Conga CLM Reviews & Product Details

My experience with Conga has been extremely good, they have an excellent suite of revenue management products and excellent support Review collected by and hosted on G2.com.

The installation process would benefit from clearer guidance and could be made easier to complete. Review collected by and hosted on G2.com.

Conga has ramped up its cadence of releases in the last 18 months, introducing a rich blend of AI, usability, and ecosystem improvements to its Contract Lifecycle Management (CLM) offerings.

1). Embedded generative AI for contract insight and risk control.

2). Smarter collaboration options that meet users where they live in their favorite productivity tools.

3. Broader post-signature governance to monitor obligations, analytics, and audit information. (releasing in july-2025).

Features i loved the most:

Speed – AI Configurator and Copilot reduces first-time setup and daily search time.

2. Risk Control – Redline AI exposes latent exposure prior to signature.

3. Collaboration – Google Docs Review greets users in Workspace; Conga Sign 2.0 reduces approval cycles.

4. Compliance – Obligations management builds a single source of truth for deliverables and audit.

5. Scalability – Bulk import + multilingual AI enabled enterprises to onboard millions of old contracts in a short time. Review collected by and hosted on G2.com.

Conga CLM is greatly valued for its powerful capabilities and integration with Salesforce, but there are a number of areas where users feel there is potential for improvement:

User Experience: The UI can be clumsy and is occasionally hard to use, particularly when switching between pages or searching within a repository of contracts.

Setup Complexity: Initial setup and template configuration are complicated, frequently needing technical support and much time to get up and running.

Support: Responsiveness of customer support can be sluggish, with occasional users complaining of delayed or poor responses when problems are reported.

Training & Learning Curve: Training and template design are particularly difficult for non-technical users, deterring adoption and onboarding. Review collected by and hosted on G2.com.

Its quick esign process & smoother execution flow of entire agreement lifecycle. Review collected by and hosted on G2.com.

No as such. I do not find anything because I have used DocuSign CLM also and I found Conga CLM way better than that. Review collected by and hosted on G2.com.

The contracting process has become more agile, showing noticeable improvement. Review collected by and hosted on G2.com.

One drawback is the reporting, compliance, and integration, which limit the product's full functionality. Review collected by and hosted on G2.com.

The ease of use for the user and its integrations with Conga approvals and Conga CPQ make the E2E workflow seamless Review collected by and hosted on G2.com.

The deployment involved for templates is a process which can be improved for admins Review collected by and hosted on G2.com.

It enables contract generation directly from CRM and supports native eSign, Contract Creation & Analytics. Offers functionalities like version comparisons, redlining and complete contract histories. Review collected by and hosted on G2.com.

Sometimes contract templates gets corrupted and difficult to restore it. Review collected by and hosted on G2.com.

Enhanced workflows, native salesforce configuration, customization Review collected by and hosted on G2.com.

Adoption challenges, process change management Review collected by and hosted on G2.com.

Conga CLM offers significant advantages in ease of use, implementation, and integration. It has the best streamlined process for the contract. Conga CLM is also integrated with quoting process of conga as well, we can integrate conga CLM while creating the contracts with microsft word and it can be integrated with different e-signature tools like conga sign, adobe sign, docusign. Conga CLM gives us the better understanding to manage the documents associated with contracts. We can publish it and made it stored in the cloud as well.

Conga CLM has ability to create complex contract templates with dynamic salesforce fields, clauses, section and also provide condtions to hide and show based on objects fields and its related objects.

Conga CLM helps customer with creating the agreement, generating the document, reivew it for legal team then send for signature to the client and then can we used as a contract for a particular purchase.

Conga CLM excels in user-friendly contract management, with strong customer support and frequent updates, enhancing efficiency in legal workflows.

Conga CLM can be frequently used for creating the contracts with customized templates and e-sign process Review collected by and hosted on G2.com.

While Conga CLM offers many strengths, it does have some downsides. One notable challenge is the complexity of advanced customization. Conga has provided Fixed process and workflows for particular process, We have not much advanced customization on the CLM Part like callbacks and metadata settings.

There is a quite challange for the User training to create the templates for the contracts as it require a techincal person to have all the understanding on the salesforce and word end. User training needs more time instead of other products like conga contracts.

Conga CLM is not able to handle complex templates which requries third party integration and it is not useful when their is more dynamic things while creating the template.

The pricing is much higher as there are multiple users need to be purchased who needs to use the software. So costing needs to be taken in consideration. Review collected by and hosted on G2.com.

Seamless process of contract management. Review collected by and hosted on G2.com.

Nothing as such for contract management. Review collected by and hosted on G2.com.

Conga support team and it is easy to use Review collected by and hosted on G2.com.

Heavy or big uploads can take a bit sometimes Review collected by and hosted on G2.com.