Conga CLM Reviews & Product Details

Conga CLM turns contracts into dynamic, data-rich assets that accelerate execution, reduce risk, and improve compliance. It unifies every contract and team in one system, centralizing data and embedding automation and AI-driven insights for smarter decisions. Built for industries like Healthcare and Life Sciences, Technology, Financial Services, and Manufacturing, Conga CLM meets organizations where they are and scales as needs grow. The platform automates intake, review, approval, and signature workflows, enables self-service contracting, and provides a secure, searchable repository with real-time dashboards and analytics. AI validates clauses, scores risk, and tracks obligations, while integrations with CRM, ERP, and procurement systems eliminate silos. Conga delivers responsible AI paired with human oversight for accuracy and compliance, creating one connected workflow across the revenue lifecycle to reduce manual work and accelerate business outcomes. Conga CLM delivers on the promise of One CLM. Every team. Every contract. It unifies Legal, Procurement, and Sales in a single platform, eliminating silos and creating one connected workflow across the revenue lifecycle. Every contract is centralized in a secure, searchable repository, turning static documents into structured data for real-time visibility, dashboards, and analytics. Conga CLM accelerates execution with automated intake, review, approval, and signature workflows, while enabling self-service contracting to reduce legal bottlenecks. AI validates clauses, scores risk, and tracks obligations to enforce compliance and reduce audit exposure. Seamless integration with CRM, ERP, and procurement systems ensures consistency and speed across the business. With responsible AI, intuitive design, and enterprise-grade scalability, Conga CLM empowers organizations to manage complex contract processes confidently and adapt as needs evolve. The CLM market is highly fragmented. Sell-side specialists excel at revenue contracting but lack procurement depth. Buy-side vendors focus on supplier agreements but fall short on full lifecycle management. Enterprise generalists try to cover both but struggle with poor integrations and fragmented data models. Procurement suites offer only basic, bundled CLM capabilities with limited automation. Conga CLM is built to do what none of these do alone: support Legal, Procurement, and Sales in a single, unified platform — across both buy-side and sell-side contracts. Conga CLM is flexible enough to support any team, scalable from a simple repository to enterprise-wide automation, and extensible through API-first integrations with Salesforce, SAP, Oracle, Coupa, and Ariba. With 10+ years of implementation expertise and responsible AI built in at every tier, Conga CLM is the platform that grows with your business.

Seller

Conga

Discussions

Conga CLM Community

Languages Supported

German, English, Finnish, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by

Haley Roussell (MBA | Conga: Senior Customer Marketing Manager )

Used by Delivra and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

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Conga CLM Integrations

(17)

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Verified User in Computer Software

Mid-Market (51-1000 emp.)

4/29/2025

"Not great for high volume SMB sales teams"

2/5

What do you like best about Conga CLM?

Being able to see when someone has opened or signed an agreement. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

How clunky, old school and time consuming it is. Not great for a SMB sales team that does tons of sign ups for multiple products/services every day. Not easy to use and it takes way too many clicks. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We appreciate your feedback and apologize for any inconvenience you've experienced. We understand the importance of efficiency for high volume sales teams and will take your comments into consideration for future improvements. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Sakshi R.

Salesforce Developer

Enterprise (> 1000 emp.)

1/16/2025

"Simplifying the Complexities of Contract Management"

5/5

What do you like best about Conga CLM?

What I like best about Conga CLM is its ability to seamlessly integrate contract management with core business processes, ensuring end-to-end visibility and control. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The main pain area is performance scalability. As the volume of contracts and associated metadata grows, system performance can occasionally lag, especially when executing bulk operations or generating extensive reports. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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It's great to hear that Conga CLM is helping you enforce governance and mitigate risks, ultimately protecting your organization from legal exposure. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

1/29/2025

"Embodying "Innovation & you" through Conga CLM here at Philips!"

5/5

What do you like best about Conga CLM?

Clause Library - Having pre-approved clauses saves so much time and ensures contracts are always compliant.

Version Control - It's easy to keep track of edits and maintain a solid audit trail.

Salesforce Integration - All our contract data is centralized, which makes it easy to find and manage.

Automated Workflows - Approval processes are faster and less manual, which keeps things moving smoothly.

