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CEX.IO

3.6
(11)

CEX.IO offers cross-platform trading via website, mobile app, WebSocket and REST API, providing access to high liquidity orderbook for top currency pairs on the market.

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CEX.IO Reviews

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CEX.IO review by Mike T.
Mike T.
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""Boutique trading platform" for crypto traders, I think Cex is progressing slow but surely"

What do you like best?

I like Cex.io mobile application, it is very convinient and simple and allow us the full actions just like in the web platform.

Expensive rates in BTC, ETH, XRP markets -it lets me sell at a slightly more expensive price than the entire market.

Simplicity in the platform - also beginners that employed in my company manage to trade with all the actions offered in this platform.

What do you dislike?

The support team takes sometimes more than 2 weeks to answer our responses, this is a big disadvantage.

Small amount of coins to trade - but as a "boutique" platform this is not so bad and they continue list significant crypto assets (for example - they are listing LTC in these days for trading).

High fees in fiat deposits/withdrawals - much expensive than other crypto exchanges.

Recommendations to others considering the product

I recommend you to use Cex.io moblie application - like i said it is very useful and giving you the same abilities the web platform gives - on your mobile. i really think they have the best mobile application for cryptocurrencies trading.

Deposit&Withdraw your funds using Visa card, sometimes it doesn't work with Mastercard cards (it happened with several users and credit cards in my company).

What business problems are you solving with the product? What benefits have you realized?

Buy, sell and general trading directly from our fiat money (using credit card or our bank account) - this ability is not offered in a lot of loyal crypto exchanges.

Crypto exchange platform that offers also reliable mobile application - this is enabling you to track your tradings and pretty much doing the same actions in your mobile phone/ipad.

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CEX.IO review by Adi M.
Adi M.
Validated Reviewer
Verified Current User
Review Source
content

"Cex.io Platform - Best Trading Convenience"

What do you like best?

- The big advantage is that in this platform all actions are simple and understandable to the user.

- Innovative design - gives a feeling of an professional and advanced platform

- In Cex.io you can convert Bitcoin to USD directly on the platform, i mean the USD is directly in your account after selling Bitcoin/other altcoin.

- Instant and directly withdrawal to credit card.

- High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - good for the sellers.

- An amazingly convenient mobile application that connected to your CEX.io personal account.

What do you dislike?

- Only few coins - you can trade In this platform with only 7 different cryptocurrencies.

- Withdraw to Mastercard credit card doesn't work most of the time - it works only with visa credit card.

- High convertion rate comparing to other exchanges - especially in Bitcoin price, Bitcoin-Cash price and Dash price - not good for the buyers.

- Mobile app security - the login only ask 4 pin code from you, without the 2-step verification using the authenticator (like other exchange's mobile apps do).

Recommendations to others considering the product

- Cex.io is convinent platform, easy to use and to understand.

- Cex.io is the only platform that enabling to convert Bitcoin to USD and withdraw the USD directly to your credit card.

What business problems are you solving with the product? What benefits have you realized?

- Convenient wallet for my business cryptocurrencies.

- Depositing bitcoin on the business account, converting it to USD, and transfer the USD to the credit card/bank account.

- Trade different crypto assets in short-term and long-term.

What Cryptocurrency Exchanges solution do you use?

Thanks for letting us know!
CEX.IO review by Sifon J.
Sifon J.
Validated Reviewer
Verified Current User
Review Source
content

"Looks nice and fancy, but it's support is bad"

What do you like best?

Platform has high rates for BTC to USD, which is good if you wish to sell bitcoin

Platform's look and feel is great, looks calming, secure and professional

Registration in UK, MSB status in FinCEN, essential licenses and strong relations with banks

Protection against DDoS attacks, full data encryption, compliant with PCI DSS standards

Reasonable trading fees for takers and makers, special conditions for high volume traders, strong offers for market makers.

What do you dislike?

Transfers take time and many times don't show up

It can take up to month for a withdraw / deposit to be processed, making the site feel like a scam

Recommendations to others considering the product

Use if if you need to get USD from bitcoin or ethereum

Use it with Visa card only and not with Mastercard

What business problems are you solving with the product? What benefits have you realized?

Main problem was getting USD from bitcoins and ethereum

Main benefit was that this website claim they can withdraw USD directly to your account

CEX.IO review by Olruf K.
Olruf K.
Validated Reviewer
Verified Current User
Review Source
content

"Deposit went 100% as expected, not a problem"

What do you like best?

Deposit went 100% as expected, not a problem

Good looking website, looks promising and secure

What do you dislike?

Support is very bad and irresponsive to problems

Credit Card Withdrawal rejected without explanation

Ticket waiting to be resolved

I can't access the trade section of CEX.IO on any of my browsers as it's getting very slow

Recommendations to others considering the product

If you choose to use it, make sure you use the right credit card that won't be rejected by the platform (I had a success with Visa card, but it failed with my Mastercard)

What business problems are you solving with the product? What benefits have you realized?

The main goal was trading coins on the platform

The main benefit was it's ability to integrate with a bank account, deposit money and withdraw to the bank account

CEX.IO review by Noam E.
Noam E.
Validated Reviewer
Review Source
content

"Cex.io - A platform that progresses slowly but surely"

What do you like best?

* Every 4 months Cex.io platform listed a new crypto asset - in these days they are listing Litecoin for trade / buy or sale.

* As a seller - i really like the difference between the prices (high convertion rates for most of the cryptocurrencies).

* It allows you to withdraw instantly fiat money to your credit card or bank account

* Advanced mobile application - working fast and allows you all of the actions you can do on the web platform.

* Variety amount of useful API's for developers - REST API, WebSocket API, FIX API - this is great and helps to cooperate with this platform as a developer.

What do you dislike?

* It feels like the security of the mobile app is low - you need to write only 4 digit code in order to log-in.

* This platform listed only few number of crypto assets to trade - BTC, ETH, BCH, BTG, Dash, XRP, XLM, ZEC and in the next month - LTC also.

* It takes long time for the support team to answer for problems/questions.

* The referral program is not rewarding enough for my opinion.

Recommendations to others considering the product

- Consider use CEX.io if you need the ability to combine the use of their special API's with your trade, or just use it in your web/mobile application.

- Cex.io for my opinion is progressing slowly but headed in the right direction, they have a bright future.

- Consider using this platform if you want the ability to convert the core cryptocurrencies to fiat money and withdraw it directly to your bank account or to your credit card - it's the only platform that we trust who offer this ability.

What business problems are you solving with the product? What benefits have you realized?

* Trade (buy and sell) crypto currencies - BTC, XRP, XLM especially.

* Deposit Bitcoins and coverting them to fiat money, and after it withdraw the money to our bank account.

* I also use their awesome API's as a developer in my business.

CEX.IO review by Holis D.
Holis D.
Validated Reviewer
Review Source
content

"Super high trading volume platform"

What do you like best?

CEX have a very high trading volume

CEX allows you to withdraw money to a bank account directly

CEX.io use same bank as Bitfinex

Bitcoin Dashboard for Android

What do you dislike?

CEX.IO doesn't allow withdrawals for any U.S. users

CEX.IO denied verification; confused my father for a politician of the same name; money stuck

CEX.IO did a typo on my country and won't correct it

24 days old support ticket

CEX.IO affiliate program suspended

More than 12hrs, BTC transfer from CEX.IO to Binance still not received

2FA Disable Request 3 weeks + 2 tickets + several tweets and emails and still completely ignored

Credit Card Withdrawal rejected without explanation

Recommendations to others considering the product

Use it if you need to convert crypto to fiat using a bank account, i've succeeded in doing it with a Visa card

What business problems are you solving with the product? What benefits have you realized?

Trading crypto currency. Main benefit was the ability to integrate with bank account to withdraw and deposit directly, which isn't possible in other platforms like Binance / Bitfinex

CEX.IO review by Deb M.
Deb M.
Validated Reviewer
Review Source
content

"The only trustworthy platform that allows you to deposit money to an Israeli credit card directly"

What do you like best?

