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JSU Automation Suite for Jira Workflows Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

JSU Automation Suite for Jira Workflows Reviews (14)

Reviews

JSU Automation Suite for Jira Workflows Reviews (14)

4.4
14 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the no-code automation capabilities of JSU Automation Suite, highlighting its intuitive interface that allows for easy setup and management of workflows without technical expertise. This simplicity not only saves time but also reduces errors, making it accessible for a wide range of users. However, some users note limitations in functionality when migrating to Jira Cloud, which may affect certain advanced features.
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Sachin D.
SD
Sachin D.
"Effortless Automation, No Coding Required"
5/5
What do you like best about JSU Automation Suite for Jira Workflows?

I really appreciate how JSU Automation Suite for Jira Workflows is a code-free plugin, which means I don't need to write any code to utilize its functionalities effectively. This simplicity is one of the standout features that makes it easy and convenient to use. Unlike many other plugins in the market that require coding knowledge for configuration, JSU allows me to achieve automation simply through configuration, which is incredibly beneficial, especially at the workflow levels. This ease of use ensures that I can focus more on the configuration part without the hassle of coding, making it highly accessible and efficient for both me and my clients. It's this user-friendly nature that sets it apart and makes it an indispensable tool in my workflow. Additionally, it is very easy to install and set up, which made my initial experience hassle-free. Knowing how postmortem, validation, and conditions work is sufficient to get started, and this ease of installation and intuitive use contributes significantly to its appeal. These aspects, combined with the remarkable capabilities the plugin provides, make JSU Automation Suite a standout choice worthy of a perfect 10 out of 10 recommendation. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

I feel JSU Automation Suite for Jira Workflows is lacking in terms of flexibility to write expressions and logic. While it offers some automation through case and else conditions, there's a need for more complex scripting capabilities. This could enable advanced automation involving formulas and nested conditions. Additionally, the plugin could benefit from more UI-level features, such as validators that operate before form submission. This would allow users to receive immediate feedback about required values or inputs without needing to submit forms first. Implementing these features would significantly enhance user experience and functionality. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Effortless Jira Automation, But UI and Advanced Flexibility Could Improve"
4/5
What do you like best about JSU Automation Suite for Jira Workflows?

JSU Automation Suite makes Jira workflow customization incredibly easy without requiring complex scripting. I really appreciate how it allows creating powerful automation rules through a simple and intuitive interface. It saves a lot of time on repetitive tasks by automating transitions, field updates, and notifications. The prebuilt conditions, validators, and post-functions are flexible and cover most common automation needs. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

Sometimes the user interface can feel a bit dated, and managing a large number of automations can become cumbersome. It would be helpful to have better reporting or visibility tools to track and debug existing automation rules. Also, certain advanced use cases still require scripting or other apps, which limits flexibility slightly. Review collected by and hosted on G2.com.

Verified User in Computer Games
AC
Verified User in Computer Games
Enterprise (> 1000 emp.)
"JSU Simplifies Jira Workflows, But Cloud Migration Limits Key Features"
4/5
What do you like best about JSU Automation Suite for Jira Workflows?

JSU has made it straightforward for us to extend Jira workflows on Data Center without the need to write custom scripts, and we've relied on it for over five years.

The tool offers an excellent range of conditions, validators, and post-functions that address the majority of our automation requirements. From my experience, most of these features are also available on the cloud version, though not all, due to limitations imposed by Atlassian Cloud rather than the plugin itself. For example, the Pre Transitions Validator was particularly useful for our needs. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

Migrating to the cloud means we will lose some functionality that we rely on, which may force us to replace the plugin with another solution. Most likely, we will have to depend on the native features of Jira Cloud and ScriptRunner. Review collected by and hosted on G2.com.

Paulo A.
PA
Paulo A.
CTO
Small-Business (50 or fewer emp.)
"No-Code Automation Made Effortless and Accessible"
5/5
What do you like best about JSU Automation Suite for Jira Workflows?

Its no-code, user-friendly interface makes it possible to create complex automations using a drag-and-drop visual builder. This approach not only saves time but also helps reduce errors, making it accessible for users regardless of their technical expertise. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

There are certain limitations on Jira Cloud, including the lack of some features such as specific workflow conditions and validators that are present in the Server version. These differences are mainly due to architectural distinctions between the two platforms. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"Great stuff, just a click away"
4/5
What do you like best about JSU Automation Suite for Jira Workflows?

I primarily use post functions, and I find that the preconditions make it straightforward to validate specific details on a ticket. All of the JSU options are easy to locate, thanks to their clear and descriptive names, and implementing them is also very simple. The Update Any Issue Field feature offers choices that I haven't seen in most other add-ons. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

Not really any downsides to this add-on. Any questions or difficulties i've encountered have always been handles by Support. They are quick to respond and provide execellant service. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Powerful No-Code Jira Automation—Intuitive, Robust, and a Huge Time Saver"
4.5/5
What do you like best about JSU Automation Suite for Jira Workflows?

JSU Automation Suite makes managing Jira workflows a lot easier. It’s simple to set up and helps automate routine steps without needing any coding. The tool is reliable and saves time, especially for teams that handle many workflow transitions. Some features differ between Cloud and Data Center, but overall it’s a really useful add-on that makes Jira more efficient. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

There is nothing I dislike about JSU Automation. Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Intuitive Automation for Jira, saves a significant amount of time"
5/5
What do you like best about JSU Automation Suite for Jira Workflows?

What I like best about JSU Automation Suite for Jira Workflows is how intuitive and flexible it is. It allows me to automate complex workflow actions without needing to write code, which saves a lot of time and reduces errors. The prebuilt conditions, validators, and post-functions make it easy to customize workflows and streamline processes across teams Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

Occasionally, it can be challenging to keep track of all the automations across multiple workflows, especially in larger Jira instances. A centralized view or better documentation features for managing rules would make it even more efficient Review collected by and hosted on G2.com.

VB
Vedang B.
System Analyst
Mid-Market (51-1000 emp.)
"feeling good using JSU Automation Suite"
5/5
What do you like best about JSU Automation Suite for Jira Workflows?

Its really good to use. we manage it for lot of projects. Easy to integrate Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

Do we have that for Jira cloud? with all same functionalities? last time heard it's not available as same as Jira data center Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Efficient Automation with Easy Setup, But Room for Improvement"
3.5/5
What do you like best about JSU Automation Suite for Jira Workflows?

This is a good automation tool. We managed to use it to automate several tasks within Jira, which made our workflow more efficient. Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

It was quite easy to use and didn’t require much training or preparation. We were able to get started quickly and were up and running within just a few days. Review collected by and hosted on G2.com.

Anurag J.
AJ
Anurag J.
DevOps Platform Engineer
Enterprise (> 1000 emp.)
"First must have App for Jira"
5/5
What do you like best about JSU Automation Suite for Jira Workflows?

When I started using Jira, noted some of the basic functionality required for workflow to work properly was missing from it. I was wondering how to accomplish my task. Then someone told me about JSU (used to be free plug-in at that time). The moment I started using it, I could do so much using JSU. Since it is so user friendly for Jira admins like us, no need to spend much time learning it.

Now, almost close to 10 years already since I started using JSU and I still use it in day to day admin related work, Review collected by and hosted on G2.com.

What do you dislike about JSU Automation Suite for Jira Workflows?

I didn't find anything so far which I don't like. So far, good things only. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Perceived Cost

$$$$$