--- title: Command Centre Client Reviews meta_title: 'Command Centre Client Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Command Centre Client works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-08-17' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Command Centre Client Reviews **Vendor:** Enable Labs **Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Command Centre Client Command Centre is an application that allows you to manage a fleet of ServiceNow instances from a single application. ## Command Centre Client Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **call management capabilities** of Command Centre Client, enabling proactive issue resolution through a unified view. (1 reviews) - Users value the **easy management** provided by Command Centre Client, enabling proactive problem-solving in the Servicenow environment. (1 reviews) - Users value the **centralized control** of multiple ServiceNow instances, enhancing visibility and managing patches effectively. (1 reviews) - Users value the **reporting features** of Command Centre Client for monitoring service trends and statuses efficiently. (1 reviews) - Users value the **tracking capabilities** of Command Centre Client, enabling proactive management of issues in the Servicenow environment. (1 reviews) - Training (1 reviews) **What users dislike:** - Users experience **lack of customization** in Command Centre Client, limiting reporting flexibility and detail identification. (1 reviews) - Users find **navigation issues** in Command Centre frustrating, disrupting their workflow and slowing down troubleshooting efforts. (1 reviews) ## Command Centre Client Reviews ### 1. Greater emphasis on IT service management **Rating:** 4.0/5.0 stars **Reviewed by:** Indra B. | Technical Support Agent, Construction, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 02, 2024 **What do you like best about Command Centre Client?** With Command Centre Client, I was able to gain control of all the instances of ServiceNow that we are utilising. Being able to see trends for incidents, progress of patches, and overall service status of multiple instances from a single pane of view is useful. **What do you dislike about Command Centre Client?** Command Centre Client lacks flexibility in terms of reporting details. I don’t think I have documented this specifics and I would not be able to easily identify it from this particular ServiceNow instance. **What problems is Command Centre Client solving and how is that benefiting you?** Command Centre Client has certainly changed this process for the better by centralising all of that control in one place. This helps me a great deal as I can be more aggressive in monitoring the health of all our ServiceNow instances. ### 2. Translates to fewer service disruptions. **Rating:** 4.5/5.0 stars **Reviewed by:** Maria G. | Chief Data officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 05, 2024 **What do you like best about Command Centre Client?** Command Centre Client gave me the control to manage everything from one place. The unified view helps me easily pinpoint patterns and issues throughout the Servicenow environment, meaning I can act before issues become problems **What do you dislike about Command Centre Client?** I tent to switch between Command Centre and different ServiceNow instances to perform work. This is annoying to me and slows down my troubleshooting process as I have to stop and look for the source of teh alert. **What problems is Command Centre Client solving and how is that benefiting you?** Command Centre Client has assisted in managing the expansion of our ServiceNow environment. The capability to see the performance and possible problems of all instances at the same time is helpful in our preventive maintenance. - [View Command Centre Client pricing details and edition comparison](https://www.g2.com/products/command-centre-client/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+01%3A58%3A02+-0500&secure%5Bsession_id%5D=7b4e6beb-974e-4fab-a87a-0b12c99f020e&secure%5Btoken%5D=d5e95adf1e81d8ec2ba3241b1a53c298491d7cffcfb014419214957ea54dbf6e&format=llm_user) ## Command Centre Client Features **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top Command Centre Client Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,064 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,503 reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews)