[ Chargeb... Reviews ](https://www.g2.com/products/chargebee-retention/reviews) [ Chargeb... Reviews ](https://www.g2.com/products/chargebee-retention/reviews) # Chargebee Retention Pricing Overview [Editedit](https://my.g2.com/chargebee-retention/pricings) Free Trial ## Chargebee Retention Pricing Key Insights Last updated on Apr 09, 2026 * * * Chargebee Retention offers **3 pricing editions** , starting at **$250**. Chargebee Retention pricing tiers are designed to support different usage levels and team sizes. Chargebee Retention also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Chargebee Retention pricing table below to figure out the best fit for your needs. * * * Essentials — $250 / 50 Sessions Per Month Performace — $1,000 / 500 Sessions Per Month Enterprise — Contact Us / Per Year Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Essentials $250.00 50 Sessions Per Month [Contact Us](#) Grow your subscription services and reduce voluntary churn - Branded, personalized cancel experiences - A/B page testing - Actionable performance dashboard Show More Performace $1,000.00 500 Sessions Per Month [Contact Us](#) Maximize subscriber retention with best-in-class digital experiences - Advanced targeting - Multi-variate testing - Launch guidance and account management Show More Enterprise Contact Us Per Year [Contact Us](#) Leverage agile, flexible, and secure retention optimization solution - Smart Targeting (Machine Learning) - Multiple brands, integrations and dashboards - Best practices and strategic planning - Retained revenue reporting Show More Pricing is based on usage (monthly cancel sessions) and maximizes ROI as you grow. Depending on the tier, support is included, and a 1-time onboarding fee is charged separately. Pricing information for Chargebee Retention is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Chargebee Retention must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More ## Top-Rated Alternatives [ ![Gainsight Customer Success](https://images.g2crowd.com/uploads/product/hd_favicon/b85529a71df779e1fe2a7192bb891e31/gainsight-customer-success.svg "Gainsight Customer Success") Gainsight Customer Success 4.5/5(1,751) ](https://www.g2.com/products/gainsight-customer-success/reviews) [ ![ChurnZero](https://images.g2crowd.com/uploads/product/hd_favicon/406ee354cde7795c1eda6dbbfc881232/churnzero.svg "ChurnZero") ChurnZero 4.7/5(1,604) ](https://www.g2.com/products/churnzero/reviews) [ ![TeamSupport](https://images.g2crowd.com/uploads/product/hd_favicon/bff62c7356b8e1087645653c3217f24a/teamsupport.svg "TeamSupport") TeamSupport 4.4/5(891) ](https://www.g2.com/products/teamsupport/reviews) [ View All Alternatives ](https://www.g2.com/products/chargebee-retention/competitors/alternatives) ## Chargebee Retention Pricing Reviews (2) ![Muhammad W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad W.") MW Muhammad W. Professional Freelancer Small-Business (50 or fewer emp.) 6/20/2025 More Options - - [Respond as Chargebee Retention](https://www.g2.com/survey_responses/chargebee-retention-review-11316482/official_response/new) "Chargebee Retention has vastly improved the churn analysis and enabled to save customers." 5/5 What do you like best about Chargebee Retention? What I like most about Chargebee Retention is how it simplifies a complex problem and keeps customers from leaving. The tool helps understand why people are canceling and gives you the power to do something about it right then and there. The way you can set up different offers for different types of customers, like giving a discount to someone who really needs it, or letting another person pause their subscription. Review collected by and hosted on G2.com. What do you dislike about Chargebee Retention? The biggest win with Chargebee Retention is how it jumps in right when a customer is about to bail and gives you a chance to save them. It's incredibly smart about offering personalized options based on the customers. It saves real money by stopping churn cold, and the data it collects on why people are leaving helps you figure out what to fix in your product. Sometimes, the reporting can be a bit tricky to get what I want as a customer, and setting up all those different offers can feel a little clunky if you have a lot of variations. The biggest "downside" isn't a flaw in the tool itself, but more about its place in your strategy: it's not a magic bullet. It's fantastic for catching customers at the moment of cancellation, but it does not fix a broken product or terrible customer service. Also, you have to watch out for the pricing, especially if you get a lot of cancellation attempts, as those session fees can add up. And finally, like any new tool, it's another thing to learn and manage in your tech stack. Review collected by and hosted on G2.com. What problems is Chargebee Retention solving and how is that benefiting you? Chargebee Retention tackles two core problems: customers churning silently and the manual chaos of trying to win them back. It benefits our business significantly by directly saving revenue at the point of cancellation and providing invaluable data on why customers leave, allowing us to make smart product improvements. Plus, it frees up our team to focus on growth, not just reacting to lost customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Alice D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice D.") AD Alice D. Product Manager Mid-Market (51-1000 emp.) 2/19/2025 More Options - - [Respond as Chargebee Retention](https://www.g2.com/survey_responses/chargebee-retention-review-10859954/official_response/new) "Chargebee definitely helped lower our cancelation and pause rates!" 4/5 What do you like best about Chargebee Retention? As a subscription business, we are always looking to improve our retention metrics, like cancel rate and pause rate. We were able to create pages with chargebee retention to lower those rates, and we're constantly testing and iterating on them. Their support team is pretty good, and the analytics platform is helpful. We've also had some helpful meetings with customer representatives to help us strategize, which is cool. Review collected by and hosted on G2.com. What do you dislike about Chargebee Retention? The interface for creating offers isn't my favorite. Sometimes it can be trick to copy them or organize them for specific tests. But if you keep it simple, it's manageable. Review collected by and hosted on G2.com. What problems is Chargebee Retention solving and how is that benefiting you? Chargebee retention is lowering our cancel and pause rates, and giving us a second chance with watchlist customers (people who are considering canceling)! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [ Customer Success ](https://www.g2.com/categories/customer-success)[ Proactive Customer Retention ](https://www.g2.com/categories/proactive-customer-retention) ##### Explore More [ What is the best idea management software for a small remote team that needs a lightweight way to collect, discuss and prioritize ideas without an enterprise platform? ](https://www.g2.com/discussions/what-is-the-best-idea-management-software-for-a-small-remote-team-that-needs-a-lightweight-way-to-collect-discuss-and-prioritize-ideas-without-an-enterprise-platform)[ What's the best relational database tool for app development ](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development)[ Order Fulfillment ](https://www.g2.com/articles/order-fulfillment) [ Top-rated low-code software for mobile app development ](https://www.g2.com/discussions/top-rated-low-code-software-for-mobile-app-development)[ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[ Pros and Cons Details ](https://www.g2.com/products/chargebee-retention/reviews?qs=pros-and-cons) Show More [ What is the best idea management software for a small remote team that needs a lightweight way to collect, discuss and prioritize ideas without an enterprise platform? ](https://www.g2.com/discussions/what-is-the-best-idea-management-software-for-a-small-remote-team-that-needs-a-lightweight-way-to-collect-discuss-and-prioritize-ideas-without-an-enterprise-platform)[ What's the best relational database tool for app development ](https://www.g2.com/discussions/what-s-the-best-relational-database-tool-for-app-development)[ Order Fulfillment ](https://www.g2.com/articles/order-fulfillment) [ Top-rated low-code software for mobile app development ](https://www.g2.com/discussions/top-rated-low-code-software-for-mobile-app-development)[ What platform provides analytics on recruiter performance? ](https://www.g2.com/discussions/what-platform-provides-analytics-on-recruiter-performance)[ Pros and Cons Details ](https://www.g2.com/products/chargebee-retention/reviews?qs=pros-and-cons)