| Starting at $25.001 User Per Month | The simple CRM suite for marketing, sales, service, and commerce. - Case Management
- Knowledge Management
- Salesforce Mobile App
- Customizable Reports and Dashboards
- Task Management, Activity Feed
- Lightning App Builder
- AppExchange App Integration
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Talkdesk Express™ | United States & Canada Small Business Exclusive | Free25 Licenses Free to Start | Built for small businesses under 50 employees to serve customers like big brands—without the cost or complexity. With Talkdesk Express™, you get AI-powered customer service tools in one easy-to-use platform—so you can launch quickly, serve your customers better, and grow confidently, just like the big brands.
https://www.talkdesk.com/express/ - Talkdesk Express includes features for omnichannel communication (voice, email, chat, SMS, social media), built-in AI tools like intelligent routing and virtual agents, a low-code Studio for creating customer flows, reporting tools and dashboards, integration with other business systems, and a self-service portal for setup and training, all designed to be easily accessible for small businesses.
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CXone Mpower Digital Agent | Starting at $71.001 Agent Per Month | Digital first package supports 30+ digital channels - Common data sets and models
- Unified administration and user interface
- Digital Agent routing for 30+ channels
- Dedicated agent and supervisor workspace
- Prebuilt data visualization dashboard and reports
- Digital recording and storage
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