--- title: Connecteam Reviews meta\_title: 'Connecteam Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3505 reviews by the users' company size, role or industry to find out how Connecteam works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 3505 scale: '5' date\_modified: '2026-08-10' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Connecteam Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Connecteam's interface **extremely easy to use** , making it accessible even for those not tech-savvy. [(1623 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883059&qs=pros-and-cons#reviews) Users appreciate the **intuitive interface** of Connecteam, enhancing task navigation and team communication effortlessly. [(950 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1885097&qs=pros-and-cons#reviews) Users love the **easy scheduling** features of Connecteam, enabling efficient shift management and team communication. [(870 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1880120&qs=pros-and-cons#reviews) Users value the **team collaboration features** of Connecteam, enhancing communication and streamlining team updates effectively. [(726 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1882285&qs=pros-and-cons#reviews) Users find Connecteam to be **user-friendly** , simplifying staff management and enhancing communication across teams. [(702 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883657&qs=pros-and-cons#reviews) Users find the **missing features** in Connecteam's app frustrating, especially compared to the desktop version. [(442 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1884121&qs=pros-and-cons#reviews) Users feel that **Connecteam's features are limited** , especially on mobile, lacking customization and flexibility for smaller businesses. [(424 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883319&qs=pros-and-cons#reviews) Users find **scheduling issues** frustrating, especially with the automated features not meeting complex needs effectively. [(300 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1881459&qs=pros-and-cons#reviews) Users find that **improvement is needed** in the interface clarity and settings navigation of Connecteam's features. [(280 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1880084&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , especially with navigation differences between desktop and app functionalities. [(280 mentions)](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1881551&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Connecteam ##### 1. Ease of Use Users find Connecteam's interface **extremely easy to use** , making it accessible even for those not tech-savvy. [ See 1623 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883059&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you like about Connecteam? One App to Rule the Deskless Workspace Managing a remote or non-desk workforce usually means juggling five different apps, but Connecteam solves that ![Kurt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt B.") KB Kurt B. Mid-Market (51-1000 emp.) 5.0/5 "Connecteam Review" What do you like about Connecteam? Using Connecteam in our operations has truly transformed how we function as a team. As part of Brays Pipelines LTD, the intuitive interface makes it s ##### 2. Features Users appreciate the **intuitive interface** of Connecteam, enhancing task navigation and team communication effortlessly. [ See 950 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1885097&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you like about Connecteam? One App to Rule the Deskless Workspace Managing a remote or non-desk workforce usually means juggling five different apps, but Connecteam solves that ![Angel O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel O.") AO Angel O. Mid-Market (51-1000 emp.) 5.0/5 "The perfect solution for scheduling and time clock needs." What do you like about Connecteam? Connecteam is very userfriendly and currently has all the features my team needs to execute their tasks. ##### 3. Scheduling Users love the **easy scheduling** features of Connecteam, enabling efficient shift management and team communication. [ See 870 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1880120&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you like about Connecteam? One App to Rule the Deskless Workspace Managing a remote or non-desk workforce usually means juggling five different apps, but Connecteam solves that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Ease of use and great way to keep team organized." What do you like about Connecteam? This tool has made team organization and scheduling much more efficient for me. Its chat function is convenient, and I found it straightforward to set ##### 4. Team Collaboration Users value the **team collaboration features** of Connecteam, enhancing communication and streamlining team updates effectively. [ See 726 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1882285&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you like about Connecteam? One App to Rule the Deskless Workspace Managing a remote or non-desk workforce usually means juggling five different apps, but Connecteam solves that ![Kurt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt B.") KB Kurt B. Mid-Market (51-1000 emp.) 5.0/5 "Connecteam Review" What do you like about Connecteam? Using Connecteam in our operations has truly transformed how we function as a team. As part of Brays Pipelines LTD, the intuitive interface makes it s ##### 5. User-Friendly Users find Connecteam to be **user-friendly** , simplifying staff management and enhancing communication across teams. [ See 702 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883657&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you like about Connecteam? One App to Rule the Deskless Workspace Managing a remote or non-desk workforce usually means juggling five different apps, but Connecteam solves that ![Kurt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurt B.") KB Kurt B. Mid-Market (51-1000 emp.) 5.0/5 "Connecteam Review" What do you like about Connecteam? Using Connecteam in our operations has truly transformed how we function as a team. As part of Brays Pipelines LTD, the intuitive interface makes it s ### 5 Cons or Disadvantages of Connecteam ##### 1. Missing Features Users find the **missing features** in Connecteam's app frustrating, especially compared to the desktop version. [ See 442 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1884121&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you dislike about Connecteam? While Connecteam is an operational powerhouse, its massive feature set can occasionally feel overwhelming to manage. Users frequently note that the sh ![Julian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian W.") JW Julian W. Small-Business (50 or fewer emp.) 4.0/5 "Quick onboarding and simple way of having team members clock in and out - tracking hours." What do you dislike about Connecteam? i find the geo locking dosn't work from time to time , and some of the features that would make the app handy are only available on the most expensive ##### 2. Limited Features Users feel that **Connecteam's features are limited** , especially on mobile, lacking customization and flexibility for smaller businesses. [ See 424 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1883319&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you dislike about Connecteam? While Connecteam is an operational powerhouse, its massive feature set can occasionally feel overwhelming to manage. Users frequently note that the sh ![Julian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian W.") JW Julian W. Small-Business (50 or fewer emp.) 4.0/5 "Quick onboarding and simple way of having team members clock in and out - tracking hours." What do you dislike about Connecteam? i find the geo locking dosn't work from time to time , and some of the features that would make the app handy are only available on the most expensive ##### 3. Scheduling Issues Users find **scheduling issues** frustrating, especially with the automated features not meeting complex needs effectively. [ See 300 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1881459&qs=pros-and-cons#reviews) See Related User Reviews AL Alex L. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined Timekeeping, Needs Improved Scheduler" What do you dislike about Connecteam? The job scheduler doesn't hit the mark for ease of use. ![EMILY M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EMILY M.") EM EMILY M. Small-Business (50 or fewer emp.) 4.0/5 "Super easy to use!!" What do you dislike about Connecteam? I don’t like that you can’t request for shifts on certain days. Yes, you can put availability but I think it would be handy to put preferred days. Bu ##### 4. Improvement Needed Users find that **improvement is needed** in the interface clarity and settings navigation of Connecteam's features. [ See 280 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1880084&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very User Friendly" What do you dislike about Connecteam? I wish there was a little more of an audit trail for the meetings but I'm not sure that the would be helpful for everyone. We just like to know who b LV Lina V. Mid-Market (51-1000 emp.) 5.0/5 "Streamlining Compliance Tracking & Workforce Coordination in Food Production" What do you dislike about Connecteam? Despite its support for operational tracking, it does not provide deep statistical analysis for the non-conforming reports or the existing quality tre ##### 5. Learning Curve Users find the **learning curve challenging** , especially with navigation differences between desktop and app functionalities. [ See 280 mentions ](https://www.g2.com/products/connecteam/reviews?filters%5Bsentiment_snippet%5D=1881551&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 5.0/5 "Connecteam Centralizes Scheduling, Time Tracking & Communication for Effortless Team Management" What do you dislike about Connecteam? While Connecteam is an operational powerhouse, its massive feature set can occasionally feel overwhelming to manage. Users frequently note that the sh AL Alex L. