Carbonite Cloud Backup Reviews & Product Details


What is Carbonite Cloud Backup?

Carbonite provides a robust Data Protection Platform for businesses, including backup, disaster recovery, high availability and workload migration technology. The Carbonite Data Protection Platform supports any size business, in locations around the world with secure and scalable global cloud infrastructure.

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Carbonite Cloud Backup Profile Details

Carbonite Cloud Backup Profile Details

Vendor
Carbonite
Company Website
Year Founded
2005
Total Revenue (USD mm)
206
HQ Location
Boston, MA
Ownership
NASDAQ: CARB
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
889
Twitter
@Carbonite
Twitter Followers
15,873
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Carbonite Cloud Backup Reviews

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1-20 of 20 total Carbonite Cloud Backup reviews
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albañil
Internet
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
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"one of the best online backup services"

What do you like best?

I like the stability of Internet connections and the reduction of these and the available storage space, which makes an expansion of all kinds of remote services, including backup ones. one of the many available in Carbonite, which stands out above all for offering unlimited space to store all my backup copies.

What do you dislike?

sometimes it takes a long time to load the files, both downloading and uploading each file, this delays a little each operation

Recommendations to others considering the product:

it is a good program with excellent reliability in all its aspects, every feature half used house is high quality has a good technical support and offers the best of itself, as a user I have renewed my license for one more year giving positivity to this platform which i recommend.

What problems are you solving with the product? What benefits have you realized?

It offers great flexibility and allows the protection of heterogeneous environments composed of both physical and virtual servers on the Windows and Linux platforms. Likewise, it offers the possibility of replicating these servers also in physical or virtual environments (P2P, P2V, V2V and V2P environments). Windows and Linux virtual machines can be hosted in any virtualization system (Hyper-V, VMware, Citrix, etc.), even in a combination of these.

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IT Specalist
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"Great for Backing Up Your Computer"

What do you like best?

The most trustworthy computer backup tool in our firm is Carbonite Cloud Backup because its security features are advanced. Carbonite Cloud Backup enhances collaboration and stores each file of our company securely on the cloud. I sincererly love the support team because it is one of the kind. In short, it is very responsive. Carbonite Cloud Backup is amazing.

What do you dislike?

There is amazing and easy to use cloud backup tool like Carbonite Cloud Backup. In my opinion, this tool is just fantastic and flawless.

Recommendations to others considering the product:

We have backup up several files on Carbonite Cloud Backup are we are assured that they are secure. We are satisfied by the capabilities of the tool. Therefore, I can tell the prospective customers that Carbonite Cloud Backup is a recommendable and secure tool to use.

What problems are you solving with the product? What benefits have you realized?

Since we started using Carbonite Cloud Backup, we have never worried even a single day about losing our data. Carbonite Cloud Backup has been storing our data securly. Even if we format our computers or we lose them, we are able to retrieve everything an continue with our operations.

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Digital Marketing Manager
Financial Services
Mid-Market
(501-1000 employees)
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"A Powerful but Slow Data Backup System"

What do you like best?

I like using Carbonite Cloud Backup because the tool helps us to backup our data on the cloud. Therefore, in case of data loss, we are able to retrieve everything and continue with our operations. Carbonite Cloud Backup is not an expensive tool. It provides a free trial to its clients.

What do you dislike?

Although this tool stores data securely, I hate the way it slows down our computers. It slow speed leads to time wastage. They should work on that to avoid frustrations.

Recommendations to others considering the product:

If you run an organization, you need to backup your data to avoid losing it when your computers get damaged or due to cyber attacks. In my opinion, this tool is a good option but a slow one. You should take advantage of the free trial provided and learn more about it.

What problems are you solving with the product? What benefits have you realized?

Data backup is the main solution that this tool provides. When data is backed up, we do not live in the fear of losing it because we can retrieve it easily from the tool.

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IT Manager
Enterprise
(1001-5000 employees)
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"My Review for Carbonite Cloud Backup"

What do you like best?

Carbonite Cloud Backup is a helpful tool that I like using because of its efficiency and ease of use when backing up my files on the cloud. Furthermore, I like Carbonite Cloud Backup because it provides a free trial period to its clients. This gives clients enough time to make a decision whether or not to choose it. It is helpful to us.

What do you dislike?

Carbonite Cloud Backup makes me happy but the customer care department irritates me because they take too long before addressing our questions. It will be better if they improve.

Recommendations to others considering the product:

My overall experience with Carbonite Cloud Backup has been great. Therefore, to all the potential clients of this software, I can attest that it is a nice selection to consider.

