--- title: Cin7 Omni Reviews meta\_title: 'Cin7 Omni Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 121 reviews by the users' company size, role or industry to find out how Cin7 Omni works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 121 scale: '5' date\_modified: '2026-08-07' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Cin7 Omni Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of managing inventory** and production jobs seamlessly with Cin7 Omni's support and simplicity. [(4 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480665&qs=pros-and-cons#reviews) Users find Cin7 Omni's **ease of use** exceptional, comparing it to a simple Excel spreadsheet for inventory management. [(3 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480071&qs=pros-and-cons#reviews) Users appreciate the **helpful support** provided, especially in navigating reporting and data exploration effectively. [(2 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480450&qs=pros-and-cons#reviews) Users appreciate the **ease of managing inventory and orders** within Cin7 Omni, enhanced by excellent support during setup. [(2 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1479611&qs=pros-and-cons#reviews) Users appreciate the **ease of reporting** in Cin7 Omni, valuing its visibility and helpful support for data exploration. [(2 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480459&qs=pros-and-cons#reviews) Users find the **limited reporting** features of Cin7 Omni to be clunky and outdated, affecting usability. [(2 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1479817&qs=pros-and-cons#reviews) Users face **challenges in usage** due to an outdated interface and high pricing, making it less user-friendly. [(1 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480211&qs=pros-and-cons#reviews) Users often find the **difficult learning curve** of Cin7 Omni challenging, impacting their overall experience with the product. [(1 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480816&qs=pros-and-cons#reviews) Users find the **difficult navigation** of Cin7 Omni frustrating, hindering their overall experience with the product. [(1 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480718&qs=pros-and-cons#reviews) Users note the **expensive pricing** of Cin7 Omni, citing frequent increases that strain budgets and complicate usability. [(1 mentions)](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480876&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Cin7 Omni ##### 1. Inventory Management Users love the **ease of managing inventory** and production jobs seamlessly with Cin7 Omni's support and simplicity. [ See 4 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480665&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant G.") NG Nishant G. Small-Business (50 or fewer emp.) 4.5/5 "All-in-One Platform That Empowers Business Growth" What do you like about Cin7 Omni? Cin7 Omni brings various operational tools into one platform that is the best thing of it also its ERP tools help to develop business ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. Mid-Market (51-1000 emp.) 3.5/5 "Great system for managing inventory, sales and production Jobs" What do you like about Cin7 Omni? Can manage inventory, production jobs and sales order all in one relatively easily. ##### 2. Ease of Use Users find Cin7 Omni's **ease of use** exceptional, comparing it to a simple Excel spreadsheet for inventory management. [ See 3 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480071&qs=pros-and-cons#reviews) See Related User Reviews ![Nishant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant G.") NG Nishant G. Small-Business (50 or fewer emp.) 4.5/5 "All-in-One Platform That Empowers Business Growth" What do you like about Cin7 Omni? Cin7 Omni brings various operational tools into one platform that is the best thing of it also its ERP tools help to develop business SF Starlet F. Small-Business (50 or fewer emp.) 4.0/5 "Harsh Surti provided outstanding technical support for our Cin7 Omni software." What do you like about Cin7 Omni? Great way to continuously monitor your business. Ease of use and reporting is great! ##### 3. Helpful Users appreciate the **helpful support** provided, especially in navigating reporting and data exploration effectively. [ See 2 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480450&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. Mid-Market (51-1000 emp.) 3.5/5 "Great system for managing inventory, sales and production Jobs" What do you like about Cin7 Omni? Can manage inventory, production jobs and sales order all in one relatively easily. ![Aysha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aysha S.") AS Aysha S. Mid-Market (51-1000 emp.) 5.0/5 "Suppourt Required to Pull Bespoke Reporting" What do you like about Cin7 Omni? I like the visvility and flexibility. Harshit Pandey has been super helpful in suppourtiging me navigate the reporting space. This is something I was ##### 4. Order Management Users appreciate the **ease of managing inventory and orders** within Cin7 Omni, enhanced by excellent support during setup. [ See 2 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1479611&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. Mid-Market (51-1000 emp.) 3.5/5 "Great system for managing inventory, sales and production Jobs" What do you like about Cin7 Omni? Can manage inventory, production jobs and sales order all in one relatively easily. