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Command Centre Client Reviews & Product Details

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IB

Indra B.

Technical Support Agent

Construction

Mid-Market (51-1000 emp.)

12/2/2024

"Greater emphasis on IT service management"

4/5

What do you like best about Command Centre Client?

With Command Centre Client, I was able to gain control of all the instances of ServiceNow that we are utilising. Being able to see trends for incidents, progress of patches, and overall service status of multiple instances from a single pane of view is useful. Review collected by and hosted on G2.com.

What do you dislike about Command Centre Client?

Command Centre Client lacks flexibility in terms of reporting details. I don’t think I have documented this specifics and I would not be able to easily identify it from this particular ServiceNow instance. Review collected by and hosted on G2.com.

MG

Maria G.

Chief Data officer

Mid-Market (51-1000 emp.)

12/5/2024

"Translates to fewer service disruptions."

4.5/5

What do you like best about Command Centre Client?

Command Centre Client gave me the control to manage everything from one place. The unified view helps me easily pinpoint patterns and issues throughout the Servicenow environment, meaning I can act before issues become problems Review collected by and hosted on G2.com.

What do you dislike about Command Centre Client?

I tent to switch between Command Centre and different ServiceNow instances to perform work. This is annoying to me and slows down my troubleshooting process as I have to stop and look for the source of teh alert. Review collected by and hosted on G2.com.