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Canto Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Canto Reviews (1,821)

View 3 Video Reviews
Reviews

Canto Reviews (1,821)

View 3 Video Reviews
4.4
1,821 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Canto for its ease of use and powerful search capabilities, which streamline asset management and make finding files quick and efficient. The platform's intuitive interface and strong support enhance user experience, allowing teams to collaborate effectively. However, some users note that the pricing can be high, which may be a consideration for smaller organizations.

Pros & Cons

Generated from real user reviews
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Verified User in Building Materials
UB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"AI Search That Finds Files Fast and Saves Tons of Time"
4.5/5
What do you like best about Canto?

The AI Search was really helpful when it comes to searching for files when you're not sure about the name itself. Saved me tons of time and a ton of effort Review collected by and hosted on G2.com.

What do you dislike about Canto?

I wish you can choose to upload a file and put it in a folder or album from the get go. Would make organizing much easier Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Centralized Photo Management and Marketing Hub"
4/5
What do you like best about Canto?

I like Canto as a nice central hub for storing photos of projects, making it useful for marketing and easy for team members to submit their photos. I appreciate the visibility and ease of use, and I especially value the Canto connector for integrating with InDesign, helping me to place photos without cluttering a shared drive. Using it day-to-day has been easy. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Sometimes the Canto connector can be glitchy, particularly whenever we update anything on our computers. It just seems to have issues in those situations. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"Makes our workflow more organized"
4.5/5
What do you like best about Canto?

Centralized asset library: Everyone can work from the same location instead of searching through servers. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Keeping final assets organized: Approved and completed images can be maintained separately from work-in-progress files. Review collected by and hosted on G2.com.

ID
Isabella D.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Intuitive Asset Management, Needs Android App"
4.5/5
What do you like best about Canto?

I like how easy it is to organize and tag our assets in Canto, making the experience intuitive for people who are tech-savvy and those who aren't. Asset distribution and tracking work really well, especially since we're able to track what is being downloaded and used and what's not. The platform helps everything be easily organized, especially when I need to add multiple assets at once, and the mass tags facilitate asset storage. The initial setup of Canto was very easy for me and my team. Review collected by and hosted on G2.com.

What do you dislike about Canto?

I think one thing that can be improved is the tracking report. I think there's an opportunity to make it more detailed and thorough. Another thing that can be improved is the lack of an Android app. Review collected by and hosted on G2.com.

KD
kara d.
Administrative Director of Executive Initiatives
Enterprise (> 1000 emp.)
"Powerful, Easy-to-Use DAM with Fast AI Search"
5/5
What do you like best about Canto?

Overall, I love Canto and its functionality. The design, capabilities, and features are a great fit for our needs, as well as for our team members and clients. I especially love the AI capability that lets me search for a photo based on characteristics and descriptions, and I really appreciate the quick turnaround time on searches. As part of the admin team, I also get a back-end view of the interface, and I value how simple it is to use and how easy it is to teach others to self-serve what they need. Review collected by and hosted on G2.com.

What do you dislike about Canto?

So far I haven't experienced any downsides; however, we are new to Canto. I think the one component I'd love to see is better integration to Canva. Review collected by and hosted on G2.com.

KS
Kara S.
Communications Administrator
Mid-Market (51-1000 emp.)
"Still loving Canto, nearly a year in."
5/5
What do you like best about Canto?

My absolute favorite thing about Canto is the facial recognition. Trying to find lots of photos of a particular person in our old DAM was excruciating because my predecessors never tagged people. So I would have to try and guess what events they might of attended. Now, something that might have taken me one to two hours in our old DAM takes me less than a minute in Canto. I only have to identify the person once, and I can find every single image of them. The facial recognition is top notch. I haven't had any false positives yet.

The search is also much more robust. Someone sent me a screenshot of a picture from our old DAM, and asked if I could help her find the original. It was a drawing of a face, so I just typed in, "face drawing" in Canto and found it immediately. It would have been a nightmare to find it before without the file name.

The Canto platform is very intuitive, and we have been able to implement it seamlessly with our current processes. Our implementation manager has been stellar to work with. She has vast knowledge to draw from in supporting customers, and that has made things so much easier for us.

There are a couple of us who need to use Canto incredibly frequently, and it is actually fun to use compared to our last platform. I was telling a friend about Canto, and she said, "A look of pure joy just crossed your face." That seems accurate. Canto has made our work easier in so many ways!

UPDATE: Now that I have been using Canto for nearly a year, I want to say that I still love it just as much as I did when we first got it. The other power. user of Canto on my team left last summer, so I am in charge of making sure everything gets uploaded and correctly identified. But even now that it is a one-person job, I find it so much more user friendly and easier in Canto. I still want to go back and correct as much pre-Canto photo information as I can, but future me is going to have a much easier time accessing the photos and details they need.

It is easy to get support when I need it, but I honestly don't need it that often. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Honestly, it is hard to think of any downsides. We had a glitch with a couple of duplicate folders during the migration, and that was basically it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Endless Resource Library Possibilities with Canto"
5/5
What do you like best about Canto?

The possibilities it gives to a library of resources. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Sometimes it isn’t as intuitive as I’d like. Since I’m constantly working in Canto, I can usually figure things out on my own, but I know that some people in the company are less tech-savvy, and certain parts of the navigation can be challenging for them. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Makes Sharing Team Resources and Guidelines Effortless"
4.5/5
What do you like best about Canto?

I really like how easy it has made it to share resources, guidelines, and other assets across my team. Review collected by and hosted on G2.com.

What do you dislike about Canto?

The AI search could be improved. While it’s very useful at times, it can also be faulty. Review collected by and hosted on G2.com.

MH
Mary H.
Mid-Market (51-1000 emp.)
"Simplified Asset Management with a User-Friendly Interface"
5/5
What do you like best about Canto?

I like how Canto makes it easy to store assets and distribute them to our branches, which keeps everything organized. I find the uploads easy and appreciate the user-friendly interface that makes navigation simple for our users. The learning curve of the interface is easy, and users quickly adapt to it, which is great especially since we have multiple branches to support. Canto provides a single place for all assets, making it convenient for users. Review collected by and hosted on G2.com.

What do you dislike about Canto?

Sometimes the search feature is a bit glitchy and upload links don't always forward all uploads to the chosen folder. It seems like the search is sometimes case sensitive and other times it's not. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Flexible Libraries and Portals That Let Us Tailor Access for Every Group"
4.5/5
What do you like best about Canto?

For our needs, the flexibility they offer through various libraries and portals has been really helpful. We can give certain groups specific access, or create dedicated portals to better solve our customers’ needs. Review collected by and hosted on G2.com.

What do you dislike about Canto?

It does require a bit of maintenance and we need to stay on top of it to give our customers the best experience. Review collected by and hosted on G2.com.

Questions about Canto? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Paul B.
PB
Paul Barr
•
Last activity 19 days ago

How did you get clarity on Canto’s purpose during onboarding?

Verified User
G2
Verified User
•
Last activity about 2 years ago

What types of companies does Image Relay work with?

2 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

10%

Canto Comparisons
Canto Features
Import/Export
Organizational Interface
Search
File Types
Metadata
File Transformation
Video
Audio
Images
User, Role, and Access Management
Brand Portal