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G2 recognized Coast
Coast

By ONE SIX NINE

5.0 out of 5 stars

How would you rate your experience with Coast?

Coast Pricing Overview

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Coast Pricing Reviews

(2)
Michael R.
MR
Small-Business Owner
Restaurants
Mid-Market (51-1000 emp.)
"Game-Changer for Managing My Restaurant's Equipment Maintenance"
What do you like best about Coast?

As the owner of a busy downtown bistro, my biggest headache was keeping all my kitchen and refrigeration equipment running smoothly. Before Coast, it was a mess of handwritten notes, missed preventive maintenance schedules, and frantic phone calls when something broke down during the dinner rush. What I like best is how Coast brought everything into one clear, simple dashboard. Setting up preventive maintenance schedules for my ovens, walk-in coolers, and HVAC system was incredibly straightforward. Now, I get automatic alerts on my phone a week before service is due, and I can assign the task directly to my technician with a few taps. The mobile app is so simple that my staff actually uses it without complaint—they can report an issue with a photo right from the kitchen line, and I see it instantly. It took us from being reactive to proactive, and that has saved me thousands in potential emergency repair costs and lost business. Review collected by and hosted on G2.com.

What do you dislike about Coast?

The initial setup required a solid afternoon of my time to input all my equipment and create the maintenance schedules. While it was easy, it wasn't fast. I also found the reporting features to be a bit basic initially. I wanted to see more detailed cost analysis on repairs over time, but the standard reports are more focused on task completion and workload. I've heard they have advanced analytics, but it might be part of a higher-tier plan that's beyond my budget as a small business. Occasionally, the app can be a little slow to sync when my kitchen's Wi-Fi is spotty, but it always catches up. Review collected by and hosted on G2.com.

James O.
JO
Portfolio Manager
Accounting
Small-Business (50 or fewer emp.)
"A Game-Changer for Investor Transparency and Portfolio Management"
What do you like best about Coast?

In the case of our private lending business, Coast's greatest advantage is the transparency it provides. The CMMS works as a silent observer of all maintenance activities on the properties we finance, thus giving an unbroken record of all the activities. When investors request information about the condition of the asset, I can, without any delay, present the full history of work orders, predictive maintenance schedules, and costs via the Facility Management dashboard. The business instant messaging feature is also very helpful in quick communication with borrowers as regards to the maintenance issues, thus eliminating the long, lost email chains ​‍​‌‍​‍‌​‍​‌‍​‍‌situation. Review collected by and hosted on G2.com.

What do you dislike about Coast?

At first, it was quite a challenge to personalize the work order templates so they could fit different kinds of properties. Nevertheless, it has now perfectly standardized our ​‍​‌‍​‍‌​‍​‌‍​‍‌processes. Review collected by and hosted on G2.com.

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