Cin7 Omni Features

Verify shipping preferences

Track orders and their statuses as they move along the supply chain

Manage orders for products that are unavailable due to inventory shortage

Track products that are for sale at a reduced price or part of coupon promotions

Track orders throughout the fulfillment process

Create, send, and track purchase orders and their statuses

Supports various barcode symbiologies such as UPC, ISBN and ISMN

Supports advanced serilaization and sequentially numbered bar codes

Provide barcodes with precise bar width specifications and readable text formatting

Ability to print barcodes directly to a printer with various formats.

Ability to integrate with existing inventory, warehouse management, ERP and other third party software

Process of printing custom labels through various methods.

Store payment data and customer information

Support and/or integrate with a payment gateway(s)

Automate billing and contracts

Accomidate automatic payments from various payment methods

Receive data and information in real time

Optimizes business operations across multiple channels

Creates a single data repository of inventory and customer information

Receive data and information in real time

Allows administrators to customize to accommodate their unique process. Includes ability to create custom objects, fields, rules, calculations, and views.

Enables users to view and transact business with the same content in multiple languages and currencies.

Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Automates a process that requires a series of steps that typically require intervention by several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action.

Access software remotely via mobile devices

Ensures product listing and order fulfillment complies with online retail regulation

Publishes products and services to desired channels

Reconciles orders, sales, and settlements across multiple channels

Integrates with third-party online marketplaces

Reports specific to sales analysis for trends and strategies

Set up connections to third-party platforms to improve business processes

Integrate with a third-party accounting system

Resources can be allocated and reallocated across multiple projects and portfolios.

Create a list of all the assets owed by a company.

Include lean project management features and best practices.

Track maintenance operations for the products sold, such as calibration or preventive maintenance

Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.

Payroll module or integration to an external payroll provider which automates the recording of payroll

Create the optimal mix of portfolios to achieve operational and financial goals.

Software supports purchase orders and provides purchasing personnel and accounts payable with visibility needed to streamline the procure to pay process

Define requisition rules for various types of procurement.

Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.

Identify and assess suppliers for different products and services.

Monitor the status of multiple types of assets.

Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.

Maintain information on warranties for the products delivered and for their components

Track and manage inventory levels to maintain proper supply

Allow customers/users to submit support queries and service requests

Track and manage schedules and meetings via an integrated calendar

Plan, manage, and track the financial activities of an individual or organization

Manage contact details and communication with clients

Create, design and manage workflows for repetitive tasks

Track and manage employee time-off, vacation, and sick leave requests

Track employee/learner's progression through training programs

Track employee schedules, availability, and performance across projects and tasks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage the planning and execution of supply chain activities

Manage employee salary processes, data, taxes, and records administration efficiently

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage and track operations and inventory within warehouses

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

Plan and coordinate all the resources, costs and time needed to execute assignments

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Streamlines data entry by auto populating recurring or predefined vendor information and invoice details

Ability to populate default customer data, set up payments from clients and automatically match customer receipts to outstanding transactions.

Automated, chronological tracking of activities that have affected a specific operation, procedure, event or record

Create and revise an unlimited number of budget, plan and forecast scenarios.

The system automates the dunning process to help drive collections

General reporting offered covers all of the standard financial statements and meets the basic needs of the business

The layout of the invoice template is fully customizable and allows users to add or remove fields and create new templates.

Create journal entries based on previously entered information, schedule future entries, and allow Journal Entries to be uploaded from an external source.

Ability to track cash positions across all accounts, banks, business units, and countries

Multi-ledger and multi-entity architecture, with automated consolidations, inter-entity transactions and eliminations

Ability to manage, track and report on numerous payment types. Customize and automate complex purchase to pay work flow.

Automate recognition of revenue and expenses by defining recognition templates.

Transactions are imported from source systems and automated matching reconciles majority of transactions using flexible, user defined matching and grouping rules.

Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc., which can also be used for reporting purposes.

Ability to schedule payments at predefined dates and times

Payments can be processed by batch without manual intervention

Clearing of electronic payments to transfer funds from customers to suppliers

Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Automate processes to manage leads, contacts, opportunities and sales activities

Automate workflows and trigger campaigns based on customer actions

To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.

Ability to input, modify and extract data from the application in bulk through a structured file.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Tools to facilitate the production of information and promote efficiency

Receive data and information in real time

Provides a channel for team members to share media files, communicate, and work together

Analyze survey results via statistical testing or crosstabs directly within the software

Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.

Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Maintain visual on stock levels

Track available inventory and manage flow of goods to/from warehouses

Reserve goods that have been added to cart and update stock levels

Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory

Provides users with features to verify item locations and quantities

Manage and support multiple locations

Scan barcodes to ensure accurate pricing and label tracking

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize the specifications of a finished product to meet the particular needs of a customer

Import and export data to and from software applications

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Cross-checking financial records with physical inventory counts and records

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Generate quotes or estimates for customers

Access previous interactions or concerns to maintain customer relationships

Create invoices from scratch or have recurring invoices

Manage the process of receiving, preparing, and delivering orders for goods/products

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track orders being shipped to customers

Assign issues and tasks based on availability or required skills

Create, design and manage workflows for repetitive tasks

Manage and track operations and inventory within warehouses

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Use AI to generate content in the form of text, images, videos, etc.

Create, manage, and send invoices or bills to customers

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Manage order deliveries until they are received by the customers

Receive system updates as soon as any changes are made

Track and facilitate returns of products sold

Process of printing custom labels through various methods.

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Manage and track customer orders for goods, investments, or any other purchases

Create and manage digital catalog of products/services with their details, specifications, and price

Track and manage inventory levels to maintain proper supply

Set up connections to third-party platforms to improve business processes

Intended to be used by online stores

Manage customer orders that cannot be filled immediately due to out-of-stock items

Manage all supplier data and operations

Software's ability to perform similar action on multiple similar files simultaneously

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Assess and optimize pricing markdowns, special offers, or other promos

Application programming interface that allows for integration with other systems/databases

Manage and handle various international currencies

Generate or print labels that contain shipping information for packages

Store and organize information about customers and previous interactions

Send / receive, process, and execute orders

Enable the process of exchanging one item for another

Add customized logos and colors to align with company branding

Manage special order requested by a customer

Form predictions based on past and present data/trends

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Scan barcodes to ensure accurate pricing and label tracking

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage all supplier data and operations

Create, design and manage workflows for repetitive tasks

Customize data fields to support various needs and use cases

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Use AI to generate content in the form of text, images, videos, etc.

Import and export data to and from software applications

Track and facilitate returns of products sold

Alter the layout and content of reports

Track orders throughout the fulfillment process

Information, data and reports that are being tracked over time

Manage and track orders being shipped to customers

Receive data and information in real time

Manage the buying, selling, and holding of stocks

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Send / receive, process, and execute orders

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Create, manage, and send invoices or bills to customers

Application programming interface that allows for integration with other systems/databases

Premade examples and templates for labels

Add customized logos and colors to align with company branding

Track stock count levels to manage product reordering

Track and assign specific serial numbers to products

Pre-designed layouts that can be customized to match preferences and requirements

Manage and support multiple locations

Maintain and control the stock level of inventory

Manage and track operations and inventory within warehouses

An order generated by a seller to a customer, containing details about products or services

Access software remotely via mobile devices

The ability to identify a barcode on or within an image or packaging

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Track and manage inventory levels to maintain proper supply

Track and document all activities across devices, networks, and other systems

Manage and track customer orders for goods, investments, or any other purchases

Track the status over time for a request, process, asset, or transaction

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create labels for products that contain required information such as colors, sizes, dates, etc.

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create, send, and track purchase orders and their statuses

Identify the physical location of an individual, asset, device, etc.

A record of all activities within the system, including user access, changes made, etc.

Software's ability to perform similar action on multiple similar files simultaneously

Manage all supplier data and operations

Manage and track orders being shipped to customers

Manage and track customer orders for goods, investments, or any other purchases

Manage the planning and execution of supply chain activities

Outsource and manage third party logistics

Create, design and manage workflows for repetitive tasks

Use AI to generate content in the form of text, images, videos, etc.

Access software remotely via mobile devices

Customize data fields to support various needs and use cases

Plan, manage, and track the financial activities of an individual or organization

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Maintain and control the stock level of inventory

Manage all inbound & outbound activities relating to each dock

Manage the attendance, schedule, and payroll of the labor workforce

Pick and route items from inventory locations to their designated destinations

Group and package individual but related items as one package set

Active monitoring of systems, applications, or networks

Manage occupancy and space utilization in facilities and buildings

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track and manage all activities and assets in the yard of a warehouse or distribution center

Track and manage adherence to policies for any service, product, process, or supplier

Track and manage inventory levels to maintain proper supply

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Track and facilitate returns of products sold

Generate or print labels that contain shipping information for packages

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Record customer information, purchase history, and other notes

Generate or print labels that contain shipping information for packages

Electronically collect payments for goods or services

Add customized logos and colors to align with company branding

Application programming interface that allows for integration with other systems/databases

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Create and send email blasts/campaigns

Receive system updates as soon as any changes are made

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Import and export data to and from software applications

Pre-designed layouts that can be customized to match preferences and requirements

Checkout of online store

Use AI to generate content in the form of text, images, videos, etc.

