Delivra Reviews & Product Details

Delivra Overview

What is Delivra?

Delivra, a CM Group brand, is an email marketing software platform that has helped organizations execute effective marketing campaigns for more than 15 years. Known for its industry expertise and unrivaled customer service, Delivra helps businesses engage in meaningful conversations with customers that produce tangible results. Delivra empowers organizations to achieve business goals through a suite of professional services, including strategic campaign consulting, email design, content strategy and more. Delivra has implemented dynamic marketing solutions for more than 1000 companies representing varying industries. Delivra makes it easy to build and send impactful email marketing campaigns, offering an easy-to-use drag and drop editor to customize content. The software’s marketing automation capabilities also allow users to strategically plot out an entire email series, determining which mailings are sent based on a variety of subscriber actions, inactions or time. For companies with an e-commerce component, Delivra’s Commerce Package enables email marketing tactics specific to customer re-engagement, cart recovery, automation, and customer retention. Online merchants get all the powerful features of the Delivra platform in addition to custom integrations designed for e-commerce. Delivra works with a wide variety of CRM’s, e-commerce platforms, and web analytics tools so all marketing data is available in one place. The software either plugs right into the technology a company is already using, or Delivra builds out a custom integration to ensure that it does.

Delivra Details
Website
Languages Supported
English
Product Description

Digital marketing solution for email marketing, mobile, social and consulting.

How do you position yourself against your competitors?

Delivra’s unique market approach is tailored to small and medium-sized businesses given the company’s combination of powerful software and unrivaled customer support. Ideal for companies with 0-5 marketers, Delivra provides its customers expert guidance in strategic campaign consulting, email design, content strategy and more to ensure meaningful customer conversations and tangible results. Every Delivra client has a dedicated account manager to give answers, guide users through the email marketing process, or provide hands-on service to keep the conversations happening.

The idea of giving clients a helping hand while navigating email marketing hasn’t changed since Delivra opened its doors more than 15 years ago. The core of Delivra’s mission is helping clients build email marketing campaigns that get noticed, get conversations going with recipients, and actually get results. With a 90 percent client retention rate over the last four years, it’s obvious Delivra is the answer to modern marketers' needs.


Seller Details
Seller
Delivra
Company Website
Year Founded
1999
HQ Location
Indianapolis, IN
Twitter
@delivra
2,306 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Overview Provided by:
Show More

Delivra Screenshots

Answer a few questions to help the Delivra community
Have you used Delivra before?
Yes

Delivra Reviews

Write a Review
Filter reviews

LinkedIn®
Connections
Popular Mentions
Showing 65 Delivra reviews
Popular Mentions
Showing 65 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Review Type
Region
Already have Delivra?
Write a Review
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The design is really easy to do for your articles. I like how you can add photos to your articles Review collected by and hosted on G2.com.

What do you dislike?

I have yet to figure out how to get the photo to always fit in the box without stretching weird. I also do not like that when i have something saved and completed after i send a test, i have to go back through change the name go through each page then send another test then pick the emails again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a training course as the titles of some of the actions you have to perform are not common names so unless you are trained on what that title is you wont know what to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I did not know they had people available to help walk through the process. It has made my life easier... It is not clear exactly how to go from one screen to another. Unless you know what a campaign and an asset is necessarily it is hard and they have been a great help. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

One of the biggest solutions to capture potential customers is the creation of email marketing campaigns and for this purpose Delivra has a large portfolio of tools this includes content library and templates, text subscribe, welcome messages and finally a really solid editor to design professional emails, another positive point is the ability that this software has to perform analysis that allow us to send our emails to target audiences and segment them according to demographics and interests to conclude Delivra has a simple but very intelligent interface Review collected by and hosted on G2.com.

What do you dislike?

The most critical negatives that Delivra has are the cost which I think is very high compared to the others, inefficient technical support, somewhat complicated analysis and ROI follow ups, it does not have many capabilities to perform web forms and landing pages, the optimized email function for mobile are not at all effective Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Creating email marketing campaigns will not be a problem for Delivra as it has everything you need to meet your marketing needs, it has an intelligent and simple interface for easy integration with all functions, a powerful software to perform analysis and segment customers according to their demographics and interests, the only thing that may seem negative is the price of the software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The creation of email marketing campaigns are one of the frequent activities carried out in my organization as it is a good way to attract customers is where Delivra is our first tool because it has been the solution to many of our problems as a great capacity to save content, a large number of templates, professional editors to create advertising emails and more functions whose purpose is to increase the number of customers quickly Review collected by and hosted on G2.com.

