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Kraken

3.8
(13)

Kraken is the largest Bitcoin exchange in euro volume and liquidity and also trading Canadian dollars, US dollars, British pounds and Japanese yen.

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Kraken Reviews

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Showing 13 Kraken reviews
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Kraken review by Gerard L.
Gerard L.
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"Kraken is our choice for the last 3 years, platform who supports USD/EUR together."

What do you like best?

Kraken is a simple platform and easy to understand - whether you're new or old user.

Kraken's support team really helped us with a lot issues and problems - quick responses, deep understanding.

Kraken supports USD and EUR currencies - there are few crypto exchanges that supports fiat money, and if they are - they support only USD and not USD&EUR.

What do you dislike?

Often, the list of the live orders got stuck, after refreshing it with CTRL+F5 its working again.

Kraken doesn't have a mobile application.

Kraken has small amount of crypto assets to trade (comparing to other cryptocurrencies markets).

Recommendations to others considering the product

Use Kraken platform if you are a business looking for a reliable & stable platform.

Use the direct USD or EUR trading markets, it is saving you costs of fees and convertion rates.

There are a lot of fake of Kraken mobile applications - do not download or use it in your mobile phone.

What business problems are you solving with the product? What benefits have you realized?

Kraken supports USD and also EUR currencies (deposit, withdraw and also USD/EUR markets for direct tradings) - this is really meaningful and assits us - as a company with variety customers.

Kraken is a stable & reliable platform, as a business with a lot of tradings - we are looking for these advantages rather than good design or UI solutions.

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Kraken review by Oleg D.
Oleg D.
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"Kraken - old fashion of trading, but headed to the right direction"

What do you like best?

Pretty good trading fees - the maximum fees is between 0.16% to 0.26% - for the lowest value trading.

Kraken supports fiat money (USD/EUR) - you are able to deposit fiat money and even trade with it in the USD/EUR markets. whenever you want - you also able to withdraw your USD/EUR back to your credit card/bank account.

Proffesional design and user interface - it is very simple but looks very good for my opinion.

What do you dislike?

Most of the time, Kraken's support team takes a lot of time to response to our problems.

Withdraw to Mastercard takes longer to Visa card, i have checked it in several accounts in our company.

Recommendations to others considering the product

Consider using Kraken if you are willing to trade cryptocurrencies directly from fiat money.

Like i said before - Kraken is a reliable platform - use it if you are a business / trader that searching for crypto trading platform for the long-term of use.

Kraken's API is actually pretty good and convinient to implement in your business / you website/web services. it gives you big and impressive trading data.

What business problems are you solving with the product? What benefits have you realized?

Buy and sell cryptocurrencies in the USD/EUR markets - for our company it's much easier and cheaper than trading in BTC/ETH markets.

In our business, we see Kraken platform as a steady and reliable platform. We are customers of Kraken for almost 3 continuous years.

What Cryptocurrency Exchanges solution do you use?

Thanks for letting us know!
Kraken review by Dean V.
Dean V.
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"Kraken - Not so friendly platform, i use it because i'm used to it already for 4 years"

What do you like best?

Kraken platform supports fiat money - you are able to deposit USD or EUR and even trade with USD/EUR markets (buy crypto assets directly from the fiat money you deposited), you also able to withdraw this fiat money directly to your bank account / credit card.

Kraken stay updated all the time with listing new crypto assets - that is good for Kraken loyal traders.

What do you dislike?

Kraken support section is messy for my opinion, everything is looks the same and the links provided there are not truly helpful.

The convertion rate is a little bit high comparing to other exchanges.

The Kraken platform's design looks old and is still the same for many years.

Recommendations to others considering the product

Consider using Kraken if you are looking for a steady and reliable platform - this platform is running for years and as a customer - I have confidence in this system.

This platform support the core crypto assets on the market, consider using this platform if you need the ability to deposit/withdraw fiat money and trade with it for crypto assets.

What business problems are you solving with the product? What benefits have you realized?

Trade crypto assets with 2 different fiat money - USD and EUR (in the USD/EUR markets) - this is one of Kraken's advantages comparing the most of the other crypto trading platforms.

Kraken platform makes it easy on us with the 'History' page - it is very organized and help us track our buy/sell trades.

Kraken review by Sabah B.
Sabah B.
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"Kraken is a cryptocurrency exchange for the hardcore traders."

What do you like best?

Kraken has everything the most serious crypto trader could look for. The whole design of Kraken just screams hardcore. It has short selling and margin trading which is absolutely huge for those in North America that don't have other options. It also has lower transaction fees than most major exchanges.

What do you dislike?

The worst thing about Kraken has to be either its extremely tough user interface, or its absurd security system. Right off the bat when you go on Kraken everything just looks really complicated. The charts aren't smooth like on other exchanges, the font is very lackluster and the details of everything are just presented very weak. It is as if the platform laid out all its details through a document service where everything looks basic and is in Times New Roman. The security part is extremely frustrating too because it is extremely easy for your account to get locked. It happened with mine where I accidentally typed in the wrong password twice then my account got temporarily locked. I then had to go through support just to have them tell me because I had a "generic username" that bots could easily access it and therefore it will continue to be temporarily locked.

Recommendations to others considering the product

Know what you are doing before attempting to even use the platform

What business problems are you solving with the product? What benefits have you realized?

Kraken has allowed for the usage of margin trading for North Americans.

Kraken review by Kim F.
Kim F.
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content

"Kraken review"

What do you like best?

Kraken is one of the most established cryptocurrency exchanges. They are known for their security and as a result were selected to be the MT gox trustee. They have the highest volume of BTC/Euro of any exchange which gives them incredibly high volume and liquidity.

What do you dislike?

I love the exchange, but I wish I could buy more coins there.

Recommendations to others considering the product

Kraken is the exchange with the highest volume of BTC/Euro. This is a huge advantage in terms of liquidity and getting orders filled quickly and at the best price.

What business problems are you solving with the product? What benefits have you realized?

Being the highest volume BTC/EURO is a major advantage for me and my company.

Kraken review by User
User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Very Bad Mobile Experience"

What do you like best?

Multiple cryptocurrencies to trade from.

2FA enabled, which is very important for security purposes.

Deposit fees are relatively low and trading fees are between 0.0% and 0.26%.

What do you dislike?

Very bad mobile user experience. The website is not responsive and it's pretty much unreadable on smartphones.

The website has serious design issues which will ultimately negatively impact user growth & retention.

Trading options are limited because of few trading pairs available for trade.

It could be very expensive to deposit US dollars.

What business problems are you solving with the product? What benefits have you realized?

I Kraken to take advantage of price variations on markets. There's instances where certain coins are cheaper to trade acquire on Kraken. It makes perfect sense to acquire them on Kraken and then transfer on other exchanges/platforms

Kraken review by User in Computer Software
User in Computer Software
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content

"Professional cryptocurrency trading platform"

What do you like best?

Kraken was one of the first platforms I've used for trading cryptocurrency. I liked how it feels professional to use and looks like a safe trusted platform. The security aspect was pretty solid, with 2FA and different level of identity authentication and different daily limits and fees.

What do you dislike?

The fees could be a little high and the transactions did not go through very quickly. There was a lag and a lack of volatility and volume when I was using the platform, so a maker deal would not succeed every time. The authentication and limit setup took a while, and it involved many security measures including providing social security to get a higher limit. I didn't feel very comfortable doing that, but on the other side of the same coin, that allowed for more security. There were also a lot of trading pairs, not just between USD and other cryptocurrencies, but even between some other fiat currencies.

Recommendations to others considering the product

I later found out that Kraken is largely facing the European audience, so a lot of their trading pairs included European currencies, but it is still a very nice platform to use.

What business problems are you solving with the product? What benefits have you realized?

I was able to trade cryptocurrency on with the Kraken platform. They offers many services on top of buying and selling. They offer margins too, so it is a relatively professional site for people to get into cryptocurrency trading.

Kraken review by Administrator in Management Consulting
Administrator in Management Consulting
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content

"Add a Payment option for your buisiness"

What do you like best?

The best bitcoin exchange is needed for serious and professional bitcoin traders. Bitcoin security must be impeccable. Banking relationships must be sound and reliable. The trading engine must be fast. Order types must be advanced. And profits must be able to be multiplied with Bitcoin margin trading so you can leverage long bitcoin positions or short bitcoin positions.

What do you dislike?

Bitcoin is on it's way out. Hopefully they are going to transition to the new chain money optimization.

Recommendations to others considering the product

Make sure they are going to trade in the new chain currencies. Don't get stuck with too much bitcoin. A long position is not something you want to be in with bitcoin right now.

What business problems are you solving with the product? What benefits have you realized?

This allows us to use bitcoin as a payment option. With Kraken you can just exchange your coins as well as taking a long or short position.

Kraken review by Agency in Design
Agency in Design
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"Best Image Compression on the Block"

What do you like best?

I've tried a number of image optimization services and options. Kraken is the best of them all. I love how they have the option to retroactively optimize images.

What do you dislike?

I don't have any complaints about Kraken at all, to be honest. Great service, excellent interaction with WordPress (which is how I use it), reasonable cost, and their website interface is super easy to navigate.

What business problems are you solving with the product? What benefits have you realized?

It's dramatically increased the loading time of a number of website projects. It's incredibly convenient for my clients, as we have image uploads set to automatically optimize images. Very easy to use, with a powerful impact.

Kraken review by Dr. RJ G.
Dr. RJ G.
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Verified Current User
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content

"Simple margin TRading"

What do you like best?

The integration with trade.kraken.com is fairly straight-forward; though using the features does take a bit of getting used to. However, with a simple 5:1 margin ability - the effort is worth it.

What do you dislike?

Kraken could benefit from the addition of some of the more advanced trade types, such as trailing stops and price-based stop-limit margin orders.

What business problems are you solving with the product? What benefits have you realized?

I've benefited from the ability to trade on margin.

Kraken review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Reputable Exchange"

What do you like best?

Kraken has been great when compared to other exchanges I have used. There is plenty of volume to ensure that you will be able to execute orders and unlike others the orders actually go through when submitted.

What do you dislike?

The only negative I have is last year the platform was down for around 2 weeks while doing maintenance. This was just simply too long.

Recommendations to others considering the product

Highly recommend using Kraken over different trading platforms

What business problems are you solving with the product? What benefits have you realized?

Provide the opportunity to invest

Kraken review by User
User
Validated Reviewer
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content

"kraken review"

What do you like best?

Kraken prides itself on being one of the most secure crypto exchanges for good reason. They have the highest volume of BTC/Euro of any exchange.

What do you dislike?

They should list more coins. Currently there are only about 20 listed.

Recommendations to others considering the product

Great liquidity for BTC to Euro as it has the highest volume in that trading pair. They would be better off if they listed more coins though.

What business problems are you solving with the product? What benefits have you realized?

Kraken has the highest BTC / Euro volume so this is a major advantage providing high liquidity.

Kraken review by User in Law Practice
User in Law Practice
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content

"Powerful platform with horrible customer service"

What do you like best?

Breadth of cryptocurrencies available for trading.

What do you dislike?

How difficult it is to get someone from customer service to help.

What business problems are you solving with the product? What benefits have you realized?

I utilize Kraken to trade cryptocurrencies without having to convert to/from fiat.

Kate from G2

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* We monitor all Kraken reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.