Track stock count levels to manage product reordering

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage and support multiple locations

Manage and handle various international currencies

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Import and export data to and from software applications

Timed notification for any upcoming task, deadline, appointment, or activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create, manage, and send invoices or bills to customers

Accept and process customer payments for products or services using hardware and software

Generate quotes or estimates for customers

Pre-designed layouts that can be customized to match preferences and requirements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Add customized logos and colors to align with company branding

Assemble applications and processes by dragging over and arranging pre-built components

Define levels of authorization for access to specific files or systems

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Manage and support multiple locations

Material list of manufacturing parts and associated costs

View and track pertinent metrics to find patterns and gain insights from data

Alter the layout and content of reports

Interact with data visualization elements, such as charts and graphs, to drill down into data

Technological processes and strategies used for collecting, managing, and analyzing organizational data

Import and export data to and from software applications

Print paychecks issued to confirm payment of wages or salary

Track factors that affect pricing and adjust prices accordingly to increase sales

Includes functionalities for creating custom eCommerce websites

Customize data fields to support various needs and use cases

Organize and group data or items based on various criteria

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Maintain and control the stock level of inventory

Checkout of online store

Alter the layout and content of reports

Reports specific to sales analysis for trends and strategies

Accept and process credit card transactions

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage and support multiple locations

Access the system via a mobile application

Use AI to generate content in the form of text, images, videos, etc.

Data is backed up automatically to prevent data loss

Process of printing custom labels through various methods.

Accept and process customer payments for products or services using hardware and software

Manage and handle various international currencies

Online portal through which end users can access the system, manage tasks, or obtain information

Send / receive, process, and execute orders

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Internal and external product tracking codes

Create, manage, and send invoices or bills to customers

Track the status of assets and whether they're checked in or out

Scan barcodes to ensure accurate pricing and label tracking

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Provides a channel for team members to share media files, communicate, and work together

Create backups and provide methods to recover deleted/lost data

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Ability to link barcodes or serial numbers with specific items for identification

Group and package individual but related items as one package set

Access software remotely via mobile devices

Predict future data based on historical data sets

Monitor product stock levels

Cross-checking financial records with physical inventory counts and records

Application programming interface that allows for integration with other systems/databases

Access to a library of manufacturing parts, models, and specs

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Track stock count levels to manage product reordering

Create custom predefined rules for prices for products and services

Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving

Allows users to sync inventory across multiple stores, marketplaces, and warehouses

Allows users to connect sales channels to specific warehouses.

Allows products or services to be sold internationally

Create, send, and track purchase orders and their statuses

Scans products or services before shipping to ensure accuracy

Track and facilitate returns of products sold

Manage and track orders being shipped to customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Design, communicate, and distribute incentives to perform a specific action

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Built-in website builder or integration with third-party site

Capture, organize and track product-specific data and information in a centralized location

Streamlines order fulfillment and processing

Optimizes product copy, images, and information

Monitors and updates product/inventory data, pricing, and availability to stay up-to-date

Optimize and manage the search engine optimization efforts for a website or digital content

Manage various distribution channels, build relations with channel partners, and track their performance

Reports created by the user to cater to specific requirements. If you can build it in Excel, you can build it in the custom report writer

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance

Provide integration with analytics and business intelligence software, or specialized products such as Corporate performance management solutions.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Manages the transfer of products between incoming and outgoing shipments

Provides features to automate and simplify recieving such as tracking lot numbers

Helps users pick products from multiple locations and prepare them for packing

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Track products and raw materials shipped by suppliers, from origin to destination.

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Ability to establish multiple price levels and choose between multiple costing methods such as Average, LIFO, FIFO and Specific Unit.

Customizable reporting allows insight into usage of inventory and services.

Real time inventory tracking. Maintains accurate "On Hand" infomation by matching reserved inventory requested on purchase and sales orders.

Support multiple picking methods such as batch, wave, or zone picking.

Create schedules for picking activities based on inventory availability.