Show More
Show Less
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The software of automatic response conditioned of the operational support of marketing deliveries worked by the program of delivra act under orders of a prioritization of intelligent services of artificial management of distribution of enriched trade, simplifying actions of control of financial data, ordered accumulations of automation of arrival of data, exercises of technical business relationship, appropriate receptivity of robust approach, arrangement of specifications of capture of customization campaigns, administrative management of support, networks of creation of messages, are only treated with quality of codes as those of this format of financial action. Review collected by and hosted on G2.com.

What do you dislike?

The program of delivra began to present some errors in its expression of checks of personalization of campaigns, where its system did not manage to correspond to the order of action of the operation of the tools of modification of data in its system, action that prevented to manage a quality endorsement of presentations of commercials impeccable, reason why its attempt to maximize the power of each text or image is disproportionate and little adjusted to the needs of motivation of the sector of economic analysis. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommended and adjusted is the delivra system, a progress accumulator of administrative networks of relationship marketing expressed in continuity of campaigns of origin of sales increases, relationship induced by distinctive analysis of content presentation, groupings of web resources, management of qualified multimedia information, native performance of e-mail, distinctive processing of report manipulation, expressions of direct line of digital assets, are treated with this operator of documented progress, combined with techniques of simple and robust navigation by nature. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The opportune network of employment of administrative tendencies of delivra is used to motivate the performance of sectors of presentation of data for the professional approach of networks of internal commerce, prioritization of external documentation, operations of consultation of models of presentation of documents, procedures of instantaneous messaging, marking of origins of access, systematization's of balances of the electronic mail, scales of characteristics of fulfillment of grouping of records, are of the uses accredited by this server of deliveries of content. Review collected by and hosted on G2.com.

Show More
Show Less
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Precise information networks are established with delivra, to design a marketing trendsetter managed by functional codes of remote business establishment, conditioned by stable preparations of automated business learning of negotiations, in terms of aspects of statistical management metrics incorporated, functions of conditioning combined cycles organizational diagrams, direct approaches to notifications in real time with integration of the digitized calendar, regulations of detailed description of products, data adjustment accelerations and personalized attention to the enabled object of professional campaigns are achieved with this unique format of connectivity of achievements. Review collected by and hosted on G2.com.

What do you dislike?

Delivra information balancing methods are blocked by a subscription and additional payment condition of its platform, making its interactive financial management completely disproportionate, since its planning is linked by superior controls of combined system operation, so its continuity of use is deficient by having to cancel additional payments to what was agreed at the first moment of canceling the service, having to add a specification improvement of digital fundamentals employment skills. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommendable and sustainable is the programming of delivra, to sell, and form schedules of automatic response, creating modest rates of commercial performance, in which their codes have the advantage of working in an organized way with their independent algorithms, making mass customer addresses, operating under conditions of contact data provided for the promotion of electronic commerce, sales resources management, execute content molding actions in real time, powerful messaging operation, grouping terms of visual terms forms tracking, prepare orders of purchase incidents reports, keep applied the email technology as an accurate monitor of campaigns in your company. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To access detailed marketing use conditioning devices, to automate sources of commerce reconciliation and qualified user recognition applications, warm customer care financing, built-in messaging characterization, data export operations tracking, malicious content retention, text aggregations in work flowcharts, direct user contact sector enablement, interaction prioritization between area operators, regulated account changes and report admission monitoring are focused for my use within my company, being delivra an advertising manager par excellence. Review collected by and hosted on G2.com.

Show More
Show Less
UO
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra is a potential marketing tool that provides everything necessary for a specialist to do a quality job and grow sales extraordinarily, the service integrates very well with CRM software, has a data collection system quite robust to work, its ability to send emails and sms is quite broad allowing you to work on large volumes of campaigns. The service has a very manageable price for many organizations, it is available both on the web and on mobile devices which makes it easy to access. Review collected by and hosted on G2.com.

What do you dislike?

