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PlanPlus Online Reviews & Product Details

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This profile is currently managed by PlanPlus Online but has limited features.

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Pricing

Pricing provided by PlanPlus.

Essentials

$14.00
Flat Rate Per Month

Team CRM

$350.00
Flat Rate Per Month

User Insights

Average based on 32 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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PlanPlus Online Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is PlanPlus Online, and what problem is it built to solve?

PlanPlus Online is a cloud-based productivity and organization tool for individuals and businesses. It brings together task, calendar, contact, and sales-opportunity management with goal setting, prioritization, collaboration, lead management, project tracking, and CRM functions.

What languages does PlanPlus Online support?

PlanPlus Online supports 2 languages: English and Spanish.

What company sizes and industries is PlanPlus Online the best fit for?

PlanPlus Online is most represented among small businesses and mid-market organizations, with users also coming from several industries. The strongest recurring company-size and industry segments include:
  • Small businesses: organizations with 50 or fewer employees.
  • Mid-market: organizations with 51–1,000 employees.
  • Management consulting and financial services: recurring industry segments among users.

What customer support options does PlanPlus Online provide, and how do users find the overall support experience?

Support is available through email/help desk, chat, and phone support. The experience is described as responsive, patient, and helpful, with direct assistance often resolving issues and guiding users through setup. Getting familiar with the interface can take time, and finding the right help or training resource may require some effort.

PlanPlus Online Reviews (32)

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Reviews

PlanPlus Online Reviews (32)

View 1 Video Reviews
4.7
32 reviews

What do users say?

Generated using AI from real user reviews
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Mark C.
MC
Mark C.
Manager - Multifamily Loan Servicing and Investor Reporting
Financial Services
Small-Business (50 or fewer emp.)
"Excited to get back to effective planning, smooth sailing after rough start"
4.5/5
What do you like best about PlanPlus Online?

Integration of all facets from tasks, to calendars, meetings, projects and crm Client service with Brandon at PlanPlus is great. Very solid follow up and made sure my issues were addressed right away. the resources to get familiar and maximize the software is awesome. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

setup was a bit rough with password and account name information. Review collected by and hosted on G2.com.

Rosemary T M.
RM
Rosemary T M.
President/CEO
Renewables & Environment
Small-Business (50 or fewer emp.)
"PPO transforms your company, your team and reignites productivity-Seriously!"
5/5
What do you like best about PlanPlus Online?

Everything is in one place. The software binds people and technology together. Company team is on the same track and aware of how their responsibilities are critical to the financial success for the company. The PPO team is constantly adapting their software to the needs of their clients for ease of use. The learning curve is shortened by a convenient "Walk me through" box that guides you through the system. Need more info - over 200 short videos available 24/7. Help eliminate managers time with team questions "how do I"? The Franklin Covey planning integration is the key component that totally launches the software above the competitors. The new Focus and Compass features give rhyme and reason to team responsibilities. The built in Role feature allows the user to assimilate life roles into their business roles for the ultimate experience. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

At a glance the program seems simple to use the new interface is clean; however the hidden strength relies on the user's commitment to understand the process system of personal planning and how it relates to sales and marketing. In order to maximize the talent of the software, users must dedicate time upfront for full comprehension and the importance of their individual input and relationship to the overall productivity of other users. To comment on the cons, I would have to put the onus of responsibility on the user not the software. Review collected by and hosted on G2.com.

Janine R.
JR
Janine R.
Licensed REALTOR®
Real Estate
Mid-Market (51-1000 emp.)
"Plans Plus CRM Review"
5/5
What do you like best about PlanPlus Online?

I love the versatility that Plans Plus gives me and my business. As a realtor, I am able to have all of my business/contacts/calendar etc in one place so I am able to track all of my important dates and not miss any lead follow up. One important thing that I love is the level of service that they provide. I am able to talk to a person who deals with any issues quickly. This is priceless to me! I have researched and used many CRM's and this one is the most malleable to meet my ever changing needs. Plans Plus has been so beneficial to me and my team. This is yet another "plus" for me. I am able to use it amongst several users so we can communicate via the system. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

Their phone app is a great addition but needs a little more work. They are currently working on this so I know that this will be an added bonus shortly! Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Excellent Software, Responsive CS, Loads of Training Videos"
5/5
What do you like best about PlanPlus Online?

Being able to send a task from Outlook to my task list. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

Sometimes I cannot find the right screen to get help, but I can always e-mail and they respond REALLY quickly. Review collected by and hosted on G2.com.

Amy F.
AF
Amy F.
President
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Plans Plus Online"
5/5
What do you like best about PlanPlus Online?

