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CivicPlus Recreation Management Reviews & Product Details

CivicPlus' Recreation Management solution provides parks and rec software that can help centralize all your activity, facility, staffing, and point-of-sale needs. The cloud-based nature of Recreation Management means that staff can manage their operations from anywhere— and on any device. Our interface is both clean and easy-to-use so that you can present a modern face to the public. Whether the public is using the recreation registration software to sign up for programs, rent facilities, or browse catalog offerings, you can be confident that your parks and recreation department is presenting an easy-to-use option for the public, making it convenient to engage with your programs and facilities. Pricing is available upon request and support is extended via documentation, phone, email, and other online measures.

Seller

CivicPlus

Discussions

CivicPlus Recreation Management Community

Languages Supported

English

Product Description

CivicRec offers web-based software for recreation organizations.

Overview by

Rebecca Barton

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CivicPlus Recreation Management Media

CivicPlus Recreation Management Demo - Overview

Both parks professionals and citizens love the elegant user experience of CivicPlus' Recreation Management solution.

CivicPlus Recreation Management Demo - Streamlined Citizen Dashboard

With CivicPlus' Recreation Management solution, all your citizens’ most important features and tools are just one click away. Our intuitive Public User dashboard allows citizens to access needed information without searching through web pages, or placing calls to multiple civic departments. Citiz...

CivicPlus Recreation Management Demo - Digital Engagement

Do more than just take registrations. Give citizens a rich catalog experience that promotes all your community has to offer, and even displays locations and facilities in a map view. Connect to your community’s social networking profiles, and encourage citizens to do the same. Encourage feedback ...

CivicPlus Recreation Management Demo - Intuitive Calendars

To give flexibility and control over data access, CivicPlus' Recreation Management solution offers powerful filters for location, program, reservation type, activity schedules, league games, and more. Easily view facilities by availability and share calendars to Google Calendar or Microsoft Outlook.

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RC

Rahul C.

Technical Expert | Systems Architect

Mid-Market (51-1000 emp.)

11/10/2020

"User friendly platform for managing activities, POSticketing ,etc"

3.5/5

What do you like best about CivicPlus Recreation Management?

User friendly platform in helping to run organization and associated staffs. I have used this tool in tracking activities and transactions- helping to be in track with sales and revenue. Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Recreation Management?

Pricing is expensive - it would be nice if we pay based on the module and usage of data (more like Saas) Review collected by and hosted on G2.com.

UG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

1/14/2019

"Clean and User friendly program"

4.5/5

What do you like best about CivicPlus Recreation Management?

It is easy to navigate screens and very self-explanatory. It doesn't feel cumbersome but still allows us to utilize many aspects of the programs and reporting to keep up with memberships and program registration. Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Recreation Management?

The biggest hurdle that I have encountered with the software is that it doesn't link to some of the marketing software that we have been utilizing. I would like it to be able to automatically sync with our email marketing to streamline all our messaging. Review collected by and hosted on G2.com.

Recommendations to others considering CivicPlus Recreation Management:

We originally started using other software because they were less expensive during the bid process, however after experiencing constant issues with the prior software we switched to CivicRec and have so far been very pleased with the consistency of our reporting as well as the ability to easily move between various screens. Review collected by and hosted on G2.com.

What problems is CivicPlus Recreation Management solving and how is that benefiting you?

We had massive issues with our prior software not accurately reporting accounting information and CivicRec has proven to not only be much more accurate in terms of reporting but also has been much easier to navigate and access all the various reporting options that we need. Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

1/23/2018

"Does what is says it does - sort of"

2/5

What do you like best about CivicPlus Recreation Management?

Simple user interface - visually it is easy to learn quickly Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Recreation Management?

Most everything else. Buggy, unpredictable performance depending on browser. Limited functionality - specifically in communication with customers and scholarships. Not mobile friendly - we consistently warn our customers not to try to register via their mobile phones because it leads to so many issues. Registration/checkout can be confusion for some of our customers, and have had issues on high traffic registration days Review collected by and hosted on G2.com.

Recommendations to others considering CivicPlus Recreation Management:

Be sure that it has all the functions you need - especially considering special features like scholarship tracking, specific reports, etc Review collected by and hosted on G2.com.

What problems is CivicPlus Recreation Management solving and how is that benefiting you?

Not able to apply scholarships to accounts and also track the amount of scholarship funds used per child.

Searching for users can be difficult, would like to be able to search by phone #, email address, address rather than just name

Like being able to Review collected by and hosted on G2.com.

TS

Todd S.

Marketing Coordinator

Government Relations

Small-Business (50 or fewer emp.)

12/13/2016

"Amazing, One-of-a-kind Recreation Software!"

5/5

What do you like best about CivicPlus Recreation Management?

Rec1 never removes features or functionality but are continuing to grow and expand their accounting, user interface, and POS management and to this day accomplishes everything we want in a recreation/POS/facility software. Accounting is also streamlined and easy to use.

Another cool feature is the customer roadmap where you can submit or vote on ideas for further development. There were even times they developed new parts of the software simply because we asked. For the cost of 1% of our revenue, this service it's absolutely worth every penny! Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Recreation Management?

Our only complaint when compared with other software companies comes from the lack of phone support. They do have an emergency line but generally correspondence is done through email. Having the ability to pick up a phone and immediately talk with an expert would be nice rather than the unknown timeframe of email (although still fairly quick). Review collected by and hosted on G2.com.

Recommendations to others considering CivicPlus Recreation Management:

We looked for software that could do everything we wanted and it didn't exist at the time. Rec1 was the best option and with their continual development I can safely say they do EVERYTHING we want it to do. Besides, if it doesn't do it now, it probably will soon. Review collected by and hosted on G2.com.

What problems is CivicPlus Recreation Management solving and how is that benefiting you?

We are a city organization in Idaho and we've been working with Rec1 for about a year now and our experience has been excellent. We use this software for recreation signups and management, leagues & coaching, Aquatic Center and museum POS management, and facility signup & management. The software had a few small bugs and didn't do 100% of what we wanted when we signed up but that quickly changed. Rec1 worked though every "demand" we had and were very pleasant and knowledgable with all that their software can do. Review collected by and hosted on G2.com.

MB

Michelle B.

Small-Business (50 or fewer emp.)

11/4/2016

"Rec1 is an amazing company that we have been with since the beginning!"

5/5

What do you like best about CivicPlus Recreation Management?

I like that they are very quick to respond when you have a question or an issue. The staff with rec1 are always looking for ways to improve their software and try to add as many features as possibly with each new version they release. It is also nice that the software is so easy to use on the backend when you are setting up your facilities and programs. When you are training someone that has never used the software you won't have to worry about them catching on. They also have nice features for creating membership cards and for streamlining coaches information. Review collected by and hosted on G2.com.

What do you dislike about CivicPlus Recreation Management?

The system is sometimes difficult for people to use when they are trying to register online. There are several steps involved with setting up accounts and getting through the checkout process. There is nothing really wrong with the system though. It is mostly user error. Review collected by and hosted on G2.com.

Recommendations to others considering CivicPlus Recreation Management:

I highly recommend you try this product and work with this organization. They are a great team and the software makes a HUGE difference in your day to day operations. Review collected by and hosted on G2.com.

What problems is CivicPlus Recreation Management solving and how is that benefiting you?

We went from being an all cash organization to having online and credit card capabilities. This helped to speed up the registration and reservation processes and also made it convenient for customers to interact with us from the comfort of their homes. We have definitely noticed growth in our sales since we partnered with Rec1. Review collected by and hosted on G2.com.