Common Room Reviews & Product Details

The ability to personalize messaging at scale to the right prospect at the right time. Review collected by and hosted on G2.com.

Our CRM doesn't map to their database, making it difficult to use all features and understand which company in our CRM their insights are applicable to. Because of this, implementation took about 6 months and we still have obstacles to work around. Review collected by and hosted on G2.com.

The ability to source, validate, and stack multiple signal(s) to hone in on your ICP and engagement. Review collected by and hosted on G2.com.

The platform itself can be a bit challenging to learn should someone be new. However, once you understand how the flow works it's all a filtering system. Should this person do X then comes Z, etc. Review collected by and hosted on G2.com.

Easy to use, seems to work with existing sales tech stack. Review collected by and hosted on G2.com.

Data can be incorrect at times. Wrong emails/phone numbers seem to be pretty common. Chrome extension could be better. Review collected by and hosted on G2.com.

The data given when PGing into an account Review collected by and hosted on G2.com.

Complex to use, find the user experience a little long Review collected by and hosted on G2.com.

Common Room helps us to take large amounts of internal + external data about our prospects and overlay it across our Target Accounts. Review collected by and hosted on G2.com.

Some very small bugs around filtering target accounts. Review collected by and hosted on G2.com.

Functionality, granularity, and customizability. Review collected by and hosted on G2.com.

Noisy-ness can have times of ups and downs. Review collected by and hosted on G2.com.

Common Room automates the collection, analysis, and unification of customer signals to provide insights into customer behavior, preferences, and needs. I use it daily to stay connected with our community.

For product-led sales, these insights help identify when users might be ready for a commercial product. Common Room gathers data from sources like website tracking, LinkedIn, Slack, and GitHub, and it also integrates with other tools like HubSpot or custom APIs.

Additionally, Common Room enables users to automate outreach based on these signals, streamlining the process and making it more efficient. Setting it up is easy, even for those without much technical experience, and their customer support team is very helpful. Review collected by and hosted on G2.com.

Some of the reports functionality could benefit from more customization - a capability that Common Room is working on.

Exporting data with CSV for manual analysis (e.g., in MS Excel) could be made easier and with more data points.

Some of the processing of data updates could happen more timely (real-time instead of batches). Review collected by and hosted on G2.com.

Simple to engage with Slack community - engagement tools like Workflows and Segments make it an easy process to reach out and converse

Robust Boolean search - you can drill down so many dimensions you feel like you're coding

Good visibility into who's in your community, both by account and member level, across multiple sources

Engagement tracking is decent Review collected by and hosted on G2.com.

The data enrichment could be more thorough. This hasn't been a problem as we utilize multiple data sources, but there are a few community members we don't have great contact info or background for at the outset.

The cost can be high relative to peer technology. But other solutions aren't as comprehensive.

Sometimes segments can be buggy, updates can lag. Review collected by and hosted on G2.com.

Common Room's Ease of Use and Customer Support is world class. I like how seamlessly Common Room connects to the existing tools we use like Apollo, Linkedin, Slack, etc. For us, connecting Common Room to our internal Database to help enrich user info from our platform is a massive unlock. Review collected by and hosted on G2.com.

I feel like there is still a lot of room to grow in terms of consistent platform stability, especially in the case of running advanced AI features like Ask RoomAI. Review collected by and hosted on G2.com.

Common Room makes it much easier to discover and prioritize users to reach out to. It offers better visibility into user activities and signals, indicating when they are ready for a research or sales call. It's saved a ton of time allowing us to see this information 3x faster. Review collected by and hosted on G2.com.

While the product is quite efficient, it could be improved with a 'suggested people to reach out to' feature. This would further streamline the process of identifying key users for outreach. Review collected by and hosted on G2.com.