---
title: CIPHR Reviews
meta_title: 'CIPHR Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CIPHR works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 6
  scale: '5'
date_modified: '2026-08-05'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---

# CIPHR Reviews
**Vendor:** CIPHR  
**Category:** [Core HR Software](https://www.g2.com/categories/core-hr)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 6
## About CIPHR
We're the go-to HR and payroll software and solutions partner for medium and large organisations in the UK. Our integrated HR, payroll, benefits, learning and recruitment software, services and content provide invaluable insights to HR and payroll teams, helping to inform their people strategy and grow and develop their organisations. We empower the HR and payroll community with intelligent people data solutions that help HR be heard, in the boardroom and across the business. People are at the heart of every organisation. Which means HR teams like yours are the driving force that shapes, supports and sustains your people. HR isn’t just an admin function anymore: it’s the engine behind commercial and strategic success. Ciphr's product suite include: - Self-service central HR - Payroll software - CIPP's Software Product of the Year 2025 - Integrated HR and payroll software - LMS - eLearning content - Employee benefits platform - Applicant tracking sytsem (ATS) - Onboarding software - In-built AI functionality When HR is hampered by bad technology, low confidence, and poor credibility, organisations suffer. From diminished engagement, lack of productivity, and missed goals. But when HR has the tools, visibility, and senior sponsorship it deserves, it has the power to transform lives, careers, and cultures. To help people thrive. To reduce turnover. To accelerate performance. And to set the scene for success. We’re here to amplify HR’s impact. To elevate its voice in the boardroom. To help it develop managers, shape leaders, and make meaningful change happen. Let’s get HR the recognition it deserves – together.



## CIPHR Pros & Cons
**What users like:**

- Users find CIPHR's **ease of use** enhances adoption with its intuitive and straightforward HR features. (2 reviews)
- Users find CIPHR's **user-friendly HR element** intuitive and easy to configure, enhancing overall adaptability and satisfaction. (2 reviews)
- Users find CIPHR's **comprehensive features** user-friendly and intuitive, facilitating quick adaptation across the organization. (1 reviews)
- Users appreciate the **implementation ease** of CIPHR, finding it intuitive and user-friendly for quick adaptation. (1 reviews)
- Users find the **intuitive design** of CIPHR makes it easy to configure and adopt across the organization. (1 reviews)

**What users dislike:**

- Users experience **poor customer support** with Ciphr, facing long response times and challenges in resolving payroll issues. (2 reviews)
- Users express concerns about the **lack of knowledge** in payroll services, leading to unresolved issues and delayed responses. (1 reviews)

## CIPHR Reviews
  ### 1. Poor Service Levels and Broken Integrations Hold It Back

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2026

**What do you like best about CIPHR?**

You can customise it...which is a pretty standard feature

**What do you dislike about CIPHR?**

The service levels were poor, functionality lacking, integrations (from module to module) didn't work

**What problems is CIPHR solving and how is that benefiting you?**

None - we ended up leaving, and are glad we did

  ### 2. CIPHR HR and Payroll recent implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about CIPHR?**

HR element of the system is very user friendly, intuitive and easy to configure. HR consultancy provided throughout the project has been very good. The organisation as a whole have quickly adapted to and adopted the new system in place, and prefer it much more than the incumbent HR platform, which was clunky & outdated.

**What do you dislike about CIPHR?**

Payroll services provided are not yet to the standard expected, with numerous issues taking a pro-longed period of time to work through with Ciphr, albeit some are teething issues which are to be expected during the early stages of a new payroll implementation. The time taken to respond to issues that have been escalated has been very poor

**What problems is CIPHR solving and how is that benefiting you?**

The recently implemented Ciphr platform is helping the organisation fulfill it's core HR and Payroll responsibilities, as well as recruitment and onboarding. We inted to make wider use of the services offered by also implementing case management, and possibly L&D and talent options further down the line. It is enabling the organisation to deliver a far more modern, intuitive and aesthetic HR offering to employess, in a much more accessible manner. It will also provide the organisation with a greater breadth of MI, as well as much easier access to this.

  ### 3. CIPHR Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2018

**What do you like best about CIPHR?**

Really great way for storing HR contacts and client information, it was straight forward and simple to use.

**What do you dislike about CIPHR?**

It was hard to get people to respond from the help desk perspective when you had technial queries etc on the database.

**Recommendations to others considering CIPHR:**

Again more help tutorials or options to help the user navigating the site, because employers do not always give training how to navigate the system  

**What problems is CIPHR solving and how is that benefiting you?**

I could put in contacts that I made from networking events and also the log the communications between me and the client or potential client and manage the relationship accordingly through CIPHR it really was the one stop shop for candidate relationships and also loved the tracking effects of communications and what stage of the relationship you were in with the client.

  ### 4. Cipher best ATS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sahil K. | GCP Data Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about CIPHR?**

Cipher is one of the popular software which helps in smoothly managing applications and track them with ease. 
The overall experience is very rich.

**What do you dislike about CIPHR?**

I liked everything about the software as it is very easy to use and handle. 
We can track multiple applications in single go. 
I didn't find anything as such which needs improvement.

