concepts quickly. Pre-packaged adapters worked out of the box as advertised and abstract away the APIs of the messaging services. Review collected by and hosted on G2.com.

What do you dislike about Hubot?

The hubot plugins and examples contain a lot of coffeescript, a language that I personally dislike, and as late 2018 its adoption is not as widespread as it used to be. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Useful open source chat"
5/5
What do you like best about Hubot?

Scripts included upon purchase, if you want to keep it simple to quick launch you can. Or you can dig in deeper and build out your own scripts. This is what you'd most likely eventually get to. Comes with easy to read documentation. Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Honestly, it's done exactly what I've needed it to do. I don't have many complaints with it and neither does the rest of my team/customers that are using it. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Simplistic bot for fetching a variety of important links and data."
4.5/5
What do you like best about Hubot?

My experience with Hubot is exclusively through Slack. My job at Pantheon (as well as my team's) required us to review a customer's dashboard- which gave us visibility into their portfolio of sites.

Hubot's simplistic requests "Site me" and "Org me" made it quick and easy to access this data Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Not much to dislike. I just wish I knew how to apply it to other things. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Using Hubspot for marketing and sales for over a year"
4/5
What do you like best about Hubot?

Intuitive interface and tons of help available from Hubspot internal documentation and community. Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Not always easy to navigate the reporting. Sometimes not enough interactivity. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Great product"
4/5
What do you like best about Hubot?

Offers many of the essential market functions in one place Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Need to be a web dev to customize forms. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Powerful tool that gives some great insight"
4.5/5
What do you like best about Hubot?

Gives you the ability to uncover your hottest leads Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Sometimes the integrations fail and you lose out on key information Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy of use & Value for money"
4.5/5
What do you like best about Hubot?

It is an extremely flexible marketing automation system for everything from lead management to email marketing to rationalization. Plus is integrates with almost all the top platforms. Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Reports are limited. For detailed report you need to buy another product or Add-on from Hubspot. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great Product"
4.5/5
What do you like best about Hubot?

Hub spot is very user friendly. It has social media sharing, blogging, emails and more all on one platform Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Emails are sometimes hard to format and take a while to create Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"I :heart: Hubot"
5/5
What do you like best about Hubot?

We use Hubot to interface with our API and quickly get info without leaving Slack. Works great! Review collected by and hosted on G2.com.

What do you dislike about Hubot?

Sometimes requires engineers to reboot, but I haven't run into that a while so maybe we fixed that on our end. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.