Delivra is a software that in terms of performance is very good, it still has small weaknesses such as slow performance when logging into mobile devices, small limitations when customizing campaigns and not very good integration with Outlook, I think that in future updates Delivra programmers can make corrections to improve the application. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The potential that Delivra provides is really good for any specialist to grow their company's revenue stream through sales and retention of new customers, the Delivra system is very easy to operate, it is quite updated, it integrates very well with CRM platforms, its price is high profitability and how customization this service is makes it very pleasant to work with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Delivra has been an indispensable tool for our marketing team, the software has allowed us to work on large campaigns, reducing time losses and increasing work agility, we have been able to increase our sales, retain more customers and keep ahead of all our competitors, the service has been very good for our company as we have grown extraordinarily in recent years. Review collected by and hosted on G2.com.

Show More
Show Less
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Customer service. They are very helpful and make my job easier. They constantly make improvements which make the product even better. Most of the time it is user error, but they are always kind and ready to solve the issues. List segmentation is very easy to use, drip campaigns are easy to navigate as well. Delivra has an excellent training/learning library. Review collected by and hosted on G2.com.

What do you dislike?

I don't believe they have a good integration with surveys but I could be wrong. Also, using this on mobile isn't great. I hope that will be an upgrade in the future! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is worth serious consideration. Pricing alone make this an easy sell, but pricing is not why we have stayed. (see other reasons listed) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The reports are easy to navigate, and is easy to use for seasoned digital people as well as beginners. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra contains important tools such as customer surveys, drip campaigns and landing pages. With a relaxed and fresh design, it provides you with quantified and graphical information in an orderly and eye-catching manner, all program functions are set in a logical order. It offers a free trial to learn more about the program before purchasing the paid version. Review collected by and hosted on G2.com.

What do you dislike?

The learning process to use Delivra can be long if you do not have experience with email marketing softwares. Marketing automation does not have a marketing search. The program is not as intuitive as in the last version, that can delay the time of realization of the project Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Perhaps Delivra could lower the price of the software a little, so that small businesses could also count on the service. They can put in place appropriate search marketing for better automation of functions. Delivra doesn't have a good mobile version, it is complicated to use from a mobile device, they could improve that aspect. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It ensures that our integrations are established in a good way for an optimal project performance. It has allowed us to personalize the content of our messages. We have been able to reach our potential customers in an easier way. We have found in Delivra the option to observe who is accessing our links and be able to get better statistics. The technical service has been of great help in solving a problem we had of connectivity Review collected by and hosted on G2.com.

Show More
Show Less
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra is a sophisticated tool which is designed to manage automated email marketing campaigns. It has a wealth of tools that allow users to create their own personalized drip campaigns for target groups, distribute subscribers based on demographics and schedule triggered responses based on the actions of potential customers, Delivra's email analysis overview provides a lot of information in an easily digestible and exportable way Review collected by and hosted on G2.com.

What do you dislike?

Delivra has some negative details that I could notice during my experience using this application sometimes the emails are difficult to configure and sometimes you make changes that are not saved completely, does not have a free trial to familiarize yourself a little with the operation of the application, the function of creating landing pages and web forms is quite deficient, within the application can not open links in new tabs this would facilitate more work to compare having to buy different files or versions finally this its price which I consider is very high for a marketing management application Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Delivra is one of the few effective applications for managing email marketing campaigns because it has a set of tools that make the work of managing drip campaigns much easier since it is also automated, has an extremely high price so it would not mend for small companies with a large number of potential customers because you should take full advantage of the functions of this application with it you can also make surveys or forms to all your customers so I would also recommend it for this function Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main reason we use delibra within my organization is to manage email marketing campaigns to be able to personally manage the advertising we send to all our stakeholders, we use it more often in the marketing and sales department where we send a lot of emails on a daily basis to our customers we have also used it many times to send surveys or forms to understand much more of the customers' interests and know for sure what their needs are Review collected by and hosted on G2.com.

Show More
Show Less
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a marketing software that is very intuitive and comfortable to use. It contains a free trial for all the tools. Being a customer relationship management (CRM), the software gives you all the possible ways of communication to have an optimal understanding with the customer. Visually the application is simple but attractive to the eye, the tasks are very well organized. The updates are at the right time and do not delay the process of our work Review collected by and hosted on G2.com.

What do you dislike?

The price of the membership is a bit high, which would be a possible limitation for small organizations that want to acquire the service, although it is still cheaper compared to other similar software in the market. There have been occasions where the interface has been dropped or turned off. There is no subscript functions Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has some connection problems with Microsoft Outlook. There is little to recommend because it is a very complete tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The implementation in SaaS has given us the ability to have more space to share the work with both colleagues and our customers. We load mailing lists in different segments. We have been able to make it compatible with Outlook Portal emails and it is very fluid and fast. We have also found it convenient to automate marketing campaigns Review collected by and hosted on G2.com.