The platform allows you to convert Bitcoin to USD on it's exchange platform, then withdraw USD directly to an Israeli credit card

The platform is very robust and it's look and feel is highly professional

The platform has a high BTC/USD conversion rate, which is very attractive when converting BTC to USD

The platform enables 2-step authentication using both SMS and Google Authenticator

The platform has a robust API which allows algorithmic trading using scripts

The platform's commissions and fees are low compared to other exchange platforms

The platform is PCI-compliant, which is a great security compliance level

What do you dislike?

High rate for buying BTC from USD making buying bitcoins less attractive

The platform failed to deposit USD to a Mastercard credit card, it was only possible using a Visa card

The platform's support is poor, takes days to reply - there is no instant support agent

The platform does not allow you to have two accounts, making you merge them and verify both of them, which is a hassle

Recommendations to others considering the product

Don't use it with a MasterCard card, use it only with Visa cards

Send the support an email and wait for a couple of days until they respond - they'll respond to you eventually, it takes time

What business problems are you solving with the product? What benefits have you realized?

Depositing bitcoin on the account, then converting them to USD, and then depositing them to a bank account using a credit card

It was the only platform that managed to use to withdraw USD

CEX.IO review by User
User
Validated Reviewer
Review Source
content

"Great exchange to buy with a visa"

What do you like best?

What I like about this exchange that allows you to associate your mastercard or visa, to buy bitcoins, ETH; DASH, XLM among others, for small amounts to help you start trading with little fee, which is advantageous for people who want to start in this world, especially people living in Latin America

What do you dislike?

What I do not like is that to check out the person must be verified, besides that the verification process is usually very long and tedious. I can not complain about the rest, I have been using it for a short time, because I am starting in this world.

Recommendations to others considering the product

Recommended for people who want to start trading, it is very easy to use the platform.

What business problems are you solving with the product? What benefits have you realized?

It has given me the benefit of being able to acquire crypts through my credit card visa. It also allows you to have a referral link to generate extras with the transactions that your referrals make

CEX.IO review by Fazluch D.
Fazluch D.
Validated Reviewer
Review Source
content

"Platform is good for getting crypto money back to a bank account"

What do you like best?

CEX is the only platform I’ve used that could transfer Bitcoin back to USD and then to a credit card

What do you dislike?

The rate for BTC was much higher that in other crypto exchanges, which made it not attractive to buy

What business problems are you solving with the product? What benefits have you realized?

Getting crypto money to my bank account, the main benefit was that due to the high BTC rate, it was highly attractive when you sell Bitcoin

CEX.IO review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source
content

"Good platform for converting back to fiat"

What do you like best?

The platform allows you to convert crypto to fiat pretty easily, which isn’t possible using other exchange platforms that I used like Binance or Bitfinex

What do you dislike?

The support isn’t really great, I’ve tried to withdraw money to my MasterCard card and it fails, the support was not helpful and I had to switch to a Visa card to be able to achieve that

What business problems are you solving with the product? What benefits have you realized?

Converting crypto into dollar and then back to fiat - the main benefit is that it’s the only platorm that actually enables that

CEX.IO review by User in Utilities
User in Utilities
Validated Reviewer
Review Source
content

"Easy payment with visa-card and Master-card to buy bitcoin and other cryptocurrencies"

What do you like best?

Multi-step identity verification for buy and sell Bitcoin and have promo for new users recently and primarily choose for payment is with visa-card or master-card

What do you dislike?

minimum amount to buy Bitcoin, ethereum and other crypto-currency must more than 20$ and we can buy only 9 crypto-currency with our Visa-Cart or MasterCard

Recommendations to others considering the product

best choise for directly purchasing famous crypto-currencies with VisaCard and MasterCards

What business problems are you solving with the product? What benefits have you realized?

More support for buying different types of crypto-currencies

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