What problems are you solving with the product? What benefits have you realized?

I have backed up all my files and our company's files on this cloud solution because it is secure. I do not have to worry about the security of our documents once saved on Carbonite Cloud Backup because it is efficient and secure.

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A
Small-Business
(2-10 employees)
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"Love it"

What do you like best?

We are a small nonprofit using an external hard drive to share files between 2 computers in the office. One day it crashed and we weren't able to recover the files. Now we use Carbonite which is peace of mind for me and I love that I can now access files from home--using their mobile app (especially for unexpected snow days).

What do you dislike?

Initially it put green arrows on all the files that were backed up. While that was helpful to see what wasn't being backed up, it became too distracting. Thankfully they had an option to turn that off and that's been great. Also, occasionally I get a message that the files didn't backup for some reason but its easily fixed. The app has been more of a challenge though. I feel it could be easier to access our files. They tend to be hidden in the file structure that shows up--but that could just be an issue on our end on how we have our folders set up.

What problems are you solving with the product? What benefits have you realized?

On site files stored locally are now available at any time through the app. I can work at home easier.

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Business Development Manager
Mid-Market
(501-1000 employees)
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"Carbonite Cloud Backup is a Secure Tool for Saving Documents on the Cloud"

What do you like best?

If you are looking for an affordable cloud solution, Carbonite Cloud Backup is the best solution to consider because I like its efficiency and great security features. Carbonite Cloud Backup has never dissapointed us. Wwe have saved hundreds of files on it and we feel comfortable.

What do you dislike?

There is nothing much to dislike about Carbonite Cloud Backup because it is an effordable, easy to use, reliable and secure software.

Recommendations to others considering the product:

Carbonite Cloud Backup will meet all your requirements because it is a secure and easy to use cloud solution. All businesspersons should consider it because it is affordable and moreso reliable.

What problems are you solving with the product? What benefits have you realized?

All the files saved on Carbonite Cloud Backup are organized. They also remain safe and secure. They can never go missing. This prevents unnecessary loss of data that can cost us a lot to recover.

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Account executive
Small-Business
(11-50 employees)
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"An average back-up software"

What do you like best?

Our company uses this software to back up local machines. It works and seems pretty speedy. I haven't noticed any slow-down overall on my computer as a result.

What do you dislike?

The app can go a bit crazy with the notifications. I wish there was a setting to reduce them. The one that's within the program, and I get about 3 pop-ups a day from it.

What problems are you solving with the product? What benefits have you realized?

We needed a remote back-up to our computers that wasn't tied to our current servers. Carbonite did just that.

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U
Small-Business
(11-50 employees)
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"Carbonite gives peace of mind that our records will not be lost"

What do you like best?

Carbonite allows us to customize what we want to be backed up, but also defaults to backup most files so I have peace of mind that all important files will be safe. We like that it is constantly running and we don't have to check up on the status. If errors do occur, we are always notified.

What do you dislike?

We have not run into anything that has been a problem.

What problems are you solving with the product? What benefits have you realized?

We have many important files that we can't afford to lose, and Carbonite enables us to store them easily. It has also been very helpful that we can access them remotely, and gives us access to them with ease.

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U
Small-Business
(11-50 employees)
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"Carbonite gives peace of mind that our documents are safe"

What do you like best?

Carbonite is backed up constantly so we do not have to worry about losing information. It also works efficiently, not distracting from the work we are doing.

What do you dislike?

We have not found any problems while using Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite to back up all our company files. It works constantly in the backgrounds, keeping all our files safe while at the same time not interferring with our work. This saves us time as we do not have to manually back up our files.

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Small-Business
(11-50 employees)
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"Carbonite gives us peace of mind by backing up all our files safely "

What do you like best?

Carbonite quietly backs up all documents yet doesn't slow down my computer. We don't have to spend any time worrying about losing our files.

What do you dislike?

There have been no issues using Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite to back up all of our company files. Because it works constantly, we do not have to worry about losing any files, and don't have to spend any time manually backing up files. If there's anything that needs attention, Carbonite always alerts us.

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Great app to use for the company
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"Good but pricey "

What do you like best?

I enjoy that it basically has unlimited storage and i don't have to worry about deleting anything in order to make more room.

What do you dislike?

The price is kind of high for what this app does. If you store to much stuff the videos tend to load slower then usual.

What problems are you solving with the product? What benefits have you realized?

I like that it's a quick way to send photos to other people who are also connected to the account so they can send feedback right away.

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U
Small-Business
(11-50 employees)
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"Carbonite works quietly and efficiently to safeguard your important documents"

What do you like best?

Carbonite provides peace of mind that our documents are safe, working quietly and notifying us if there's any interruption in the service.

What do you dislike?

We have not found anything we dislike about Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite to back up all our companies documents. It has saved us time from manually backing up the documents and provides a safe place we can trust is always working in the background.

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AI
Small-Business
(11-50 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great Secondary Backup"

What do you like best?

The simplicity of the backup is phenomenal. You can basically set it and forget it and if something goes wrong, Carbonite will let you know. I use this for my desktop backups as our primary backup is server only.

What do you dislike?

The different tiers of what types of files they will backup. You have to pay more for certain types of files to be backed up, such as Quickbooks files. The extra fee seems unnecessary.

What problems are you solving with the product? What benefits have you realized?

Being able to add a backup to laptops and desktops as our primary backup only backs up the server. Carbonite is great for users that travel a lot and that don't come to the office often.

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U
Small-Business
(11-50 employees)
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"Carbonite gives us peace of mind that all our important files are backed up and safe"

What do you like best?

Carbonite works quietly in the background, not interferring with any work we are doing on the computers. If there is anything that needs attention, it notifies us immediately. This gives us peace of mind that all files are safe.

What do you dislike?

We have not run into any problems while using Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite to back up all of our files. It is very helpful to not have to manually back up files, which saves us time. It also gives us peace of mind that all our files are safe. It has been very handy to have access to these files online as well.

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U
Small-Business
(11-50 employees)
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Verified Current User
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"Carbonite provides peace of mind that documents are safe."

What do you like best?

Carbonite works in the background, quietly backing up our documents without slowing us down. We are able to work efficiently without worrying about losing our documents.

What do you dislike?

We have not run into anything we don't like about Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite to back up all of our company documents. This is incredibly helpful as we no longer have to manually back up disks and drives.

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U
Small-Business
(11-50 employees)
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Verified Current User
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"Carbonite backs up important files smoothly and securely"

What do you like best?

Carbonite works constantly in the background without interferring with your work. Provides peace of mind and is easy to download and access remotely.

What do you dislike?

I have not had any problems with Carbonite.

What problems are you solving with the product? What benefits have you realized?

We use Carbonite on multiple computers without problems. It always notifies us if a backup needs attention, and I can easily access files remotely if needed.

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A
Small-Business
(2-10 employees)
Validated Reviewer
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"Safe backup through Carbonite "

What do you like best?

The Carbonite Software is easy to use and provides secure data. Once you install the software, you have a continuous backup as soon as you create a new file or update an existing one.

What do you dislike?

Once in a while it can slow down your system if other stuff is running on your computer but for the most part it does not cause a problem.

Recommendations to others considering the product:

I would definitely give it a try!

What problems are you solving with the product? What benefits have you realized?

Not really solving a business problem. But we use our computers freely knowing we have a safe backup out there.

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AM
Mid-Market
(51-200 employees)
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"Carbonite Cloud Backup - Ease of use"

What do you like best?

This is very easy to use and it is easy to add more data to your plan as your data requirements increase or change.

What do you dislike?

There are not a lot of plans and the ones they do have increase in price quite a bit but don't actually add more storage space just more features.

What problems are you solving with the product? What benefits have you realized?

This software takes the place of many hours of backing up drives and folders. It reduces the cost of maintaining redundant servers and the IT overhead of maintaining them.

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UL
Small-Business
(2-10 employees)
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"Carbonite - Outdated"

What do you like best?

It's automatic and you don't need to initiate backup. It runs in the background of your computer.

What do you dislike?

It dramatically slowed my computer and made using other programs difficult.

What problems are you solving with the product? What benefits have you realized?

Backing up legal documents and other sensitive files. It has been a no stress way for us to do this, although we have since changed to another software.

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C
Small-Business
(2-10 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Nice turnkey solution"

What do you like best?

Their solution is very straightforward and simple to use and setup for customers.

What do you dislike?

Their product is available direct so resellers have little wiggle room on price etc.

Recommendations to others considering the product:

Understand what your true needs are (system recovery vs simple file recovery and versioning)

What problems are you solving with the product? What benefits have you realized?

We used to resell them as one of our offerings to clients

Carbonite Cloud Backup Features

  • Real-time Sync
  • Storage Capacity
  • Remote Backup
  • Versioning
  • Disaster Recovery
  • Remote Backup

Carbonite Cloud Backup User Ratings

9.6
Ease of Use
Average: 8.8*
9.1
Quality of Support
Average: 8.3*
8.3
Ease of Setup
Average: 8.8*
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Carbonite Cloud Backup Categories on G2