Show More
Show Less
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra is used and enables organizations of all industries in the commercial sector and professional services email software with powerful members maintaining mainly personalized records can receive the 1000 BBC internally based on the cloud being applied on the platform of each company seeking to manage sales campaigns in marketing management is suitable in a variety of industries such as insurance, education, health among others as construction. The automation of emails by users and subscribers based on the action of customers can create mail templates for any type of message. Review collected by and hosted on G2.com.

What do you dislike?

No need for overwhelming reports in the search exactly to be able to allow receiving more than 1000 BBC knowing in which cloud is based for the application of enterprise platforms compared to other software could sometimes distort the message to send inability to store in the variety of applicable records used in industries presenting actions on the potential customers is not easy to navigate when customizing emails limited by the amount of categories of contacts not being able to open link in new tabs to facilitate comparison between different files. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Allows organizations of all industries and their members to create correct configurations in the cloud for the development of emails handling software categories can distort messages to send more than 1000 BBC's internally automate emails by users that help generate and manage marketing campaigns based on customer actions using design tools and has access to templates for any type of message is useful for email campaigns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Can be used to send emails and reminders using the cloud as a source of tool internally being applied on the platform of each company in action customers can create mail templates for any type of message program managers were easy to implement serving more than five hundred popular consulting services this automated multi-channel campaign design prepares you for success by creating message content at the right time. Review collected by and hosted on G2.com.

Show More
Show Less
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra is a powerful and intelligent marketing platform that has CRM integrators, in it you can professionally design your campaigns and also in an automated way through multiple channels in addition you can generate advertising windows that can help increase the number of sales much more, it also has the option to create advertising emails, drip campaigns, generate dynamic content, manage templates and automatic responses this just to name a few tools that are quite useful and finally it has the option to add functions such as buttons, text and attractive images in an email. Review collected by and hosted on G2.com.

What do you dislike?

Delivra despite being a platform with many strengths also has weaknesses for example doing a tracking analysis of ROI can be really complicated, the contact database is difficult to manage due to the amount of categories, aesthetically the interface leaves much to be desired I think they could make some improvements, it does not have a free version to finish it requires previous experience before paying for this software as it can be complicated to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend Delivra to any company that wants to generate advertising through emails because it is extremely fast and easy to achieve with this program you can generate a campaign in minutes and also has a price that I think is very reasonable taking into account the functionality of the software, to make analysis and customer tracking is very efficient as long as you have experience in this area, I would recommend buying the professional plan if you are looking to work with a large number of customers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My department manages different email marketing campaigns using Delivra's structure. The marketing department creates drip campaigns, tracks website visitors, assesses the prospects and then creates dynamic content that is according to the client's interests and sends it to their email. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Delivra is one of the most demanded platforms because it is based on marketing automation and has a CRM integration system that is very striking because it gives the company a high range of expansion in automated campaign design system and multi-channel generating large landing pages. Delivra also provides a very easy and quick understanding of how their system works and cooperates with the learning curve of all clients who make use of this software. Review collected by and hosted on G2.com.

What do you dislike?

Of the few negative things that can be attributed to Delivra is that the functions that basically are not used because they have very little demand tend to be a bit confusing its operation and that's why companies also take into consideration not implement such functions but otherwise Delivra has nothing that can play against it because it was designed for high performance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I fully recommend Delivra because as I said in our organization has been maximized with everything related to the execution of marketing and CRM integration system keeping customers satisfied, apart from those things if they may have to improve some things among it that the functions very little demands are explained in the same way as those of greater use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Delivra came to be implemented within the organization in order to expand the level of marketing at a much more advanced level by obtaining various types of automation as this has extensive integration system which is reversed in CRM, is also of great use to all customers because if you have any dissatisfaction can contact the customer service and this is active at any time with an immediate response capacity. Review collected by and hosted on G2.com.

Show More
Show Less
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The systems for achieving commercial objectives that delivra's marketing software provides, performs a practical management of services support through email, forming campaigns to enhance results, achieving a pattern of user concurrence and increased sales, where thanks to the communication established by email can easily interact with the user, generating large numbers of subscribers, according to each of its management models, this system can achieve unprecedented changes in your company. Review collected by and hosted on G2.com.

What do you dislike?

