--- title: Carly AI Reviews meta_title: 'Carly AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Carly AI works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 3 scale: '5' date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Carly AI Reviews & Product Details

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James B.
JB
James B.
Founder
Small-Business (50 or fewer emp.)
"Ridiculously Easy to Use, Carly Makes Claude Connections Fast!"
5/5
What do you like best about Carly AI?

I love how Carly is MUCH better than anything like Zapier, or anything like that. It is so ridiculously easy to use with Claude. I mostly use Claude, and sometimes it's features are limited but Carly is able to just make the relevant connections, quickly, simply, and the usability of the platform is great. The design is simple, and UX is well thought out so you can just jump in and quickly do the tasks that need completing. Review collected by and hosted on G2.com.

What do you dislike about Carly AI?

There isn't very much at all that I can think of. I am still new to Carly and already amazed at the capabilities of the platform. It hasn't let me down as of yet. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Falsely advertised or negligently executed?"
0/5
What do you like best about Carly AI?

only thing good was what it advertised, yet it still failed to deliver on what I needed: integration with my other business apps and automation for tasks like social media posts and marketing. Review collected by and hosted on G2.com.

What do you dislike about Carly AI?

First, it doesn’t even have an app. It’s run entirely through your browser, which feels strange, and it also times out on requests or uploads a lot, forcing you to restart prompts over and over. Second, most integrations seem to require multiple upgrades across various apps just to function. Third, it fails to do what it claims to do with automated tasks. I set it up to post three social media posts a week, and it never did—not once—even after I confirmed with it that everything was set.

Worst of all, though, is the customer service. Apparently the CEO, Sarah Warman Hirschfield, runs customer service herself, which is a big red flag to start. After having Carly email customer service herself to cancel, Carly then tried selling herself to me again by promoting "credits." When I laughed and pointed that out, I received multiple escalating emails from her, dripping with sarcasm, as if I expected to get a year free. You couldn’t pay me to troubleshoot this horribly incomplete AI platform for her. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Gamechanger. Like Zapier but way easier to use and more powerful"
5/5
What do you like best about Carly AI?

Integrations, workflows, presets, email sorting, data Review collected by and hosted on G2.com.

What do you dislike about Carly AI?

No imessage or sms in europe. Complicated Review collected by and hosted on G2.com.

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Pricing

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