Match the products received with the corresponding purchase orders and add them to inventory.

Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.

Supports the effective planning of manufacturing production based on materials, labor, and machinery.

Manage and track all inventory records across warehouses and retail locations through a single unified database.

Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.

View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.

Set low stock thresholds and receive automatic alerts when stock decreases to that level.

Automatically adjust inventory for product bundles, kit orders, and product variations within the system.

Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.

Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.

Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.

Track inventory costs and costs of goods sold (COGS) with accounting software integrations.

Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Track actual spending to ensure it's in line with the planned budget

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track the status over time for a request, process, asset, or transaction

Forecast customer demand using historical insights and simulations

Access previous interactions or concerns to maintain customer relationships

Track and assign specific serial numbers to products

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Forecast customer demand using historical insights and simulations

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Define and manage physical and virtual warehouse locations

Provide a visual representation of all the locations in a warehouse

Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics

Allows users track worker performance over a set period of time

Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors

Allows users to track and use WMS data to determine vendor costs and quality

Track orders throughout the fulfillment process

Track the duration and expiration of warranty as well as any obligations under that warranty

Track and assign specific serial numbers to products

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Enter and convert orders and quotes

Register received orders in the system

Provide real-time notifications and status updates

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

The ability to enter orders from a remote location such as a computer, mobile, or tablet.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Makes informed choices based on available data and objectives

Generate or print labels that contain shipping information for packages

Ability create labels with a WYSIWYG editor

Ability to design barcodes with a full color editor

Provides users with graphic imports in different formats

Allows users to add 1D and 2D bar codes to your labels.

Allows users to encode RFID tags

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Labels used to alert warehouses of any pertinent information before workers scan or unpack the product

Allows users to manage all thier clients on one system

Allows users to connect marketplaces for each client

Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size

Track and facilitate returns of products sold

Manage and track customer orders for goods, investments, or any other purchases

Manage and track orders being shipped to customers

Track products that are for sale at a reduced price or part of coupon promotions

Track collected or paid charges for services performed or access granted

Manage goods purchased or received from third-party suppliers/consignors

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Purchase and replenish product stock based on inventory levels and needs

Manage and track operations and inventory within warehouses

Create, send, and track purchase orders and their statuses

Print and scan barcode or labels

Manage and control operations that take place on the shop floor or factory floor

Manage all supplier data and operations

Track and manage inventory levels to maintain proper supply

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Tool used to determine accurate pricing and product eligibility for borrowers

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

An order generated by a seller to a customer, containing details about products or services

Define the structure of finished products to identify which raw materials, operations, and labor are needed to produce them.

Monitor product defects, identify causes and provide corrective actions to improve quality.

Calculate demand by consolidating data from multiple sources.

Define and implement workflows for inspections, including rules for escalations and notifications.

Track resource availability for raw materials and production capacity.

Create and implement master production plans for multiple production lines and locations.

Determine what raw materials are required for production, based on demand, production capacity, and inventory availability.

Generate production plans based on demand and resource availability.

Identify rejected products and decide either they can be repaired or discarded.

Assign equipment and monitor shop floor activities during various production stages.

Track production waste such as scrap, as well as returns that cannot be repaired.

Track work in process (WIP) across multiple production lines and manufacturing locations.

Track status of orders from shipment to delivery

Provide customers access to their information in order to answer FAQs

Automatically send emails using certain triggers to notify customer service of issues

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Managing orders that a customer purchases repeatedly and regularly

Available to promise provides information on future availability of products that are either planned for production or purchased but not received.

Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.

Rules ensure that users select only compatible options and that all required items are included

Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.

Allows fully customizable portal for customer to enter tickets, provide feedback and communicate with service agents

Allows clients to book jobs through the desktop page or within the app.

Notifies field service workers of their upcoming assignments.

Enter product/part numbers and manage the prices associated with them and allow users to use this information when creating quotes and sales orders.

Allows users to search, filter, sort and select items to be added to quote

Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.

Allows users to create a quote that contain information on products, prices and associated discounts, which can be converted to sales orders.

Functionality to allow users to process returns/refunds either via self service or contacting customer service.

Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience

Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.

Creates and assigns support tickets, scheduling them in a timely manner.

Images can be displayed of options to enable users to visualize product options as it is being configured

Automates core HR functions such as talent management, employee evaluation and learning management

Create, manage and track all task activities and progression

Customize data fields to support various needs and use cases

Create, send, and track purchase orders and their statuses