**What problems is CIPHR solving and how is that benefiting you?**

This software helps me in managing all the applications very easily due to which I don't need any other software for the same.

  ### 5. Ciphr

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** August 03, 2022

**What do you like best about CIPHR?**

Making payroll easier both for the HR as well as for the candidate. It is a connected platform focused entirely on HR and with a statistical dashboard.

**What do you dislike about CIPHR?**

Dashboard UI has a lot to consume for a user. It might be better if user can customised tabs.

**What problems is CIPHR solving and how is that benefiting you?**

payroll integration made employees payroll easier to process and thus help in saving time to complete the repeatitive process.

  ### 6. It has a very professional layout and easy navigation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** NH C. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about CIPHR?**

I like its automated processes that improve efficiency and easy navigation without compromising its professional-looking layout. We use it in storing employee records.

**What do you dislike about CIPHR?**

It has not taken away a lot of the time-consuming admin burden due to being expensive. This product is very much effective, but the company should lower its price.

**What problems is CIPHR solving and how is that benefiting you?**

With the help of CIPHR, we feel comfortable managing our employee records. It helps us in tracking employee attendance and managing payroll data. We are thankful that it has enabled us to grow our business.


## CIPHR Discussions
  - [What is CIPHR used for?](https://www.g2.com/discussions/what-is-ciphr-used-for)

- [View CIPHR pricing details and edition comparison](https://www.g2.com/products/ciphr/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-06+04%3A04%3A03+-0500&secure%5Bsession_id%5D=2f5c6192-d302-4678-a613-4a173978943b&secure%5Btoken%5D=edfe07ecb8bda0b49432b6cc9130ed7c2e3fd67d9ba60695565b12189a187f16&format=llm_user)

## CIPHR Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration
- Goal Management
- Benefits Management
- Employee Management
- Workflow Management
- HR Management
- Recruitment Management
- Payroll Management
- Compliance Management
- Document Management
- Calendar Management
- Performance Management
- Time Off Management
- Compensation Management
- Training Management
- Timesheet Management
- Talent Management
- Commission Management

**Employee Self Service**
- Web Portal
- Benefits Manager
- Mobile
- Self Service Portal

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payroll Entry
- Time Off Accrual
- Direct Deposit
- Expense Reimbursement
- Pre-tax Deductions
- Wage Garnishment
- Approvals
- Check/W-2 Printing
- Check/W-2 Delivery
- Split Deposits

**Sourcing**
- Candidate Search
- Career Page Configuration
- Social Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Customizable Templates

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Generative AI**
- AI Text Summarization
- Generative AI

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Reminders
- Applicant Tracking
- Time & Attendance
- Predictive Analytics
- Learning & Development
- Employee Database
- Employee Engagement
- Self Service Portal
- Sick Leave Tracking
- Customizable Branding
- Mobile App
- Access Controls/Permissions
- Onboarding
- Customizable Reports
- 360 Degree Feedback
- Customizable Templates
- AI Copilot
- Reporting/Analytics
- Succession Planning
- Data Import/Export
- Approval Process Control
- Surveys & Feedback
- Offboarding
- Employee Profiles
- For Cloud
- Employee Training
- Time Off Requests

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Taxes**
- Tax Calculation
- Tax Filing
- Automatic Tax Payment

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Content**
- Automation
- File Sharing

**Integration**
- API / Integration
- Time Tracking Integration
- Accounting Integration
- Core HR Integration
- API
- 401(k) Tracking
- Expense Tracking
- Vacation/Leave Tracking
- Third-Party Integrations
- Third-Party Integration

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management

**Platform**
- Reporting and Dashboards
- User, Role, and Access Management
- Performance and Reliability
- Scalability
- Payroll Reporting
- Activity Dashboard
- Compensation Management
- Timesheet Management
- Performance Management
- Benefits Management
- Document Management
- Payroll Management
- Compliance Management
- Cash Flow Management
- Team Management
- Policy Management
- Calendar Management
- Mobile Access
- Attendance Management
- Deduction Management
- Employee Management
- Reimbursement Management
- Audit Management
- Receipt Management
- Time Off Management
- Workflow Management
- Expense Management

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Reminders
- Employee Profiles
- Generative AI
- Alerts/Notifications
- W-2 Preparation
- Multi-Country
- Employee Database
- Reporting & Statistics
- Employee Self Service
- AI Copilot
- Data Import/Export
- Multi-State
- Approval Process Control
- Tax Compliance
- Access Controls/Permissions
- Time Tracking
- Customizable Reports
- Web-based Deployment
- Payroll Outsourcing
- Expense Claims
- Multi-Currency
- Corporate/Business
- Chatbot
- 1099 Preparation
- Auto Update
- Time & Attendance
- AI/Machine Learning
- Employee Onboarding
- Batch Processing
- Accounting
- For Accountants
- For CPA Firms
- Multi-Location
- Reporting/Analytics
- For Small Businesses

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

## Top CIPHR Alternatives
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