Extensive Documentation - The Conga portal has all the support required to implement the product effectively, keeping us abreast with the latest changes and how to leverage them best. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Performance can lag when handling a lot of contracts or really complex ones.

It can be tricky to customize the platform without external help. Review collected by and hosted on G2.com.

What problems is Conga CLM solving and how is that benefiting you?

The product has many unique features that assist with our daily operations, but the one I find most valuable is its ability to use the query template feature to select only the essential templates for document generation. It also offers the option to choose the document output format, which helps restrict the available formats. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're thrilled to hear that you are finding value in Conga CLM's Clause Library, Version Control, Salesforce Integration, Automated Workflows, and Extensive Documentation. We appreciate your feedback on the performance and customization challenges, and we are constantly working to improve in those areas. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Telecommunications

Enterprise (> 1000 emp.)

10/8/2025

"Use CLM to generate Service Proposals"

4/5

What do you like best about Conga CLM?

We manage to generate static documents with CLM Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

It seems to be a solution more designed for Legal than Professional Services Review collected by and hosted on G2.com.

Kanchan T.

Application Developer

Enterprise (> 1000 emp.)

1/24/2025

"Conga CLM: Managing Agreements and Contracts Efficiently"

5/5

What do you like best about Conga CLM?

As a Consultant I am using Conga CLM for Managing contracts. We are using this software to manage our contracts of different regions in the world. By using this tool; we are managing it efficiently. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

There is nothing to dislike about Conga CLM. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that Conga CLM is helping you efficiently manage contracts across different regions. Thank you for sharing your positive experience! Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Rohit P.

Test Engineer

Enterprise (> 1000 emp.)

1/23/2025

"My Experience with Conga CLM is a Efficient tool"

5/5

What do you like best about Conga CLM?

I like the most about Conga CLM is it's integration functionality. we have Integrated it with X Author. It helps me to Modify the contracts and it is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Initial Setup of Conga CLM is bit complex. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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Thank you for sharing your positive experience with Conga CLM's integration functionality. We apologize for any complexity you experienced during the initial setup, and we appreciate your feedback as we strive to enhance the user experience for all customers. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Insurance

Enterprise (> 1000 emp.)

10/8/2025

"CLM"

2.5/5

What do you like best about Conga CLM?

Structured process and central repository Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Cumbersome for users. Send for review can be unreliable Review collected by and hosted on G2.com.

Ranjit K.

chief technology and strategy officer

Telecommunications

Mid-Market (51-1000 emp.)

4/29/2025

"Conga CLM: Contract Automation with Trade-Offs"

4/5

What do you like best about Conga CLM?

It's easy to integrate with Salesforce, Centralized Repository a single source of truth for all contracts and Tracks changes and actions for each contract. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

UI/UX needs to be more intuitive, Performance Issues with when Large Volumes of contract Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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It's great to hear that Conga CLM is helping you automate contract creation, approvals, and workflows, as well as providing searchable records and customizable reports. We're committed to continuously enhancing our platform to better serve your needs. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Industrial Automation

Enterprise (> 1000 emp.)

1/10/2025

"Great product to work with, with easy configuration and end user experience."

5/5

What do you like best about Conga CLM?

The product in whole is a great product, with great end user experience, used in day to day activative to create and update the contracts, which is easily configured with other products. Admins configure and implement the our usecases without any issue. And if there is any issue we always have the customer support who are always available to assist us. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

There is no major disadvantage with the product, they can however optimize the contract review cycle. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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Thank you for your positive feedback! We're glad to hear that you find Conga CLM to be a great product with great end user experience. We appreciate your suggestion for optimizing the contract review cycle. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

1/16/2025

"Easy on-click features, used to save time."

5/5

What do you like best about Conga CLM?

They are the best in their field, they are one-click tool which saves a lot of our time, and they dont break easily even if they are used by multiple users at the same time, implementation happens quicker than usual has they have features for everything, Ive heard customer support is also great! Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

It could be more beginner friendly, because it takes time for a new person to learn the business process, but once they learn it is of no issue. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

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We're glad to hear that you find our one-click features helpful and time-saving. We appreciate your feedback about the beginner-friendliness and will take it into consideration for future improvements. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl