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Compare CEX.IO and Kraken 
At a Glance
Market Segments
Small-Business (89.7% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CEX.IO
Star Rating
(30)3.1 out of 5
Market Segments
Small-Business (89.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about CEX.IOKraken
Star Rating
(22)4.1 out of 5
Market Segments
Small-Business (71.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about KrakenSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kraken excels in its user interface, with a G2 rating of 8.6 for meeting requirements, indicating that it effectively meets the needs of its users, while CEX.IO falls short with a rating of 6.8.
- Reviewers mention that Kraken's quality of support is significantly better, rated at 7.0, compared to CEX.IO's disappointing 5.2, suggesting that users find Kraken more reliable when they need assistance.
- G2 users highlight Kraken's ease of setup with a score of 8.3, which is a strong point for new users, while CEX.IO lacks this advantage, leaving users to struggle with a less intuitive setup process.
- Users on G2 appreciate Kraken's product direction, scoring it at 5.6, indicating a positive outlook on future developments, whereas CEX.IO's score of 4.5 suggests a less favorable perception of its roadmap.
- Reviewers mention that Kraken is particularly favored by small businesses, with 70% of reviews coming from this segment, while CEX.IO has an even higher 89.3% from small businesses, indicating a strong focus on this market for both products.
- Users say that while both platforms cater to small businesses, Kraken's overall star rating of 4.1 reflects a more favorable user experience compared to CEX.IO's lower rating of 3.1, suggesting that Kraken may provide a more satisfying overall experience.
Pricing
Entry-Level Pricing
CEX.IO
No pricing availableKraken
No pricing availableFree Trial
CEX.IO
No trial information availableKraken
No trial information availableRatings
Meets Requirements
6.8
20
8.5
19
Ease of Use
7.5
20
7.8
19
Ease of Setup
Not enough data
8.3
7
Ease of Admin
Not enough data
7.5
6
Quality of Support
5.1
20
7.0
19
Has the product been a good partner in doing business?
Not enough data
7.5
6
Product Direction (% positive)
4.2
20
5.9
17
Features by Category
Generative AI - Cryptocurrency Wallets
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
CEX.IO
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kraken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Investment Management
10.3%
Financial Services
10.3%
Computer Software
10.3%
Program Development
6.9%
Education Management
6.9%
Other
55.2%
Financial Services
23.8%
Information Technology and Services
9.5%
Telecommunications
4.8%
Supermarkets
4.8%
Online Media
4.8%
Other
52.4%
Discussions
What is CEX platform?
3 Comments
LJ
I highly recommend this fair recovery services of Gavin ray, did a fantastic job by recovering my life savings which got stolen investing on binary option...Read more
Does CEX.IO have an app?
3 Comments
LJ
You can deposit money and trade but When you want to make withdrawal of your funds they seem to reject it,
Which means you can accumulate ur asset on their...Read more
Is CEX.IO better than Coinbase?
1 Comment
Official Response from CEX.IO
CEX.IO stands out as the first exchange allowing BTC purchases with a credit card, offering innovative features like Instant Sell, Staking, and Savings. Our...Read more
KASPERSKY Tech ๐โ ๐-๐๐๐โ๐๐๐โ๐๐:๐๐ ๐ Support~Phone Number Helpline NUmber
2 Comments
DL
Horrible company!!
They blocked my account and stole my money, thanks to drewwake.jtbtech@gmail.com for helping me. I am so glad,
You can also reach him...Read more
Vipre Tech ๐โ ๐-๐๐๐โ๐๐๐โ๐๐:๐๐ ๐ Support~Phone Number Helpline NUmber
1 Comment
DL
Horrible company!!
They blocked my account and stole my money, thanks to drewwake.jtbtech@gmail.com for helping me. I am so glad,
You can also reach him...Read more
Panda Tech ๐โ ๐-๐๐๐โ๐๐๐โ๐๐:๐๐ ๐ Support~Phone Number Helpline NUmber
1 Comment
DL
Horrible company!!
They blocked my account and stole my money, thanks to drewwake.jtbtech@gmail.com for helping me. I am so glad,
You can also reach him...Read more
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