--- title: CollBox Reviews meta_title: 'CollBox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CollBox works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2 scale: '5' date_modified: '2026-09-25' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # CollBox Reviews **Vendor:** CollBox **Category:** [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About CollBox CollBox demystifies the collections process and simplifies collections management with an integrated platform that connects QuickBooks Online with a network of certified and vetted collections agencies. ## CollBox Reviews ### 1. Love this solution for collections **Rating:** 4.5/5.0 stars **Reviewed by:** Kelli C. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 28, 2021 **What do you like best about CollBox?** Ease of use as it integrates directly with my Quickbooks **What do you dislike about CollBox?** Can't manually adjust invoices in the program **Recommendations to others considering CollBox:** If you use Quickbooks Online this is a very easy to set up and administer system for doing collections. I also highly recommend trying the Assist function, where clients are called before you send to collections. **What problems is CollBox solving and how is that benefiting you?** Solving my A/R collections issues and saving time -- no phone calls, just submit the invoice and let collections start ### 2. Makes collections simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 16, 2018 **What do you like best about CollBox?** Easy to maneuver, makes sending out bills/letter simple! **What do you dislike about CollBox?** Tends to run slower on newer systems, but still gets the job done. **Recommendations to others considering CollBox:** It takes a little time to get used to, but it's worth it overall. **What problems is CollBox solving and how is that benefiting you?** Solving issues with effective collections practices, getting notices out, communication with assigned staff. ## CollBox Discussions - [What is CollBox used for?](https://www.g2.com/discussions/what-is-collbox-used-for) - [View CollBox pricing details and edition comparison](https://www.g2.com/products/collbox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-28+08%3A44%3A02+-0500&secure%5Bsession_id%5D=a28ea1ab-0c91-4e5e-ae88-b31ab65a1c38&secure%5Btoken%5D=973bf5ad1bba8ff033ad118715c812ffbc0a0d89414355a654ae8e8957fc77b2&format=llm_user) ## CollBox Features **Customer Credit** - Credit Limits - Credit History - Credit Limits Adjustment - Integration with Credit Rating Agencies - Credit Limit Suspension - Collection Agencies - Accounting Integration - Third-Party Integrations **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Customer Profiles - Electronic Payments **Analytics** - At Risk Customers - Esimated vs Actual Receipts - Collections Effectiveness - Scaleability - Artificial Intelligence - Compliance Control - Payment Collection - In-House Collections **Self Service** - Customer Portal - Financial Documents **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting ## Top CollBox Alternatives - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (510 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (401 reviews) - [Creditsafe](https://www.g2.com/products/creditsafe/reviews) - 4.5/5.0 (328 reviews)