In its possibilities of increasing sales, there are certain errors, due to the fact that the software during occasions does not incur in the guidelines established by its own programming, due to a fault in its operating system, managing to prevent the correct fulfillment of its main function that is to dynamize and to mold the content to be shown in the sales systems linked to networks and channels of diffusion of data by digital means. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Delivra software can take you on the right path, where you can position and safeguard your advertising operations, allowing you an objective proportion of goal achievement, which would represent a transformation of your company as a whole, directing your marketing actions to the most precise methods of specific training of campaigns and publications with a strong data acceptance system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I maintain a stable relationship with the delivra software, which has allowed me to understand an analytical interpretative capacity, focused on the resolution of advertising problems, where I could simply exercise the necessary use to promote a particular management, which has led me to achieve unimaginable results, benefiting my organization with the massive consolidation of sales and distribution of services through digital media linked to the business world. Review collected by and hosted on G2.com.

Show More
Show Less
UB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The interface is easy and intuitive. They have actually incorporated some of our recommendations into it, making it even easier for our postings. The customer service is extremely responsive too. Review collected by and hosted on G2.com.

What do you dislike?

The learning curve for some of the many response reports they have require a bit of a learning curve. Sometime the followup and satisfaction surveys after submitting a CS request ticket can be a little annoying, but understandable to insure that things are done. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Utilize their training especially for reports, since that will help you retrieve the data you need, much easier. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Outreach to our customers is very simple, along with the contact database management, and tracking of analytics for each mailing. Review collected by and hosted on G2.com.

Show More
Show Less
Administrative Assistant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Delivra offers a huge choice of professional looking templates to choose from. Their customer service people are always polite and knowledgeable. They are very helpful when setting up a new account, migrating your data, and creating custom templates. Review collected by and hosted on G2.com.

What do you dislike?

Their software has gone through too many major updates over the last couple of years. It can be frustrating to have to learn "new" software over and over again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend Delivra to any person or company in the beginning stages of using email campaigns to sell products or grow a business. It's not too complicated, tracks results, looks professional, and the customer service reps are always happy to help. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've been able to use Delivra weekly to communicate with our congregation and visitors, but have also begun to run fundraising campaigns through Delivra as well. This was especially challenging because the recipient lists needed to include some of our contacts, while excluding others. Delivra CSR's helped us to set up very specific lists, run tests, and feel at ease because we were sure about the delivery results. Review collected by and hosted on G2.com.

Show More
Show Less
UP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Templates are fairly easy to edit and analytics reports are helpful. Review collected by and hosted on G2.com.

What do you dislike?

Recent updates have made the process of creating a campaign more time consuming/more work that really shouldn't be necessary. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is good if you have a large quantity of contacts. However, there are other options out there that may be a better fit if you don't have a large amount of contacts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I like using analytics to figure out our open percentage as well as uploading contacts and seeing % of addresses that are held and how we can use our email contact system better. Review collected by and hosted on G2.com.

Show More
Show Less
UP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Delivra is loaded with the features we need, but was intuitive enough to use by me (a beginner) right from the start. A few years in I'm feeling more like a pro, but I loved how easy it was to dive right in and be effective. Review collected by and hosted on G2.com.

What do you dislike?

I wish the contacts interface was a bit more organized -- a laundry list of every email address on the opening screen is not awesome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking and metrics have been our biggest benefit of using Delivra over past services. Review collected by and hosted on G2.com.

Show More
Show Less
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Delivra makes our newsletters look more modern and attractive and I love being able to analyze the success of each mailing Review collected by and hosted on G2.com.

What do you dislike?

I haven't had any complaints so far and have enjoyed using the product Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I use Delivra to send newsletters to my clients informing them of new products/initiatives Review collected by and hosted on G2.com.

Show More
Show Less
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of access. COming off the use of Constant Contact, I was definitely looking for a seamless system. For a small organization it’s great. Review collected by and hosted on G2.com.

What do you dislike?

I can’t think of a kinder way to say it, but the system just feels a little cheaper. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ensure that this system is financially in your scope. Also be aware of the big “DELIVRA” logo at the bottom of. The email. I’m sure removing that will cost more! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Reaching customers! Based on our custom templates we have had an opportunity to increase registration to events. Review collected by and hosted on G2.com.