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined Timekeeping, Needs Improved Scheduler" What do you dislike about Connecteam? The job scheduler doesn't hit the mark for ease of use. ## Top-Rated Alternatives [ ![Deputy](https://images.g2crowd.com/uploads/product/hd_favicon/584e774b1014d147cde2d0f2407bfe1e/deputy.svg "Deputy") Deputy 4.6/5(666) ](https://www.g2.com/products/deputy/reviews) [ ![Homebase](https://images.g2crowd.com/uploads/product/hd_favicon/a1f9076d24414b94510c082c4147fa2f/homebase.svg "Homebase") Homebase 4.6/5(564) ](https://www.g2.com/products/homebase/reviews) [ ![When I Work](https://images.g2crowd.com/uploads/product/hd_favicon/4dcdb726bd16d71c24eb538c4b992f48/when-i-work.svg "When I Work") When I Work 4.4/5(398) ](https://www.g2.com/products/when-i-work/reviews) [ View All Alternatives ](https://www.g2.com/products/connecteam/competitors/alternatives) UK Umesh K. IT Team Mid-Market (51-1000 emp.) 1/15/2026 "Connecteam Makes Tracking Field Staff Hours Simple and Reliable" 4/5 What do you like best about Connecteam? Connecteam is the software that manages all of our staff who are working on the fields. This app works like a attendance sheet in which our company where staff punch in there login time and punch out there logout time. This feature help us in calculating every month the total number of hours that they work in our company. It is a great tool for managing employees in a company. Review collected by and hosted on G2.com. What do you dislike about Connecteam? Whenever I track location of our employees that have logged in their profile through this application. I have noticed that it shows incorrect gps data and location also we everyday face this issue and still now it has not been solved by the developers. It needs a very strong internet connection to show real time data of the employees Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Overall connect team has been one of the most engaging software for our business because it helps us in conducting meetings aligning day to day work and managing all the attendance of employees working in our company. This is the tool that also has to do list to write all the important notes that is being discussed during the meeting so it is a great workspace for business according to my experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fancy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fancy F.") FF Fancy F. Small-Business (50 or fewer emp.) 4/1/2026 "Streamlines Scheduling but Needs Mobile App Improvements" 4/5 What do you like best about Connecteam? I like how Connecteam streamlines my business. When I get a job, I simply post the shift, and my artists can claim it without me needing to text message everyone. I find it easy-to-understand and appreciate that both I and my artists can use it through the mobile app. Review collected by and hosted on G2.com. What do you dislike about Connecteam? The mobile app is pretty glitchy and doesn't have all the same features as the web browser. For instance, I can't duplicate a shift on the mobile app, so setting up a shift is best to do on the web browser, which isn't necessarily convenient. There was a lot of learning curve and confusion around the icons and symbols used. It's very difficult to see if a shift was actually claimed or not, and if it was published. The initial setup was extremely challenging. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Connecteam streamlines scheduling by preventing the need to text message everyone. I can post shifts, and my contractors can select them, which triples my sales in one year. I can also see if an artist double booked themselves. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM Jessica M. Nurse Practitioner Small-Business (50 or fewer emp.) 1/8/2026 "Easy, great way to connect your medical office team" 5/5 What do you like best about Connecteam? Connectteam has been so easy to learn, especially since I am not generally IT savvy. It was quick to pick up and use, the app on my mobile device has been a great way to get quick notifications if I am not in my office. Its easy for the team to quickly clock in and out for the day and sends notification for approval when these shifts are recorded. It has an easy to follow process with icons that quickly explain which task you are needing to do. I love the reminders in the morning for our team "its time to clock-in" this eliminates missed shifts and missed clock-ins. I has been great and our team uses it for many things. We use it all day long to communicate between staff and the alerts pop up real time so we can respond timely with each other. Review collected by and hosted on G2.com. What do you dislike about Connecteam? I am not aware of a desk top app. The desktop app would be beneficial to quickly access it every morning instead of logging in through a browser. Just a little quicker access. Otherwise it has been great. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? This allows our team quickly see staffing needs if there are sick calls, it helps with shift scheduling and clock in and out times to see who is still in our office. Its a quick way to communicate when we are not in the same location. Its a great way to store information that needs to be shared across our team. I like that it is easily usable on the app and in the office on the desktop, the transition between the two options is helpful and makes it easier to quickly navigate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Christie B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christie B.") CB Christie B. Director of Operations Small-Business (50 or fewer emp.) 7/10/2025 "Excellent Timekeeping/HR tool" 5/5 What do you like best about Connecteam? We needed to have a timeclock for multiple employees who work at multiple locations, and we are in California, so there was a compliance piece as well. Connecteam hit all the buttons for us, and then also had added bonuses of time off tracking, forms, surveys...tons of extra HR products that just set it above the software we were currently using. Customer support has been great and the onboarding was easy. Our employees were used to the system same day. Review collected by and hosted on G2.com. What do you dislike about Connecteam? Honestly at this point, I haven't found anything. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Our previous time tracker was not California compliant, so that was our main issue. It was solved and then we had all the bonus assets Review collected by and hosted on G2.com. Show More 3/17/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite LV Lina V. Quality Analyst Food Production Mid-Market (51-1000 emp.) 2/4/2026 "Streamlining Compliance Tracking & Workforce Coordination in Food Production" 5/5 What do you like best about Connecteam? It has workforce and compliance tracking which allows swift distribution of food safety guidelines, SOPs and quality control checklists direct to our production staff via their mobile phones. It’s training and onboarding modules ensure maintaining our staff awareness of food safety protocols It’s ability to track shift schedules and attendance allows for qualified persons to be assigned in quality monitoring sections and roles or the critical areas Review collected by and hosted on G2.com. What do you dislike about Connecteam? Despite its support for operational tracking, it does not provide deep statistical analysis for the non-conforming reports or the existing quality trends Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? It ensures there is no poor communication between the quality teams and production Helps in eliminating difficulties encountered when tracking staff compliance with food safety protocol It helps solve issues associated with inconsistent task execution Helps maintain documented quality check records and training activities Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite PL Prem L. Designing Team Mid-Market (51-1000 emp.) 4/4/2026 "Mobile-Friendly with Essential Employee Tracking" 4.5/5 What do you like best about Connecteam? I find Connecteam incredibly useful for chatting and updating clients and making quick announcements whenever needed. The mobile-friendly aspect of the software is amazing for our staff working in the field. The feature of clock in and clock out, along with GPS tracking, is unique and valuable for ensuring our employees' attendance is real and for tracking the field team's specific work locations. The initial setup was quite smooth and simple, which I really appreciated. Review collected by and hosted on G2.com. What do you dislike about Connecteam? The reports and analytics generated by Connecteam can be better because the detailed reports are not enough to understand the market needs, making the software less efficient for our business. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Connecteam helps us with employee attendance management, scheduling daily tasks, and client communication. It is mobile-friendly for field staff, offers convenient announcements, and the clock-in, clock-out, and GPS tracking features ensure real attendance and location verification. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SA Sarah A. Director Small-Business (50 or fewer emp.) 12/30/2025 "Outstanding Support That Makes a Difference" 5/5 What do you like best about Connecteam? The support and customer service provided when needed are excellent. Like with any new app, it takes some time to get used to, the scheduling feature is brilliant. Our staff really enjoy using the app and chats, and it helps keep everyone organized in one place, so we no longer have to rely on texts, WhatsApp, or emails scattered everywhere. We plan to use the voucher section to offer rewards and incentives to our staff in 2026. Since our business is new and busy, we still have a lot to learn, and I think it will take a few months to fully understand everything the system can do, as it offers so many features. Review collected by and hosted on G2.com. What do you dislike about Connecteam? Little more pricier than other companies Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Glitch in an area of tasks , they solved this within a day or 2 and also offered discount for the month to compensate the loss of use on the task caused by the glitch . They were very good and helpful Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JD Joshua D. Events & Community Executive Mid-Market (51-1000 emp.) 12/22/2025 "Connecteam Revolutionized Our Operations and Boosted Professionalism" 5/5 What do you like best about Connecteam? Connecteam has been a game changer for our business. It has massively improved how we schedule our workers and completely streamlined our payroll process. The time clock feature alone has saved us a significant amount of money; we can now accurately track representatives’ exact hours and ensure shifts are worked in full. This solved a major issue we previously faced when staff were simply invoicing us for their time, which often led to early departures going unnoticed. A large portion of our workforce is made up of students, and historically this role was quite informal, something they could pick up easily to earn a bit of extra cash. Since implementing Connecteam, however, the entire operation feels far more professional. The structure, visibility, and communication tools have helped our workers feel like they are part of a serious, well-run company rather than just a casual side job. This has had a really positive impact on engagement and accountability. On top of the product itself, the Connecteam staff have been outstanding. Their support team, along with the AI assistant, made the transition incredibly smooth and stress-free. The onboarding process was clear, efficient, and well supported every step of the way. Overall, Connecteam has delivered real operational and financial benefits, and we couldn’t be happier with the platform. Review collected by and hosted on G2.com. What do you dislike about Connecteam? In terms of areas for improvement, we haven’t quite managed to get our reps fully engaged with the in-app group chats yet. They tend to be more responsive on WhatsApp, so we haven’t made as much use of the chat feature as we originally expected. It may simply be a change-management issue on our side rather than a limitation of the platform itself. Another small improvement would be around payroll setup. It would be extremely helpful if workers could enter their bank details during the sign-up process and have these details automatically appear on the exported payroll PDF. Currently, adding bank details to payroll each month takes a bit of extra manual time. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Before using Connecteam, we managed almost everything through Google Sheets. While this worked at a very basic level, it quickly became clunky, time-consuming, and difficult to scale. Scheduling, tracking hours, and managing payroll were all manual processes, which left a lot of room for errors and inconsistencies. Over time, this also led to trust issues, particularly when pay disputes arose between us and employees due to unclear or inaccurate records. Connecteam has completely centralised and professionalised these processes. Scheduling is now clear and transparent, time tracking is accurate and verifiable, and payroll is based on real data rather than estimates or invoices. This has removed ambiguity, reduced disputes, and rebuilt trust on both sides. Employees can clearly see their shifts and logged hours, and we have full confidence that payroll is accurate and fair. Overall, Connecteam has replaced a fragmented, trust-based system with a structured, data-driven one. The result has been better efficiency, improved accountability, fewer disputes, and a much stronger working relationship between management and staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Laura-Jane W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura-Jane W.") LW Laura-Jane W. Director Small-Business (50 or fewer emp.) 12/20/2025 "Effortless to Use, Loved by the Whole Team" 5/5 What do you like best about Connecteam? The absolute ease of use and customer response time. Easy to train the team, the app never fails so I do not experience any downtime. I love they introduced the free for under X amount of users, as any business can go up and down depending on demand. I love that Connecteam works with this and you don't have to go looking for something 'cheaper' to tie you over. I also love that Connecteam takes on feedback to strenghten their business. I have seen many suggested ideas implemented in to the app, even if it is not quite ready for my own business, it's good to know they have multiple options. Review collected by and hosted on G2.com. What do you dislike about Connecteam? I do not have a downside. I have used Connecteam for years and no plans to leave. If I was growing my business, I would chat with them first before finding alternative options. Fab team Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Without Connecteam scheduling would be difficult, especially for the speed my cleaners need to work. A lot of apps have too much information to navigate, Connecteam keeps it simple Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Deja C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deja C.") DC Deja C. Owner Small-Business (50 or fewer emp.) 12/29/2025 "Empowers Small Teams with Abundant Features and Stellar Support" 5/5 What do you like best about Connecteam? It's infrequent to find a business that considers small businesses the way Connecteam does. It's an amazing system that allows us access to, to run our small teams with features that are helpful to us. I find their system extremely easy to use and navigate, I love the abundance of features too. Support and help articles are also really great! Review collected by and hosted on G2.com. What do you dislike about Connecteam? I do believe there are some limitations for notifications, more flexibility would be awesome. I would love to see more automation capabilities. Again, as a small business, with few hands doing many different roles, this would be super helpful. I would like to see the knowledge base / resources work similarly to the help articles so employees can search. Review collected by and hosted on G2.com. What problems is Connecteam solving and how is that benefiting you? Efficiency! Since this is a one stop shop, I dont have to use several different services. This makes it easy for me and my team. Review collected by and hosted on G2.com. 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