This product is truly an all in one solution that contributes to productivity and efficiency. Beyond the capabilities of the software and how much it increases productivity, the staff and trainers are amazing. Brandon in sales really listened to what I was trying to accomplish and worked with me at length to ensure the product he recommended would work to address my needs. His knowledge and patience really guided the process for me in a way that committed me to the product even more. His recommendation to work with Sage to train and create a customized product was the best thing I could have done. I am able to take their product but custom design it to meet my specific needs. The Plans Plus Online system in conjunction with their staff consistently exceed expectations. I highly recommend this product and the staff. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

I believe it is essential to work with Sage to fully utilize the software. Even though it might be out of budget it is worth giving it a try because it really customizes the product for you. Review collected by and hosted on G2.com.

Joe R.
JR
Joe R.
Chief Visionary - Small/Medium Business Advisor
Management Consulting
Small-Business (50 or fewer emp.)
"Plan Plus is helping me manage and grow my business"
5/5
What do you like best about PlanPlus Online?

I Love the customer service. I know they are always an email away. Brandon (my account rep.) is on task whether I am up at 7 or working late he always manages to get back to me. They have helped me build processes to improve my sales (Heather) as well as streamline my onboarding process (Keith). If you are looking for a CRM with real people behind it you are at the right place. I recommend you take a test drive today. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

It is a bit clunky on the Google Apps Integration. Most of the bugs are out but it still needs a little work. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Tax Attorney"
5/5
What do you like best about PlanPlus Online?

There are multiple features that I love. First of all, the Covey planning features (mission, goals, roles, compass, etc.) are crucial to improvement both professionally and personally. Based off of Covey's 7 Habits book, it allows me to integrate these concepts into my planning and try to stay balanced while setting and accomplishing goals. I also love the project sheets, for in my position working on litigation cases, being able to isolate tasks related to a project and use the tools in that portion of Planplus is invaluable. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

I really don't dislike any aspect of Planplus. The only thing I would try to improve would be to have a separate goals section like there is with projects where it would list each goal. Then, for each goal, you could click into it and have all of the following items:

1. the goal

2. the "why" for pursuing the goal

2. all tasks with deadlines for each step

3. a section for "potential obstacles" where you can identify obstacles and plan how to deal with them

4. a log section where you can log your progress on that particular goal. I have been using separate Word files for this, but it would be awesome to have this in the planner like you can do with daily notes. Review collected by and hosted on G2.com.

CS
Cliff S.
Small-Business (50 or fewer emp.)
"Taught me how to save money and time and make my job easier"
5/5
What do you like best about PlanPlus Online?

The more I learn about the capabilities of plan plus I am amazed at how powerful of a tool it is. It really can do all the things I imagined. I just needed someone like Sage to show me the way. Plan plus helps us stay in sync with one another. It tracks everything we do. All of our tools are in plan plus. We do everything through plan plus. I would recommend it to any company that has lots of contacts to track and lots of information to disseminate. The email templates are time savers for us because with the click of the mouse we can generate the documents we need without having to take time to fill in blanks. It makes us consistent in what we send out and how it looks. It's a great product. I recommend it to everyone. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

There is nothing to dislike. The things that I don't know I can simply schedule training and I get what I need. Review collected by and hosted on G2.com.

Bill B.
BB
Bill B.
Director of Subscriber Services
Retail
Small-Business (50 or fewer emp.)
"I'm impressed by the committed customer service team."
5/5
What do you like best about PlanPlus Online?

Willingness to help me even when my understanding of the technology is short sighted. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

My schedule being so packed that I cannot get the timely teaching that I would like. This is my problem, not a problem with Plan Plus. Their team is always available. Review collected by and hosted on G2.com.

Matthew B.
MB
Matthew B.
Account Coordinator
Public Relations and Communications
Small-Business (50 or fewer emp.)
"Brandon and Sage are so helpful! "
4/5
What do you like best about PlanPlus Online?

I like the fact that all our clients are able to be organized in every which way that we need them to be. It makes for a fluid connection especially for our prospective clients. Review collected by and hosted on G2.com.

What do you dislike about PlanPlus Online?

It is a bit a difficult to maneuver through each of the categories as well as not as adaptable to typical CRM softwares. Sage has been our "coach" who has helped us work through new features however isn't readily available with our fast-paced environment. (He has been very helpful though!)

The tutorial videos on their YouTube channel aren't up-to-date with the current layout of PlanPlus Online. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by PlanPlus.

Essentials

$14.00
Flat Rate Per Month

Team CRM

$350.00
Flat Rate Per Month
PlanPlus Online Comparisons