Show More
Show Less
Partner, Vice President, Marketing
Investment Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

They are still one of the last remaining email providers that has contracts for numbers of email sent, rather than the number in your database. We have very large list of clients, but highly segmented. Many of the clients only request communication a couple of times a year. If we were charged by number of clients, and not number of emails sent, it would be much more expensive for us. Review collected by and hosted on G2.com.

What do you dislike?

Some elements, like their email template builder, are a bit dated. However - it does offer good flexibility especially if you know some rudimentary html code. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Check out the type of contract- how they charge you. The software is only part of the equation. Delivra had a leg up on the comp for our business needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication with clients was at success rates similar to other email providers - not a huge spam problem. Review collected by and hosted on G2.com.

Show More
Show Less
IT Business Analyst
E-Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Our dedicated account manager provides great support. Review collected by and hosted on G2.com.

What do you dislike?

There is not really much to complain about, I suppose it could be cheaper. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use Delivra to acquire and retain students throughout the entire lifecycle. Review collected by and hosted on G2.com.

Show More
Show Less
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love the drag and drop editor. It makes building the basic parts super easy. We haven't started using the sharing or social media links but they look very nice at the bottom of the emails. If we had a designer on staff we would probably build our own templates but since we don't the drag and drop is perfect for us. All of the reporting that is available is super helpful. My favorite report is the click through heat map, it shows you how many clicks are made and it appears all in a snapshot of the email itself, so you can see what parts hit the most in terms of location inside the email. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the editor can get a little weird when it comes to the buttons and padding. I know that some email providers don't render the code correctly and it can look a little different from what you see in the editor, but I've had consistent issues with placing certain types of buttons at the top of the email. You just have to make sure to test on multiple platforms before sending, but we do that anyway just like any other email. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We send out a newsletter that is geared toward reducing call and chat support volume for a software company. The reporting that is available has really helped us prove that this newsletter is working and actually driving volume down through proactive and educational content. We've used a few reports recently to present our newsletter to other departments and they were very impressed by the power of Delivra! We also use Delivra through an API in our software so that our clients can use the same powerful email delivery and reporting that they have to offer but still within our application. Review collected by and hosted on G2.com.

Show More
Show Less
Director of Advocacy & Communications
Public Relations and Communications
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

As a government affairs and association management firm, the feature that immediately got out attention is the ability to have sub-accounts. We send out an average of 10 emails per week between our associations and events and Delivera has made it easy to break it down and ensure our emails are getting to the right people.

Coming from Constant Contact, Delivera had far more features that allowed our members to easily read our emails and access the info they needed quickly with button features, etc.

On the backend, it was amazing to see the breakdown of our email stats - right down to how many times one person forwarded our email. Very details results which help us adjust to our users. Review collected by and hosted on G2.com.

What do you dislike?

While Delivera has amazing features - you must have the time to figure everything out.

I highly recommend dedicating one person to sending emails and giving them at least a week of figuring out all the capabilities and setup. I've been using the account for almost 5 months and still don't think I am maximizing my services, just don't have the time yet. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is worth the switch, even if it is a little extra money. Our read rates and click rates and gone up significantly! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Before, we had issues with emails displaying the same across all user platforms - including mobile. With Deliveras features, like mobile view and litmus testing, we are able to adjust and be sure to nix the problem before it even starts.

We also use the SMS feature which is super helpful for public events, like our restaurant weeks. Subscribers are able to get info first hand and all we have to do is send a simple text! Review collected by and hosted on G2.com.

Show More
Show Less
SW Quality Analyst II
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love the easy to understand Mailing Overviews. It's all the information that my coworkers and I need see and it's right at our finger tips. I am also a HUGE fan of the Clickthrough HeatMap. If you haven't looked at this, you definitely need to. It's visual representation of the number of clicks on each link in a specific mailing. It has helped us learn where to place important content in our emails and what links are most valuable to our recipients. Review collected by and hosted on G2.com.

What do you dislike?

I've been using Delivra for a number of years and it used to look so outdated and it was hard to find things. I had to keep notes on workflows because I couldn't remember where things were located. Now that they've been making updates over the last year or two, it's gotten a lot better. It's easier to navigate and find what I need. Keep up the awesome improvements! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The team at Delivra helped us set up a monthly educational newsletter for our users and I couldn't have done it without them! They set up our account, taught me how to import our lists each month, create templates, and schedule the mailings. They also help us troubleshoot issues we run into with recipients not receiving our emails. It's refreshing working with a company that has a great product and a great team of people! Review collected by and hosted on G2.com.

Show More
Show Less