CloudShare Features
Platform Basics (3)
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Integrations
Integrates with other customer-facing software, i.e. marketing automation software, CRM software, customer success software, etc.
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Multiple Content Types
Provides a variety of content types for learniing
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Mobility
Provides accessibility from a mobile device for learning on the go
Training & Learning (5)
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Self-paced
Provides a self-paced option for the users to start, pause and resume courses according to their preference
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Content Creation
Provides tools to create training materials for instructor-led and self-led courses
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Content Storage and Management
Provides the ability to store, organize, and search all training content
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Quiz Capabilities
Provides built-in quizzes to assess user knowledge
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Certification Engine
Provides automatic certificates and badges upon course completion
Data & Analytics (3)
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Visualization
Provides native dashboard analytics and reporting to visualize data
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Learner tracker
Provides the capability to track learner's progress
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Analytics
Provides data on customer's usage, performance, or other key business metrics like customer retention and usage
Performance (3)
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Ease of Understanding
Provides the user with a clear understanding of the lab usage and experiment conducted
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Degree of Simulation
High degree of simulation, mimicing a real lab environment to provide users with an immersive learning experience
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Results of the Experiment
Facilitates easy interpretation of the results of the lab experiment by the user
Administration (2)
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Certification
Offers certificates for undertaking training and upskilling
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Analytics Capabilities
Provides instructors with analytics dashboard with data on learner's lab usage for managing lab activity
Accessibility (1)
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Mobile, Tablet compatibility
Labs are accessible on and compatible with mobile devices and tablets.
Content (2)
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Interactive Content
Offers trainings with interactive, high-quality content.
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Video Content
Contains video content to supplement trainings
Functionality (2)
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Technical Support
Live technical support available for all lab users
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Live Chat
Facilitates usage of live chat tools within the lab session for effective communication
Prospect Engagement (6)
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Live Demonstration
Ability to share demo with prospect on live demonstration
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Guided Demos
Guide prospects through demo with walkthrough demo
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Analytics
Ability to analyze and track a prospect's level of engagement with a demo
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Multiple Personas
Ability to demonstrate multiple use cases or personas to prospect.
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Interactive Product Tour
Ability to provide prospect with interactive product tour asychronously
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Sandbox/POC Automation
Ability to provide a trial experience of a product through a pre-configured, or cloned, environment
Demo Management (8)
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Templates
Ability to create or use pre-built templates to expedite demo creation.
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Demo Creation
Overall functionality to build demos within the product.
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Demo Storage
Ability to store and organize demo content.
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Custom Branding
Ability to customize content to ensure brand consistency.
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Integrations
Ability to integrate to push demo analytics to CRM or Marketing Automation platforms
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Editing
Ability to edit or modify data and demo elements to tailor to prospect
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Security
Ensure environment meets security and compliance requirements
Mobile App Demos
Provides an interactive simulation of a mobile application that lets users explore core features and workflows through guided taps and swipes
Generative AI (3)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Demo Automation (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
AI Demo Agent or Avatar
Utilizes an intelligent, conversational agent or avatar that automatically guides through a product demo in real time





