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Conga CLM Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Conga CLM Reviews (623)

View 2 Video Reviews
Reviews

Conga CLM Reviews (623)

View 2 Video Reviews
4.3
623 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the seamless integration with Salesforce and the powerful automation features that streamline the contract lifecycle. The platform's ability to manage complex contracts efficiently and its user-friendly interface contribute to a smoother workflow. However, some users note that the initial setup can be complex and time-consuming, which may require additional support.

Pros & Cons

Generated from real user reviews
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Manjunath V.
MV
Manjunath V.
Asst Delivery Manager
Enterprise (> 1000 emp.)
"Easy Integration with Salesforce, but Needs More Reliable Support"
4.5/5
What do you like best about Conga CLM?

Conga CLM helped us in Salesforce ecosystem to manage end user contract and agreements. Integrating conga is very easy and fast paced. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

In recent rimes we have seen couple of outages and resulted in business impact. Additionally conga support team need to be very pro active. They need to manage better customer support Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Seamless Salesforce Integration and Strong Automation Features Drive Real Results"
5/5
What do you like best about Conga CLM?

We value Conga CLM's ability to automate the entire contract lifecycle, from renewal tracking to drafting and approval workflows. Version mistakes have been avoided, and manual labor has been reduced because we now have total visibility into every stage of the contractual process. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The product would benefit from improved user documentation and training resources. Despite the platform's benefits, comprehending all of the setup options and best practices is not always straightforward. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Effortless Document Automation, Needs Better Amendments"
5/5
What do you like best about Conga CLM?

Conga CLM helps us with document automation, making processes more efficient. I find it easy to work with overall. I like creating a Purchase Agreement because the software is user-friendly and makes the process straightforward. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Could be better creating amendments. For our company, we are looking for a simple solution for amendments. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Versatile Versions and Effortless Environment Management"
5/5
What do you like best about Conga CLM?

X-Author provides multiple versions of itself such as X-Author 1.0 – an executable file, and X-Author Advanced – a cloud-based extension. It also helps you store your multiple environment details in one single file, allowing us to log in to any environment with just a single click. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Template formatting-related issues are very hard to debug, and X-Author does not provide or point to any specific component causing this issue, making it very hard for us to resolve such issues. Review collected by and hosted on G2.com.

Akshata P.
AP
Akshata P.
Software Engineer
Computer Software
Enterprise (> 1000 emp.)
"Excellent API Performance"
5/5
What do you like best about Conga CLM?

API documentation around Conga CLM is the best, and due to this, we are able to automate our use cases quickly and easily. API performance is quick and accurate. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Which Conga API requires which package installation is not documented properly on the Conga Documentation Portal, causing confusion. Review collected by and hosted on G2.com.

Guilherme A.
GA
Guilherme A.
Salesforce Developer
Enterprise (> 1000 emp.)
"Conga Review"
5/5
What do you like best about Conga CLM?

Conga CLM is very intuitive and has great efficiency. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Conga CLM can be complex for new users and when we try to Integrate with other systems can also be challenging. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

We're glad to hear that you find Conga CLM intuitive and efficient. We understand that integrating with other systems can be challenging, and we are constantly working to improve this aspect of our product. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

VS
Vishnu S.
I am working as a salesforce developer in my Organiation.
Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Conga CLM how make time saving for us."
4.5/5
What do you like best about Conga CLM?

Conga CLM now includes advanced AI models that improve accuracy and efficiency by extracting text and data from tables. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Conga CLM could improve its performance, especially when processing large amounts of data. Review collected by and hosted on G2.com.

Response from Haley Roussell of Conga CLM

It's great to hear that Conga CLM is saving you time, improving accuracy, and helping with better decision making. We're committed to continuously enhancing our platform to provide even more benefits for our users. Please consider joining or view our Conga Customer Community for additional support and resources: https://bit.ly/3JWuPCl

AA
amit a.
Business Analyst
Enterprise (> 1000 emp.)
"Great Capabilities, But Needs More Robustness"
3/5
What do you like best about Conga CLM?

Capabilities of the package to leverage customer needs and deliver. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Could be more robust, more refined approach to the process. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"CLM Copilot: Fast, Accurate Document Insights at Your Fingertips"
5/5
What do you like best about Conga CLM?

CLM Copilot is an amazing feature where we can upload our documents and ask questions about them. It is fast and accurate with its answers. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

Configuring Conga Copilot is a complex task that takes a lot of time and can be improved. Review collected by and hosted on G2.com.

Verified User in Manufacturing
CM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Seamless Office 0356 Process Implementation"
4.5/5
What do you like best about Conga CLM?

Office 0356 Review Process (Internal and External)

Seamless Easy Process Implementation in CLM.

Generation and Merge using a Template with Multiple clause.

Multiple Signature integration tool (Adobe, Docu and Conga Sign)

Conga API to handle custom mass process. Review collected by and hosted on G2.com.

What do you dislike about Conga CLM?

The time it takes for Customer Support to resolve certain system issues could be improved. Review collected by and hosted on G2.com.

Questions about Conga CLM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
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Last activity over 6 years ago

How do you handle electronic signature?

Verified User
G2
Verified User
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Last activity over 6 years ago

How can we be sure timing is right to buy?

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

14 months

Average Discount

11%

Perceived Cost

$$$$$
Conga CLM Comparisons
Conga CLM Features
Document Builder Interface
Customizability: Variables and Fields
Template Creation and Flexibility
PDF Creation
Contract Creation
Customizable Templates
Contract Editing