Clickback Reviews & Product Details

I appreciate that Clickback allowed us to safely test purchased lists as a marketing channel without damaging our sender reputation. They seemed very cognizant of the rules around email outreach, ensuring we were compliant, and I found their clear instructions on operating within their rules very helpful. I also value the great, responsive support team. The server warm-up processes were well outlined, which was a big plus. Additionally, the initial setup of Clickback was easy, and I found the drag-and-drop editor fairly easy to use, even though it wasn't all intuitive. Review collected by and hosted on G2.com.

I wished I could warm 2 separate lists at once. We had 2 separate audiences but had to stagger when campaigns were sent to each. The software seemed clunky or old but it did get the job done. Not all settings in the drag and drop editor were intuitive. Review collected by and hosted on G2.com.

ability to send emails from my email list Review collected by and hosted on G2.com.

Continued charges after cancellation of my account Review collected by and hosted on G2.com.

Being new to the email marketing arena, Clickback patiently walked me through, step-by-step to ensure success. More than a few times. Excellent customer service. Review collected by and hosted on G2.com.

There is nothing about Clickback our organization is dissatisfied with. Review collected by and hosted on G2.com.

Without realizing, I was spamming when my email campaigns were underway. Clickback showed me how to make sure that never happened again! Review collected by and hosted on G2.com.

There really isn't anything negative I can think of. They are great! Review collected by and hosted on G2.com.

For my email marketing campaigns, I just gave Clickback a try, and I must admit, I was impressed. The software is simple to use, and their email list cleaning tool made it easier for me to improve the deliverability of my emails. Overall, if you're searching for a dependable email marketing solution, I highly suggest Clickback. Review collected by and hosted on G2.com.

There were a few aspects of Clickback that I didn't like, despite the fact that I thought it was a respectable email marketing platform. In comparison to other products on the market, the cost can seem a bit high, and I was disappointed by the reporting and analytics tools. The user interface also needs to be a little more contemporary and user-friendly. Review collected by and hosted on G2.com.

I got high opens, high delivery, and high clicks, I would use them again. Review collected by and hosted on G2.com.

Nothing, I prefer it over the other products Review collected by and hosted on G2.com.

I find the filter function in the software to be quite useful. It enables us to carefully choose the seniority level of our audience and effectively hone in on our target demographic. Review collected by and hosted on G2.com.

I must say that the support team is doing a great job. However, I have noticed that the current pricing is quite high. It seems that there are other software options out there that offer the same features at a much more affordable price. As a beginner, I would not recommend paying $280 per month when there are better alternatives available. Review collected by and hosted on G2.com.

They have a straightforward process to allow everyone to load and use their marketing program. The step-by-step process with easy-to-use help suggestions is simple to follow. But, if you get stuck, they have a fantastic support team to help fix the situation. Review collected by and hosted on G2.com.

NOTHING! This is the best email marketing product I have used in my over 30 years of sales management. Review collected by and hosted on G2.com.

It is a platform for reaching out to non-Opt-in (bulk) email marketing, which we had previously used, with decent results. Not so much this time. Review collected by and hosted on G2.com.

We were initially told to update our lists every 60 days to assure we were sending to an accurate list. We then learned there is a painfully slow process to "warm up" each new list, resulting in delivery slowing to the point we could only send no more than 3 messages a month. Even after we stopped updating our lists, we continued to see slow "warm up" times on the same email list (and no explanation as to why) and horrendous delivery of our emails. When we were able to reach support staff, they offered little guidance or assistance. We finally spoke to a live person on the phone who reviewed our content (which was good) and our lists (which were pre-scrubbed and pre-validated to be open to receiving bulk email) and they saw no problem there either - but no explanation as to WHY delivery was taking SO long and why we were getting such bad delivery results. So, we discontinued the use of their service and have begun searching for a better solution. Review collected by and hosted on G2.com.

We have been using Clickback for nearly 7 months, and it has been a game changer in helping us communicate our offerings to cold contact lists. The support team is helpful and responsive, and the platform is relatively intuitive if you have used eblast software in the past. I would recommend Clickback to anybody who is looking to send bulk email to cold contacts. Review collected by and hosted on G2.com.

UI and template management can be a bit finicky, however there are not many organizations offering what Clickback does, and none seem to be on the same level as Clickback. Review collected by and hosted on G2.com.