ChurnZero is the AI platform and partner for customer growth. Customer teams use ChurnZero to drive revenue and retention, work more efficiently, and deliver the best possible customer experience.
The platform unifies your customer data, your team’s expertise, and AI in a single system designed to elevate and scale your customer team. It provides clear insight into what customers need and helps you deliver on it. You can expand product usage and value, turn customers into long-term advocates, and scale your programs easily as your customer base grows.
ChurnZero’s AI agents are purpose-built for the specific needs of customer success teams. They read your customer data, are embedded in your team’s existing workflows, and are flexible by design. You choose how much you want AI to do, and where and when it does it, so you’re always in control.
ChurnZero is more than software. Our CS, implementation, and support teams are true partners who ensure your team succeeds at scale.
Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C., and Amsterdam.