--- title: Capture Expense Reviews meta_title: 'Capture Expense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Capture Expense works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 5 scale: '5' date_modified: '2025-04-30' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Capture Expense Reviews **Vendor:** Capture Expense **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 ## About Capture Expense Based in London, UK. Capture Expense is a modern and comprehensive Expense Management Solution. HMRC approved and VAT compliant, it has everything you need to automate, streamline and control the process from receipt capture to staff reimbursement. Your finance team will find expense processing effortless with integration into Accounts, Payroll and Open Banking. Flexible enough to meet the most demanding business, saving time, enforcing business policy and compliance. ## Capture Expense Reviews ### 1. Quick and simple to use software from both a claimant, approver and administrator perspective. **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey H. | Business Systems & Procedures Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Capture Expense?** The Expense Once desktop and mobile versions are the same, a key factor for us when choosing an Expense application as we have employees that will use both; everything you can do on desktop you can do on the mobile version too. The support we have received from James is fantastic; he always responds promptly with answers to any queries you may have. It is apparent how important it is to James and the team to improve Expense Once continuously and so any feedback provided by us is taken on board and almost always implemented. You are never waiting too long for new features to be released. If there have ever been any minor problems, then these are fixed extremely quickly. The product does as much work as possible for the claimants to ensure submitting expenses are easy. Credit card transactions come through from the bank and display in the claimant's drafts, ready for them to add information. If the claimant has already taken a picture of a receipt within EO, then EO will attempt to match the receipt with the transaction, one less thing for the claimant to do. Claimants can view their historical claims, submitted claims and it is easy to see any rejected items. Approvers can review all expenses within a claim quickly and approve/reject only certain lines if required; notes can also be added to send back to the claimant. There is no back and forth between windows, receipts can be viewed from within each expense line. As an Administrator, the product is simple to navigate, is easy to update and changes made are instant. **What do you dislike about Capture Expense?** Currently, there isn't a way to drill down on access permissions for admins/approvers. It would be great to have the option to provide levels of access so that you aren't giving someone new to using the system access to everything all at once but can gradually build upon what they have access to over time. Or even if you needed to give someone view-only access to obtain information, this could be very useful and ensure that no accidental changes were made. Permissions are however something that have been discussed with James and have been noted as a requirement for the future. **What problems is Capture Expense solving and how is that benefiting you?** Submitting and approving expenses is more efficient, no longer waiting for paperwork and receipts to be posted/emailed, receipts are with the expenses as soon they come in for approval. Pictures of receipts can be taken and stored as soon as a purchase is made, reducing the number of receipts that are misplaced. ### 2. Expense Once use **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew T. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2021 **What do you like best about Capture Expense?** Easy to use and keep track of expenses. I like that mileage between two points is automatically calculated and there is prediction in the postcodes for destinations and end points - that is useful as I visit a lot of the same sites on a repeat basis. Also keeping a YTD track on mileage up to and beyond 10000 is good. **What do you dislike about Capture Expense?** No downside compared to another system tried before and submission by spreadsheet and post before **What problems is Capture Expense solving and how is that benefiting you?** I dont need to keep a track of my own year to date mileage to know what allowance per mile to use. Also adds up my weekly expense total so there are no miscalculations. ### 3. Brilliant tool for submitting expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Warren G. | Accounts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Capture Expense?** Expense Once is such a great tool to streamline the process of improving business expenses and submitting receipts. The process makes keeping up with my business purchases so easy. I find the use of the app on my phone beneficial as it saves time when having to upload a receipt. Also, the system is very flexible when it comes to setting it up for our business needs. **What do you dislike about Capture Expense?** I have not found anything that I don't like yet but maybe additional reporting features would be nice to have. **What problems is Capture Expense solving and how is that benefiting you?** Users find it really easy and fast to submit expenses, approvers and admin find it easy to approve and process reports. ### 4. Changing expense handling isfor small business **Rating:** 5.0/5.0 stars **Reviewed by:** Joan M. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Capture Expense?** So until now banks were not equipped to handle small and medium expense accounts and handing .. **What do you dislike about Capture Expense?** The send out info could be a bit more straightforward **Recommendations to others considering Capture Expense:** Definitely worth looking into for smaller businesses ... **What problems is Capture Expense solving and how is that benefiting you?** It handles and tracks employee Expense accounts amd can take and process payments to name a few ### 5. Expenseonce review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about Capture Expense?** Ease of use, flows nicely, pleasing to the eye, response time on updates or techincal help is very quick **What do you dislike about Capture Expense?** If first stage approver, can't view multiple receipts whilst in the line- fix currently being worked on. Unless user is Admin, can't view historical claims **What problems is Capture Expense solving and how is that benefiting you?** No more missing paperwork. Easy to see historical claims. Keep track of mileage easy - [View Capture Expense pricing details and edition comparison](https://www.g2.com/products/capture-expense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+16%3A04%3A08+-0500&secure%5Bsession_id%5D=ef6c79b4-2c27-4ecf-b38e-f2af5177d5e7&secure%5Btoken%5D=eda359011fe4f468e4cc319708bec68b0edbd2312f6eec73ec67fdcbc7911b8a&format=llm_user) ## Capture Expense Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Credit Card Integration **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Ease of Booking - Itinerary Management - Trip Notifications - Advanced Integrations **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates **Platform** - Embedded AI / Machine Learning - Complex Approval Workflow **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Capture Expense Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,985 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,651 reviews) - [BILL Spend & Expense (Formerly Divvy)](https://www.g2.com/products/bill-spend-expense-formerly-divvy/reviews) - 4.5/5.0 (2,092 reviews)