CAS genesisWorld Reviews & Product Details

CAS genesisWorld is your powerful xRM/CRM standard solution for successful and networked relationship management for Customer Centricity businesses. Your CRM. Fascinatingly simple.

Seller

CAS Software AG

Discussions

CAS genesisWorld Community

Languages Supported

Czech, German, English, French, Hungarian, Italian, Dutch, Portuguese, Romanian, Spanish, Turkish

Overview by

Mircea Prelipceanu (Head of International Sales at CAS Software AG)

Top-Rated Alternatives

Salesforce Sales Cloud

4.4/5(27,592)

View All Alternatives

CAS genesisWorld Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is CAS genesisWorld, and what problem is it built to solve?

CAS genesisWorld is a flexible CRM suite designed to help organizations manage and optimize their sales, marketing, and customer service processes. It is developed by CAS Software AG, a German CRM provider.

What languages does CAS genesisWorld support?

CAS genesisWorld supports 11 languages, including Czech, Dutch, English, French, German, and others.

What company sizes is CAS genesisWorld designed for?

CAS genesisWorld is designed for organizations in these company-size brackets:

11–50 employees
51–200 employees
201–500 employees
501–1,000 employees

Which industries is CAS genesisWorld built to serve?

CAS genesisWorld is built to serve organizations in a range of industries, including:

Alternative Medicine
Architecture & Planning
Arts and Crafts
Automotive
Aviation & Aerospace
Banking
Building Materials
Computer & Network Security
Executive Office
Health, Wellness and Fitness
Hospital & Health Care
Leisure, Travel & Tourism
Mental Health Care
Museums and Institutions
Non-Profit Organization Management
Packaging and Containers
Paper & Forest Products
Pharmaceuticals
Primary/Secondary Education
Maritime
Research
Accounting
Airlines/Aviation
Education Management
Financial Services
Fishery
Food & Beverages
Food Production
Furniture
Industrial Automation
Information Services
Information Technology and Services
Insurance
Logistics and Supply Chain
Sports
Textiles
Transportation/Trucking/Railroad
Civic & Social Organization
Oil & Energy
Business Supplies and Equipment
Civil Engineering
Glass, Ceramics & Concrete
Capital Markets
Apparel & Fashion
Biotechnology
Chemicals
Computer Software

Does CAS genesisWorld offer an open API, and what does it integrate with?

CAS genesisWorld offers an open API, which lets teams connect their own systems and workflows.

What support options are available, and is live/human support included?

Support options include chat, phone support, and email/help desk.

What training resources are available to help teams get started?

CAS genesisWorld provides several training resources to help teams get started:

Live online training
Webinars
In-person training
Documentation
Videos

G2 reviews are authentic and verified.

Here's how.

LC

Lianne C.

Técnico de recursos humanos

Small-Business (50 or fewer emp.)

2/1/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best customer management and project management tool."

5/5

What do you like best about CAS genesisWorld?

Gas genesisworld system management tool to help gathering client detail and to manage all the project with a specific kind of client. With the Gas genesisworld system you can evaluate a client detail to produce different kind of functionalities and work requirements on a specific kind of project. All is what to ensure the data of a valuable client and get that manageable through spreading the system to salesdesk and all employee on a sale team. Review collected by and hosted on G2.com.

What do you dislike about CAS genesisWorld?

Gas genesisworld is the best tool I would recommend the team to highlight and marketise the system. Review collected by and hosted on G2.com.

Recommendations to others considering CAS genesisWorld:

I would recommend all of the market to use and gather the info and updated with their client. Review collected by and hosted on G2.com.

What problems is CAS genesisWorld solving and how is that benefiting you?

The system of a client management to help and ensure customer needs and project management with a single functionality. Review collected by and hosted on G2.com.

IR

Ioana R.

Managing Partner

Computer Software

Small-Business (50 or fewer emp.)

4/24/2018

"Very flexible and user friendly solution"

5/5

What do you like best about CAS genesisWorld?

The flexibility given by Administration Console, the wide range of functionality, especially in Project Management and Helpdesk, modules which are not well covered in most of the other solutions I know Review collected by and hosted on G2.com.

What do you dislike about CAS genesisWorld?

I would like the collaborative portal to be more developed as I see it has high potential Review collected by and hosted on G2.com.

Recommendations to others considering CAS genesisWorld:

If you need a solution fitting a mid-sized organization, which has to be flexible, affordable and easy to use, consider CAS. Review collected by and hosted on G2.com.

What problems is CAS genesisWorld solving and how is that benefiting you?

Customer management, opportunity management, project management with timing and task allocation. Review collected by and hosted on G2.com.

NM

Neagu M.

CRM/xRM Consultant

Information Technology and Services

Mid-Market (51-1000 emp.)

10/12/2017

Business partner of the seller or seller's competitor, not included in G2 scores.

"Senior Consultant"

5/5

What do you like best about CAS genesisWorld?

Most of all I like the ease with which you can customize it without needing programming skills and I like it because it's a bug-free system. Review collected by and hosted on G2.com.

What do you dislike about CAS genesisWorld?

I don't like that starting with X9 version, you need Java Script knowledge to customize dynamic fields and formula fields in Smart Design. Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

4/7/2018

"CAS"

2/5

What do you like best about CAS genesisWorld?

That I can reassign clients to new sales reps. Review collected by and hosted on G2.com.

What do you dislike about CAS genesisWorld?

Not very user friendly. Lots of steps to figure out. Review collected by and hosted on G2.com.

Response from Mircea Prelipceanu of CAS genesisWorld

Thank you for your review dear user "CAS", nice name by the way ;)

I was wondering if you can enlarge a bit more your thought with "Not very user friendly". We are always trying to understand our client needs and pains and return to them with a solution that will make their working experience with CAS products a positive one. And we would like to do the same also in your situation.