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Supported throughout the whole setup" What do you like about Cin7 Omni? Covers all our warehouse needs - great support system during set up ##### 5. Reporting Users appreciate the **ease of reporting** in Cin7 Omni, valuing its visibility and helpful support for data exploration. [ See 2 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480459&qs=pros-and-cons#reviews) See Related User Reviews SF Starlet F. Small-Business (50 or fewer emp.) 4.0/5 "Harsh Surti provided outstanding technical support for our Cin7 Omni software." What do you like about Cin7 Omni? Great way to continuously monitor your business. Ease of use and reporting is great! ![Aysha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aysha S.") AS Aysha S. Mid-Market (51-1000 emp.) 5.0/5 "Suppourt Required to Pull Bespoke Reporting" What do you like about Cin7 Omni? I like the visvility and flexibility. Harshit Pandey has been super helpful in suppourtiging me navigate the reporting space. This is something I was ### 5 Cons or Disadvantages of Cin7 Omni ##### 1. Limited Reporting Users find the **limited reporting** features of Cin7 Omni to be clunky and outdated, affecting usability. [ See 2 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1479817&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. Mid-Market (51-1000 emp.) 3.5/5 "Great system for managing inventory, sales and production Jobs" What do you dislike about Cin7 Omni? A bit outdated feeling in the user interface side. Reports are clunky. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Supported throughout the whole setup" What do you dislike about Cin7 Omni? Could be better reporting features - i.e number of products sold in past year vs SOH ##### 2. Challenges in Usage Users face **challenges in usage** due to an outdated interface and high pricing, making it less user-friendly. [ See 1 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480211&qs=pros-and-cons#reviews) See Related User Reviews ![Joeri T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joeri T.") JT Joeri T. Small-Business (50 or fewer emp.) 0.0/5 "Used to be good" What do you dislike about Cin7 Omni? Outdated interface, extreme and frequent price hikes, not user friendly ##### 3. Difficult Learning Users often find the **difficult learning curve** of Cin7 Omni challenging, impacting their overall experience with the product. [ See 1 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480816&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 5.0/5 "One of the most flexible out-of-the-box Inventory solution" What do you dislike about Cin7 Omni? Customer Service can be slack at times. Enhancement requests are more likely to be declined by their team. Learning curve can be quite high. ##### 4. Difficult Navigation Users find the **difficult navigation** of Cin7 Omni frustrating, hindering their overall experience with the product. [ See 1 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480718&qs=pros-and-cons#reviews) See Related User Reviews ![Joeri T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joeri T.") JT Joeri T. Small-Business (50 or fewer emp.) 0.0/5 "Used to be good" What do you dislike about Cin7 Omni? Outdated interface, extreme and frequent price hikes, not user friendly ##### 5. Expensive Users note the **expensive pricing** of Cin7 Omni, citing frequent increases that strain budgets and complicate usability. [ See 1 mentions ](https://www.g2.com/products/cin7-omni/reviews?filters%5Bsentiment_snippet%5D=1480876&qs=pros-and-cons#reviews) See Related User Reviews ![Joeri T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joeri T.") JT Joeri T. Small-Business (50 or fewer emp.) 0.0/5 "Used to be good" What do you dislike about Cin7 Omni? Outdated interface, extreme and frequent price hikes, not user friendly ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 5/27/2026 "Seamless Shopify-to-Marketplace Sync for Inventory and Orders" 4/5 What do you like best about Cin7 Omni? It connects Shopify and marketplaces, so inventory and orders update automatically in one system. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Product fields like descriptions, tags aren’t always fully synced, so updates can feel a bit manual across channels. A more dynamic, real time sync for richer product data would definitely make it stronger. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? When stock management, sales, and POS all sit in one system, everything stays aligned in real time. It reduces manual work and cuts down on mistakes caused by mismatched data between channels. Review collected by and hosted on G2.com. Show More Response from Lauren Cassidy of Cin7 Omni [Editedit](https://www.g2.com/survey_responses/cin7-omni-review-12882546/official_response/edit) Hi there! Thank you for your review and feedback. We'd appreciate learning more about your experience. If possible, please email marketing@cin7.com, our team would love to chat with you! Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jagdeep L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagdeep L.") JL Jagdeep L. Finance Manager Mid-Market (51-1000 emp.) 7/1/2026 "Very Easy to Work With and Clear Direction Throughout" 5/5 What do you like best about Cin7 Omni? Very easy to work with, and they provided clear direction throughout. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Nothing it was a great experience with Harsh Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Account mapping ensuring our reporting is accurate Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller TL thi L. Small-Business (50 or fewer emp.) 4/21/2026 "Easy to Use, Needs Smarter Features" 3/5 What do you like best about Cin7 Omni? I like that Cin7 Omni's interface is clear and not too complicated to use. I also found the initial setup to be easy and simple. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Some feature is not smart enough, like when I try to give access permission to one of the reports to our staff. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Cin7 Omni manages stocks, records transactions, and transfers them to Xero. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 7/28/2026 "Exceptional Customer Service—Chamal Wettasinghe Made It Hassle-Free" 4/5 What do you like best about Cin7 Omni? the customer service, thanks Chamal Wettasinghe! He's very helpful and very accommodating. He reduced so much hassle in my last minute errand concern! Give him a raise! Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? not super user friendlt, its kinda complex for me but okay, Chamal was great! Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller SF Starlet F. VP of Content Operations Small-Business (50 or fewer emp.) 6/8/2025 "Harsh Surti provided outstanding technical support for our Cin7 Omni software." 4/5 What do you like best about Cin7 Omni? Great way to continuously monitor your business. Ease of use and reporting is great! Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Not having enough support in the US. However their technicians are top notch. Harsh Surti provided outstanding technical support for our Cin7 Omni software. Despite working across Central Time, Harsh remained relentlessly proactive—scheduling calls, sending detailed emails and follow-ups—and resolved a persistent login issue that spanned over a week. His deep product knowledge, patience and clear communication not only got me up and running but also demonstrated the high level of service Cin7 delivers. I’m happy to share this experience on G2 to help others make an informed decision about multichannel retail software. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? It integrates with our other business software and allows us to have an easy inventory and POS system when going to trade shows. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nishant G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nishant G.") NG Nishant G. Executive Recruiter Small-Business (50 or fewer emp.) 11/21/2025 "All-in-One Platform That Empowers Business Growth" 4.5/5 What do you like best about Cin7 Omni? Cin7 Omni brings various operational tools into one platform that is the best thing of it also its ERP tools help to develop business Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? I personally thing the bugs issues and the customer support concerns are the things they should take care of Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? The best problem solving part is it keeps stock in sync in real time, reducing overselling and under-stocking this helps the business to be stable Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 7/29/2025 "Okay most of the time" 3.5/5 What do you like best about Cin7 Omni? Marketplace and Shopify API integration / team members Jean LeMunyon, Francis Suan, and Dennis Clarke Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Bugs, bugs that happen randomly and resolve itself (mostly happening at end of the month), worst onboarding experience. Last year my onboarding specialist left the company in the middle of onboarding, and brought in Baljeet Dhillon. She would not hop on calls or answer questions. basically dodged me until my 2 week free time after go live was complete. Can't send multiple tracking numbers to Shopify, can't send automated emails in Omni. I would hope to get a full onboarding experience to understand the capabilities of the system. We are probably not using all of the features. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? Inventory control, amazon FBA transfers, POs Review collected by and hosted on G2.com. Show More Response from Lauren Cassidy of Cin7 Omni [Editedit](https://www.g2.com/survey_responses/cin7-omni-review-11451995/official_response/edit) Hi there! Thank you for your review. Our team appreciates your input and would love to discuss further in an effort to provide you more support. Would you be able to email feedback@cin7.com to speak with a member of our team about your experience? We look forward to talking with you soon. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods") AS Verified User in Sporting Goods Small-Business (50 or fewer emp.) 7/10/2025 "Questions and answer session with Jean LeMunyon" 4.5/5 What do you like best about Cin7 Omni? Ease of use, customer support - especially from Jean LeMunyon, being able to have face to face service and with a real person who is also will and understanding on wanting to help and teach ways to overcome challenges or restriction like Jean LeMunyon. No AI, an actual lovely human being. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? Can get a little lost with all the settings and where to find important permissions to attain full functionality. Be nice to have more frequent check in's each year with Jean Le Munyon. As our business evolves and expands so does our purpose for CIN7 and more access to an established support person would be great for the future. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? All aspects of operations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anthony G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony G.") AG Anthony G. COO Manufacturing Mid-Market (51-1000 emp.) 5/2/2025 "Great system for managing inventory, sales and production Jobs" 3.5/5 What do you like best about Cin7 Omni? Can manage inventory, production jobs and sales order all in one relatively easily. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? A bit outdated feeling in the user interface side. Reports are clunky. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? All in one software for order and inventory management. Able to track inventory across a wide range of SKUS. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Aysha S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aysha S.") AS Aysha S. Senior Logistics & Operations Manger Mid-Market (51-1000 emp.) 1/15/2025 "Suppourt Required to Pull Bespoke Reporting" 5/5 What do you like best about Cin7 Omni? I like the visvility and flexibility. Harshit Pandey has been super helpful in suppourtiging me navigate the reporting space. This is something I was not aware of at all - he's been able to teach me and help me explore the data i needed on a last minute basis. Review collected by and hosted on G2.com. What do you dislike about Cin7 Omni? I do struggle with the time difference, however in this case with your 24hour CS suppourt i was able to get the help i needed. Review collected by and hosted on G2.com. What problems is Cin7 Omni solving and how is that benefiting you? I needed closer visibility on reporting data and was able to find this via Harshit P and your reporting systems. Review collected by and hosted on G2.com. 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